Used 2022 Hyundai Santa Fe Limited 4dr SUV AWD (2.5L 4cyl Turbo 8AM) Consumer Reviews
Good in some ways, not in others
I'm updating this review after a few months to better articulate what I do and don't like about this car. I bought it in October and it drove really well on the test drive. However, at the time, I was unaware of what a DCT was and I admit my test drive wasn't particularly thorough. Still, after 5 months, I have a handle on this car. Pros 1. Comfortable seats 2. Spacious interior 3. Excellent trunk space and I like the extra cubbies under the floor. 4. Outstanding sound system 5. Good views. I have no problem seeing out of this thing. 6. Turbo engine gets up and goes when you need it to. 7. The positive part of the Wet DCT is that once you're up and going, you literally can't feel it shifting, it's that smooth. 8. The safety tech is pretty good. 9. The pano sunroof is nice. 10. I like that all the controls are physical, even if there are a lot of buttons on the center stack. Fun fact, if you adjust the temperature, you can hear the system clicking into place. It works even if the touch screen takes a sec to show you. 11. The Hampton Gray color looks really nice in real life. A very pastel gray and not the usual boring silver many cars have. Cons 1. The DCT is bad at low speeds. 25mph and under and this thing is wildly inconsistent. You're also not supposed to creep in traffic else you'll mess up your clutch over time so you can't just drive this thing like a normal automatic. 2. I get steering wheel shake when accelerating from a stop with anything less than half throttle. I've taken it to the dealership twice and they say it's within spec. I am not a fan. 3. The infotainment screen is sometimes excruciatingly slow to respond to inputs. Luckily everything is mechanical so it'll change temp even if the screen doesn't show it for a couple of seconds but it's still annoying. 4. Some of the graphics on the infotainment are bad. For example, when switching the airflow, it uses a fancy graphic to show where the air is going. It's difficult to see in the daytime. 5. Apparently, the 2.5L engines are having oil burning problems. There are videos about it online and Hyundai has been doing some weird stuff. I have not been able to find out if they fixed the issue before the 22 model year or before the engine made its debut in the States. I'll be monitoring my engine oil every 1000 miles and you should too if you buy the car. Between this and the DCT, I'm weary of the long term reliability of this car. 6. The ride quality is very inconsistent. On the freeway and at higher speeds (45mph+), the ride quality is pretty decent. However, on slower, less maintained roads, this thing bounces wallows around enough to be noticeable. Edmunds noticed this as well on the Sorento (same platform, same engine), but didn't say anything about it on the Santa Fe. I suspect the 19 inch wheels are to blame for some of it, but replacing them with smaller wheels (and meatier tires) on a whim is expensive. Either way, this isn't as smooth as I would've expected. I did my test drive almost exclusively on well maintained 45mph roads so that's my bad, but you live and you learn. Large rims and lower profile tires is a bad idea in the Great Lakes region. 7. The door side and center console arm rests are too low for me. Also, the steering wheel could stand to come out a bit further. 8. This car does not have auto comfort even though it has the capability. In prior Santa Fe years, Blue Link let you engage the heated/ventilated seats from the app. It removed the feature last year. You can find a ton of complaints about it via Google. You can still engage the steering wheel warmer for some reason, though. 9. Some of the other tech is a bit inconsistent. For example, the doors are supposed to unlock when you put your hand in the door handle to unlock it. Sometimes, mine won't. 10. Some of the safety tech is annoying to use. For example, the adaptive cruise control is the only cruise control you can use. A way to override it and use normal cruise was present in the 2021 model but apparently was removed in 22. When on the highway, if I'm going 75mph and someone doing 80mph cuts in front of me, the adaptive cruise will drop me down to 60mph until the car in front of me exits the car's radar range. I'm functionally brake checking everyone behind me and it's going to cause an accident. I just don't use adaptive cruise anymore. One step forward, two steps backward. Overall, it's a decent car. Hyundai got a lot right with this one, but inconsistent tech, unanswered questions about the engine and wet DCT, and oddly missing options other cars in this price range have prevent it from being a slam dunk home run. If I could do it all over, I probably would've gone with a different car.
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Transmission, Cylinder & Gasket Problems, Oh My!
Bought my 2022 Hyundai Santa Fe 2.5T Limited in Feb 2022. Nothing but problems from the 3rd month. Engine light would come on, exhaust made a putting noise, but it would go away after turning the car off and back on. Called the Hyundai Service department and they said it was likely due to a recall issue but there ‘wasn’t a fix’ yet and they would call me as soon as there was. The issue was sporadic but started happening more often until the engine light remained on no matter what I did. Took the car in and they had it for 1.5 days (wouldn’t give me a loaner or pay for a rental, so I paid out of pocket). They told me it was a 2nd cylinder issue so they swapped the 2nd cylinder coil to the 4th cylinder and swapped spark plugs. Few weeks later while on the freeway the car lost the ability to accelerate and started shuddering. Took it back in to the shop. They had my car FOUR & A HALF weeks. Had to replace the transmission. Again refused me a loaner or car rental. Top top it off, they broke my windshield (huge crack from bottom to top) and refused to replace it unless I paid. A week later engine light is on again… took it back in… cylinder issue and gasket needed to be replaced. Again they swapped the 2nd cylinder coil to (this time) the 3rd cylinder and swapped spark plugs. Got mad when I questioned why they were doing the same thing as last time if it didn’t work. A week later engine light is back on. Car is shuddering and won’t go past 30mph. I reached out to Hyundai Corporate and requested they buy back the car and they denied my claim…because I made the claim 2 months after the lemon law window even though I’ve had issues since the 3rd month. I now have a lawyer, but the legal process is about a 150 days… that’s 150 days making $620 payments on a car that I can’t drive. Don’t get a Hyundai folks. The car is crap, the dealership and service department are a**holes, and Hyundai corporate are crooks.
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Great environment
This is an amazing car
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Nice looking with great value!
Love this car. So comfortable and rides very smooth. Heated steering wheel and seats heat up fast. I just wish it had the HUD and ambiance lighting that the Calligraphy has. Can’t go wrong with this car. Prior to this one I had a 2008 Hyundai Sante Fe Limited for almost 17 years.
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- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value