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Used 2010 Hyundai Santa Fe SE 4dr SUV AWD (3.5L 6cyl 6A) Consumer Reviews

4.0 out of 5 stars
14 reviews

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1 out of 5 stars

Very Poor Customer and Dealer Service

dougjim, Odessa, TX, 07/24/2013
Hyundai Santa Fe SE 4dr SUV AWD (3.5L 6cyl 6A)
31 of 37 people found this review helpful

Our vehicle is going on 4 yrs, with numerous recalls (and some others issues mentioned). But, the real problem is when you have to deal with a dealer. Our vehicle suddenly has paint bubbling up everywhere from a poor factory paint job. I've never seen a problem like this with any other vehicle we've owned. The dealer was very unhelpful (I'm sure ours isn't the only vehicle with this problem). He downright just didn't want to deal with us. When I emailed Hyundai and told them I was disappointed in their dealer attitude and build quality, their response was a legalistic you're out of warranty response. Never will buy another Hyundai after this.

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3 out of 5 stars

Watch out!

philly331, 09/30/2010
Hyundai Santa Fe SE 4dr SUV AWD (3.5L 6cyl 6A)
2 of 2 people found this review helpful

I purchased this car with the mindset of it being a family car for the next ten years. Now I hope I can get five. I had the car in for its first oil change and had the dealer look at the transmission since it had been shifting hard into first, second and third gear. To my surprise a week later I had a new transmission. From reading the other reviews it looks like this is a universal flaw. If you have this car I hope your dealer is as honest as mine was or you could have a big problem on your hands! To anyone thinking of buying this car don't!

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1.75 out of 5 stars

Traded my 2010 Sante Fe - defective transmission

khh8, Reading, PA, 07/25/2011
Hyundai Santa Fe SE 4dr SUV AWD (3.5L 6cyl 6A)
4 of 9 people found this review helpful

I am so sorry to say, I no longer could live w/ the transmission issues w/ my 2010 sante fe & got rid of it. My initial problems within two months of purchasing: bucking everytime I turned on the car & slamming/thumping into 2nd & 3rd gear w/ slow acceleration and also experienced a hesitation of shifting between 2nd & 3rd. Been to the dealership numerous times & they reset my transmission once. They were able to fix the bucking when the car is turned on. Then took it back for the original problems resurfaced within a few hundred miles. Then they "couldn't duplicate" the issues & told me 'till they can there is nothing for them to do - as if I am making all this up. BUYERS BEWARE!

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4 out of 5 stars

Good compromise

Richard, 10/07/2010
Hyundai Santa Fe SE 4dr SUV AWD (3.5L 6cyl 6A)
1 of 1 people found this review helpful

There is nothing exceptional about the Santa Fe, however it looks nice, accelerates briskly, has a great warranty and gets decent fuel economy. The interior is mediocre but functional. The seats are comfortable and the ride quality is acceptable. Heated cloth seats on the SE are a bonus. Over the initial 3187 miles, I averaged 21.53 mpg with about 50% highway driving. Prior to purchasing, we test drove the Pilot, Highlander, RAV4, Murano and Forester. The Pilot and Highlander were more desirable-- but would have cost several thousand dollars extra with similar options. After the incentives, we paid $24,000 for the V-6 SE and feel like it was by far the superior value.

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3.25 out of 5 stars

Oil Leak & Trans Issues

NDPA, 08/30/2010
Hyundai Santa Fe SE 4dr SUV AWD (3.5L 6cyl 6A)
1 of 1 people found this review helpful

This is the first and LAST Hyundai I will EVER buy. I typically buy Honda (Accord, CR-V), but I bought the SF based on good reviews (Consumer Reports, etc.), enjoyable test drive, and apparent bang for the buck over the new CR-Vs. After 8K miles I have had 2 oil leaks (Timing Chain Cover Seal + cracked oil filter housing), & the intermittent transmission issues (hard shift, banging, lurching, etc.) that so many others have had. I will now crawl back to Honda for my next new car. It's a shame because without those MAJOR, inexcusable issues, the Santa Fe is an otherwise enjoyable vehicle. I thought Hyundai had done a 180 from the laughing stock it once was, looks like I was wrong.

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