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Used 2023 INFINITI QX80 Consumer Reviews

3.5 out of 5 stars
35 reviews

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We have a limited number of reviews for the 2023 QX80, so we've included reviews for other years of the QX80 since its last redesign.

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Pros
Cons
2 out of 5 stars

Fan clutch issues at 1000 miles!

Pluto, 05/06/2023
2023 INFINITI QX80 LUXE 4dr SUV (5.6L 8cyl 7A)
2 of 2 people found this review helpful

Bough a new 2023 QX80 6 weeks ago and now the cooling fan is constanting running and cannot cool the coolant or engine to where it shuts off. So the fan makes a tremendous noise as it's running, just like a semi truck taking off. Very disappointed with this car for this reason. Can not in good faith say its been enjoyable thus far!

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

Q80 horrible seats

Kim, 04/25/2021
2020 INFINITI QX80 LUXE 4dr SUV 4WD (5.6L 8cyl 7A)
9 of 16 people found this review helpful

Never been in a vehicle with such painful seats before, this luxury suv has hard painful seats. If comfort is a must for you while traveling don't buy this car.

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2 out of 5 stars

Stalling

Dimples , 11/04/2021
2019 INFINITI QX80 LUXE 4dr SUV (5.6L 8cyl 7A)
6 of 11 people found this review helpful

Car loses power while driving for a few second and starts again…I’m getting afraid to drive my own car

Safety
2 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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2 out of 5 stars

Very dissatisfied with this SUV.

Kim, 01/30/2021
updated 02/01/2024
2019 INFINITI QX80 LUXE 4dr SUV 4WD (5.6L 8cyl 7A)
2 of 5 people found this review helpful

I purchased this SUV around Christmas of 2019 used with only 1200 miles on it. They claim the previous owner was a nurse who had to park in a parking garage every day and that is why she sold it. I now wonder if she just disliked it as much as I do. I agree with all the other reviews that the cruise control is concerning. On the slightest incline the RPMs rev and stay up until the incline has passed. This causes the car to jerk and the engine is extremely loud. The backup camera at night is horrible! I can't see anything out of of it. Of course the Infiniti shop says it's normal. The technology in this car is not user friendly. My last car was a Honda Odyssey. To me their front panel was easy to navigate and just made sense. Nothing about this Infiniti's control panel makes sense. I have had the car over a year now and still don't have it all figured out. Then there are the little things that drive me crazy daily. The front cupholders are too big. This is a huge design flaw. Any time I go to accelerate the cups fly forward. I have to hold them as I pull out into traffic. I have asked Infiniti if they sell inserts which they do not. They did say this is a common complaint. I don't understand how the 2nd row cupholders have adjustable cupholders and not the front! The 3rd row seats are on a switch. They are SO SLOW to fold down or bring up. I also don't like that they don't fold flat. Lastly, the 2nd row seats don't move. I didn't notice this when shopping for the car. I wish I would have. The 2nd row is so roomy for your passengers but if you have to put adults in the 3rd row, they have to sit with their knees sideways. To me that's another huge design flaw.

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4 out of 5 stars

noisy land yacht gas hog rental ?upgrade?

robert goodhope, 06/11/2019
2019 INFINITI QX80 LIMITED 4dr SUV 4WD (5.6L 8cyl 7A)
7 of 23 people found this review helpful

cruise control at 55 mph got 13 mpg on flat terrain. small hill climb caused abrupt lower gear with engine roaring. hard to get in and out. drove and rode like a truck. instrumentation counter intuitive in need of technology upgrade. would not want to get in this in dark rental lot and try to set the mirrors and seat again.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
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3 out of 5 stars

Not worth the money

Not an Infiniti fan anymore, 02/09/2022
2021 INFINITI QX80 SENSORY 4dr SUV (5.6L 8cyl 7A)
2 of 7 people found this review helpful

Although the QX80 is a nice car, I am not impressed with it. After spending over $80000 on it I would think there would be more features, better ride, and would hold value a lot better. For basically the same cost you can get a Yukon Denali and Chevrolet Tahoe High Country fully loaded. These also hold their value very well.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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3 out of 5 stars

