Good looking car, strong engine for the most part, comfortable interior on road trips, but overall a disappointment. Definitely buyer's remorse. The inTouch electronics are buggy, slow, or just plain don't work. Dealer has been really nice, but they can't change the poor quality and design of the manufacturer's electronics. I have a complaint logged with Infiniti Consumer Affairs, and they were also really nice, but unwilling to do anything about the problems I've had. I've had the car about a year and a half, and its been in the shop cumulatively for almost a month. And after today, when several functions of the car electronics disappeared, I now have to schedule it into the shop again. I have never had problems like this with any car I've ever owned. My second Infiniti, but it will be my last.
I was in the market to purchase a Q50, the reviews were scary. Look, the infotainment center is a computer! Just like any desktop computer, it is going to take a minute to boot up & become responsive. So if you are expecting super fast touch screens, do not look at this car. For me, It is quick enough, I never complain about it because I look at it as a computer and interact with it as such! I Love the car and all the features is offers! The ride is smooth, the car is quick & coming from a Hyundai Sonata the difference in quality all around is massive! I bought this car for a long term daily drive & am a happy camper!
I had a 2012 G37S, so this is a direct comparison. The Q50 isn't bad but it's a more refined and watered down G. The build is more solid with tighter fitting exterior joints and more solid interior. My G would creak and pop over any imperfection, this is much more solid of a car with a stiffer structure. The steering is not like the G AT ALL! New steer by wire is HORRIBLE! I have the elect assist and it has more feel but on center isn't great and too light. The car is quieter, but could be better. The run flat tires are prob the culprit. The gas mileage is pretty good, avg 30.9 on 600 mile trip at 65-75 mph. The infotainment system is half baked and needs major work.
This car is nearly perfect. It has a combination of looks, power, and technology that's unbeatable in its class, except for one thing: it bundles features that should be standard into expensive packages. I was ready to purchase the Q50 AWD Premium with navigation and leather. But in order to get memory seats and a reverse tilt down mirror, you have to move up to the Deluxe Package (another $3,100). This is unacceptable. I do NOT want the Direct Adaptive Steering that's part of this package. Really disappointed Infiniti would force its customers to buy this new technology that many do not want.
This is my second Infiniti. I Previously owned the initial model year 2003 Infiniti G35. 12 years old, 225,000+ miles and ran like new. The new Q50 is a spectacular car. The fit and finish of the vehicle is on par with a BMW, Lexus, etc. The attention to detail is evident throughout. The navigation system and iPad like internal systems (music, navigation, concierge, etc.) touchscreen adds significantly to the driver experience. Alternative driving modes including Sport mode afford the driver incredible engine and drivetrain responsiveness. When combined with the drive by wire handling, which has to be experienced to be appreciated, it provides a great overall driver experience. Well it's been over 2 years driving this car. The car is a pleasure. Fun to drive, excellent handling (best of any car I have owned), tremendous acceleration, comfortable on long drives, quiet and great sound system. Leased the car now I will buy it.