Used 2023 Hyundai IONIQ 5 Consumer Reviews
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Nearly State-of-the-Art
Two of the biggest appeals of this car are its range and recharge speed, 266mi & > 200kW, respectively. Hyundai didn't provide inventory of the model we wanted -- IONIQ 5 SEL RWD -- to dealers, but San Leandro Hyundai/Kia gave us such a good deal on the SEL AWD, that we leased (2yr) from them. The car itself, has the light interior we like for heat management and the interior design is very clean and uncluttered. The basic driving experience is also relatively straightforward, though getting to the i-pedal ECO mode, for the one-pedal driving we like, can be challenging depending on what state the car is in at the time. Overall, it feels pretty swanky driving an IONIQ 5 after 3+ years of just the Chevy Bolt.
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I really wanted to buy the Ioniq5, but...
I drove the Ioniq5 SEL on two lengthy test drives. I loved the car and came close to buying it, but there were three factors that were deal breakers for me. First, although the seats were initially very comfortable, after siting for awhile I noticed the seat back side bolsters were pressing into my back. I felt like I was sitting on the seat as opposed to in it. I'm a bigger guy, so people with a slimmer frame probably won't have an issue. Secondly, the seating position is lower to the ground than I like, being used to SUV's and higher riding vehicles. It's especially helpful at night to sit higher so the lights of the oncoming cars are not directly in your eyes. Third, and lastly, I was concerned about the flush-mounted exterior door handles in the event of an accident in which power is cut off. How would first responders be able to rescue the occupants if they can't open the doors? I'm sure it's a remote possibility, but it gave me pause. I ended up buying a Nissan Ariya Engage, which addressed all of those concerns, and was about $7K less expensive than the Ioniq5. The Ioniq5 is a great car and there's lots of reasons to recommend it, but ultimately I had some concerns that couldn't be overcome.
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- SE 4dr SUVMSRP: $32,92482 mi away
- SEL 4dr SUVMSRP: $35,58882 mi away
- SEL 4dr SUVMSRP: $41,74582 mi away
Extreme Disappointment
Waited over a year for my ordered Ioniq 5 Limited AWD Finally received the car (although not the color I ordered), paid close to $70K, made from the cheapest materials, with multiple flaws. Have returned for 2 recommended manufacturer service updates, neither service locations can repair flaws at there locations even after verified at both service locations issues could be resolved (even after talking to a live person scheduling the service) second service location ordered parts for some of manufacturer issues, however have not once received update on status of parts ordered after 2 weeks past time of estimated arrival of parts. Multiple calls made, to wrong phone number provided and even after leaving multiple messages to correct phone number, silence. Additionally, car damaged at service center during service update, supposed to be repaired when parts arrive, but again silence on status for repair. Let’s not forget the other item incorrectly installed from the get go, can only be fixed at a dealership 30 miles away, M-F and would not order the flawed part without being seen even though was at another Hyundai dealership looking right at the flaw and willing to send pictures and part numbers while car on site. Hyundai new car service is horrible (I am being generous) no loaners, and apparently no accountability for performing actual service on faulty equipment and certainly no regard for the customers time with needless repeated visits and lack of communication or status updates. I will NEVER buy another new Hyundai again, I will go back to BMW, which cost less had much better quality, outstanding service, always had a loaner and knew the status of my car.
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Great package
The car drives great and has excellent features. Notable Downsides: 1.lack of wireless apple car play 2. interior lighting falls short, specially in center console area. 3. Lack of adaptive/ dynamic headlights. 4. Bose stereo sound not that great. 5. Rear windshield wiper. If it had those things it would be perfect actually.
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Almost Perfect
Handles nicely, looks different but fine, very comfortable. I would be more pleased if it had about 50 more miles of range.
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