Questionable SUV

AG, 01/04/2021
2020 INFINITI QX80 LUXE 4dr SUV 4WD (5.6L 8cyl 7A)
5 of 20 people found this review helpful

I got this vehicle as a loaner while my Suburban is in body shop. Well, there are couple of good things about this vehicle and bunch that I wasn't too crazy about. First is when you open the door and release door handle, the door makes this hollow tin can noise like in 20K car. Then you step on the running board and it bends under your weight. I'm only 185#. I can only imagine that 300# guy will steep on it and rip it off 😒 Buttons and some controls aren't as intuitive as BMW, MB or Suburban. Driving quality is okay for the most part but if you hit a pothole, rear end will bounce and step sideways slightly. I don't think it's acceptable for a vehicle in this price range. Touch screens take 2-3 touches to activate, change channels or use climate control. My wife's previous lexus had way better touch screen. Other thing that really bugs me is the small gas tank... You will barely get over 200 miles on 3/4 of the tank with 4 people in the vehicle and nothing in tow. I know, you don't buy this rig to worry about gas mileage but come on, my previous GL had this consumption towing 6000# trailer. This thing barely gets over 13mpg on the highway keeping up with traffic. My '16 Suburban gets 19mpg on the highway all day long and I can drive for 600 miles on a tank of gas on the highway. With QX you will be stopping every 300 miles. I don't know but some people like captain seats in 2nd row. Not my thing at all, you can't fit long item because it sticks out when you fold second row. The transmission feels like CVT and its doesn't have good solid feel to it. So, in the end I'm glad I experienced this vehicle and now know that I will not consider it, ever. You will get better vehicle with GL/GLS, even Tahoe/Burban is better.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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3 out of 5 stars

Had this as a rental for a month

Great rental, 09/10/2021
2021 INFINITI QX80 SENSORY 4dr SUV 4WD (5.6L 8cyl 7A)
2 of 9 people found this review helpful

I have put over 4,000 miles on this car. Nice vehicle. What stands out is the comfort, except for the climate control. I can never seem to get a constant comfortable temperature. The handling I think is superb much better than I expected. I’ve had BMWs for 20 years and F250s 4x4s for almost the same time so I know both well. handles pretty good compared to a teal truck. The handling and breaking great. A big except which was mentioned in a prior review for some reason if you hit some bumps this car is out of control. It comes back under control but you find yourself thinking is it really going to happen. Now for mileage. My F250 four-wheel-drive diesel gets about the same mileage. But it’s not that bad of a car but not for this price. The CarPlay touch and go but it’s the same way on my BMWs. That comfort is better than a BMW. Strong brakes. Just don’t hit a bump. It’s been a great rental but I would never buy one.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

What doesn't kill you makes you stronger!

Martin Alianelli, 11/29/2023
2019 INFINITI QX80 LUXE 4dr SUV (5.6L 8cyl 7A)
0 of 0 people found this review helpful

My 2019 QX80 Luxe is exceedingly capable around town and particularly on the highway. Some say it is not as good overall as others in its class, but I can't imagine how anything can run better or feel more comfortable. I love the fact I'm still riding a tank-like TRUCK... in total luxury that keeps me in touch with the road below. Yes, the feel-good technology sucks. So what? The safety technology is as good as the competition. So, I’ll keep using my phone for directions. And the fact I spent several thousand less than the competition cost at the time I bought mine, still puts a smile on my face despite the so-so feel-good technology. And, when it comes to looks, none is as pretty, looks as refined, or at least to me, feels so right.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Reliable QX 80

Pablo , 05/11/2024
2019 INFINITI QX80 LUXE 4dr SUV (5.6L 8cyl 7A)
0 of 0 people found this review helpful

My wife loves it. Specifically the luxury interior and excellent drive. We have kept all maintenance up with Infiniti and Nissan dealerships. We realized there were other brands out there. But we really are satisfied with our decision. We chose the CHAMPAGNE color. Beautiful! Very unique. Don’t see many of that color on the road.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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