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Used 2021 Jeep Cherokee Trailhawk 4dr SUV 4WD (3.2L 6cyl 9A) Consumer Reviews

3.6 out of 5 stars
7 reviews

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5 out of 5 stars

Love my Trailhawk Elite

Pony Girl, 10/23/2021
updated 04/25/2024
Jeep Cherokee Trailhawk 4dr SUV 4WD (3.2L 6cyl 9A)
21 of 21 people found this review helpful

I wouldn't trade my 2021 Jeep Cherokee Trailhawk for anything. It is my commuter car as well as my "farm truck"--it tows my horse trailer and I use it when I need to drag round hay bales out to my horses. Snowy country roads are easy to get through. It's a quiet, comfortable ride. Safe too--my new 2019 Trailhawk was written off following a collision--it took a beating but I walked away with only bruises; I was very impressed at how it did its job and absorbed the impact. After that I had no doubt that I wanted to replace it with the 2021 Trailhawk. I'm hooked on Jeep!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Spectacular Vehicle

Nate, San Francisco, CA, 12/30/2020
updated 07/06/2022
Jeep Cherokee Trailhawk 4dr SUV 4WD (3.2L 6cyl 9A)
64 of 69 people found this review helpful

Update: After 30,000 miles, I haven't had any issues with the Cherokee besides the sluggish downshifting that is well-known on the 9-speed. Putting it into Sport mode eliminates the issue, but sometimes you need speed quickly, and the delay can be frustrating. Other than that, there has been few complaints, and I still love how it handles on and off road. I needed an SUV with some real off-road ability while maintaining on-road drivability, and this has come through in spades. It drives beautifully, and its off-roading ability is supurb. Just a first class combination. I am not one of those people that buy a 4x4 because I "might" need it. I do need it because I hike, snowshoe, go to the dunes, do off-roading, etc. I have already done very technical off-road trails, went through deep snow and mud, and driven on dunes, and it has handled them all beautifully, and I have had all the power and torque that I needed on road and off. There are a lot of smart details that I love about this. As an example: when driving on the sand, you need to lower the psi in your tires. Well, when you are back on the road, you need to air up your tires again. When airing up, the Trailhawk will actually honk the horn when your psi is correct. When I was in the snow, it automatically turned on the heated seats and steering wheel. Those are just a few of the details that have set the bar to a new limit. A few cons are the gas milage and purported reliability, but I will have to see about maintenance issues down the road. My second choice for a vehicle was going to be the Subaru Forester, but I can guarantee you I have already been in situations where the Forester would have been stuck in the mud, both figuratively and literally....

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Worthless 2021 Trailhawk with only 1,800 miles.

Ann, Philadelphia, PA, 10/04/2022
Jeep Cherokee Trailhawk 4dr SUV 4WD (3.2L 6cyl 9A)
26 of 31 people found this review helpful

A bolt was installed on a harness causing all the wiring to fry and blow fuses. The vehicle has been at the Chrysler Jeep dealership service department in Culpeper, VA since June 1st and is still not repaired after 4 months. Apparently Brad the owner doesn’t really care if consumers have a car to drive. Consumers should just make monthly loan payments for a brand new car they are not able to drive.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

2021 Jeep Cherokee Trailhawk Elite

John "UpNorth", 05/16/2023
updated 11/20/2024
Jeep Cherokee Trailhawk 4dr SUV 4WD (3.2L 6cyl 9A)
4 of 4 people found this review helpful

Sold this vehicle in late september 2023 and purchased a 2024 Jeep Grand Cherokee Laredo which now has 10000 kms (7K Miles approx ) on it..so far all is very good...will review if asked!!! Had this vehicle from brand new back in January 2021...it is now May 2023 and it has 45000 Kilometers on it..absolutely NO issues along the way except 2 cabin filter replacements when being serviced..I have a hairy dog!! Oil changes using synthetic oil are done at the dealership every 8000 kms. I live in Northern Ontario Canada and the Jeep handles beautifully in deep snow and on ice with winter Blizzaks on it....has always started at -35c and warms up quickly with heated seats and steering wheel and a great heater. No issues at all and I thoroughly recommend the Jeep... it has the 6 cyl engine and good gas mileage too...Cheers!!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
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5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

Horrible design

Keith, Miami, FL, 02/14/2022
Jeep Cherokee Trailhawk 4dr SUV 4WD (3.2L 6cyl 9A)
16 of 25 people found this review helpful

I had my trailhawk for a few weeks before I noticed the hood rattling and lifting off the front stops while driving. I had to stop twice to make sure that the hood wasn't going to pop open . I went to the dealer the next day and their tech. looked at it and said that these composite hoods are extremely light and will appear to want to pop open but they won't because the secondary latch will catch it and if that fails, there is a kill switch that will turn the engine off. I don't know which is worse, having the hood pop open or having it pop open and no engine. This stupid design has me wondering who else has noticed this and does it scare the crap out of you like it did me.

Safety
1 out of 5 stars
Technology
2 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
4 out of 5 stars
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