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2023 Hyundai IONIQ 5 Consumer Reviews

4.3 out of 5 stars
44 reviews
MSRP Starting at
$41,450

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We have a limited number of reviews for the 2023 IONIQ 5, so we've included reviews for other years of the IONIQ 5 since its last redesign.

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Pros
Cons
3 out of 5 stars

Bloated gadget centre on four wheels...

Trevor, 01/20/2023
2022 Hyundai IONIQ 5 Limited 4dr SUV AWD (electric DD)
56 of 66 people found this review helpful

Let me start with the positive: We love the exterior aesthetic, and no problems with anything on the electric-side. We have the extended range AWD version, and the transition to electric, with all of the onboard support systems for managing has been easy. Kudos there! But unfortunately I have some poor experiences with this car: FIRST: Sadly, with this vehicle Hyundai turned its back on the car industry's century of cockpit evolution for drivers. Instead they leaped towards a gadget-forward, menu-centric, digital hell. I'm a driver with 30 years of driving experience in dozens of cars, who goes between plenty of rental cars, and also operates complex heavy equipment - I can readily adapt to reasonable differences. But with this vehicle I waste a lot of unnecessary time and frustration with the controls. This includes having to pull over and look things up once in a while - for things that should properly be intuitive, and NOT buried within menus or touch screens. The acute loss of tactile dials and buttons, in exchange for confusing icons and (surprisingly insensitive) touch-screens has a very real and negative impact on the ease of every-day driving. SECOND: I had to buy it without seeing a live version, and my first warning is that its hot-hatch look is very deceiving. Its a bulky beast that (other than the expected e-acceleration) feels like driving a minivan... Even in sport mode, it is a "luxury" ride that belies the look of the car. Cornering at speed is a disappointing experience, with chassis feeling strangely disconnected from the road. THIRD: Because of all of this bulk, there is little chance of safely backing-up w/o the camera - and in a Canadian winter the camera is always road-grimed. The option of looking through the back hatch is similarly obscured. Why not use the rear wiper you say? Oh, IT DOESN'T COME WITH ONE OF THOSE for some completely unknown reason... I've read some thoughts that the designers didn't feel it needed one given the streamlining or some such. I can vigorously contradict this with real-world winter driving (and even just dirt roads). For sure shouldn't have been allowed on the market without a wiper. In other conspicuously missing equipment, selling a SUV without roof rails - or other rack mounts is ridiculous. Coupled with an exposed charge hatch that collects snow and ice if you charge outdoors, and a spoiler that collects snow and ice, winters are definitely a challenge, due NOTHING to just battery limitations, which I was expecting. It's the lack of respect for a long history of practical industry experience on such basic things. Similarly, the touch-sensitive screens and "buttons" are challenged in the cold. The loss of dials for core climate control (w gloves on) is a particular nuisance. Other than the awesome (!) heated steering wheel and seats (if you can figure out how to turn them on - and get the touch screen to accept your cold finger to do so...), this is NOT a well thought out winter car!!! OVERALL: Stellar electrification, but incredibly handicapped by tossing-out practical driving controls. I am surprisingly disappointed as an owner, given the rave reviews I read before buying. I feel the above issues need much more consideration for anyone who expects practical drivability - particularly in winter conditions. If you are a tech-loving driver - that lives somewhere without winter, and doesn't really push a vehicle, this may well be the car for you. But, after only 20,000km, my wife and I are done with this car, and in the market for a more practical, smaller, and more fun vehicle.

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1 out of 5 stars

Ionic 5

Visa ram, 12/09/2023
2023 Hyundai IONIQ 5 SE 4dr SUV (electric DD)
12 of 13 people found this review helpful

We got ionic 5 with great hope, but the battery started giving problems in winter, we are so fed up with the north Brunswick dealer for the the battery fix up. They are not helping us with it.

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5 out of 5 stars

Nice ride - very fun to drive

NorCal Neal, 12/24/2022
2023 Hyundai IONIQ 5 SEL 4dr SUV AWD (electric DD)
20 of 23 people found this review helpful

Just got the 2023 SEL AWD and, boy, is it a nice ride. I like using the 1-pedal mode around town or on curvy roads. On the freeway I set it for a more easy cruise. It can be set so it drives like any other car, so you use the brakes as if was a normal ICE car. This is the way both my wife and I like to use it on the freeway. The charging is quick and free for the first 3 years if we use the right charging stations. Overall we are very impressed with the car.

Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
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5 out of 5 stars

Lovin’it

Dboy, 11/06/2022
updated 11/13/2023
2022 Hyundai IONIQ 5 SEL 4dr SUV AWD (electric DD)
11 of 12 people found this review helpful

Terrific car. Turns heads and tech options galore. I get over 300 mi on a full charge and with a level 2 charger in the garage, no range worries. Couldn’t be happier.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

I really wanted to buy the Ioniq5, but...

Peter R., 06/01/2023
2023 Hyundai IONIQ 5 SEL 4dr SUV AWD (electric DD)
24 of 31 people found this review helpful

I drove the Ioniq5 SEL on two lengthy test drives. I loved the car and came close to buying it, but there were three factors that were deal breakers for me. First, although the seats were initially very comfortable, after siting for awhile I noticed the seat back side bolsters were pressing into my back. I felt like I was sitting on the seat as opposed to in it. I'm a bigger guy, so people with a slimmer frame probably won't have an issue. Secondly, the seating position is lower to the ground than I like, being used to SUV's and higher riding vehicles. It's especially helpful at night to sit higher so the lights of the oncoming cars are not directly in your eyes. Third, and lastly, I was concerned about the flush-mounted exterior door handles in the event of an accident in which power is cut off. How would first responders be able to rescue the occupants if they can't open the doors? I'm sure it's a remote possibility, but it gave me pause. I ended up buying a Nissan Ariya Engage, which addressed all of those concerns, and was about $7K less expensive than the Ioniq5. The Ioniq5 is a great car and there's lots of reasons to recommend it, but ultimately I had some concerns that couldn't be overcome.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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