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Used 2015 Hyundai Genesis Consumer Reviews

4.5 out of 5 stars
146 reviews

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5 out of 5 stars

Love It * (all except paying for remote start)

Artback, 11/29/2015
2015 Hyundai Genesis 3.8 4dr Sedan AWD (3.8L 6cyl 8A)
7 of 7 people found this review helpful

Great value in a luxury sedan. Happy Hyundai just announced it's launching distinct Genesis dealerships in the US, which will do nothing to enhance the driving experience, yet much to boost the prestige of driving one of the better luxury cars on the market. My 3.8 AWD is fully loaded, and short of a true remote start and auto park (offered by FAR lesser cars), I can't ask for any more features. My only gripe is that remote start is not available EXCEPT through an expensive upgrade to BlueLink, and it has to be the right BlueLink package. Seriously Hyundai? My mid-level 2014 Jeep Grand Cherokee Limited has the feature on the key FOB. For my $52K Genesis, I have to log into an APP, and work my way through several screens JUST to start the car remotely? Oh, and I have to pay for that experience....renewed annually.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Very happy with this car

THorgan, 05/04/2016
2015 Hyundai Genesis 3.8 4dr Sedan AWD (3.8L 6cyl 8A)
7 of 7 people found this review helpful

Saw a Genesis in a parking lot and had to go back to check it out. Did a lot of research comparing it to similar vehicles and decided that this is a bargain - and so far it has proven to be. The base 6 is plenty powerful (311HP), the car moves very well in traffic, feels very sturdy and planted. Dash and controls are very well laid out, although I would suggest they switch the radio and temp knobs. Controls are very easy to set up, and I love being able to start the car from inside the house on cold mornings. Trunk is adequate, and rear seat passenger love the seats and ride. Totally enjoying this car, and look forward to getting in it whenever I can.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

@ 74000 miles

ddr615, 06/21/2015
updated 07/09/2018
2015 Hyundai Genesis 3.8 4dr Sedan AWD (3.8L 6cyl 8A)
7 of 7 people found this review helpful

Still my favorite car I've owned. I've come to appreciate the instrumentation / technology interfaces more as I was helping my family choose between new Chevy's, Toyota, & Honda recently. I believe more intuitive than others and the safety features on it were way ahead of their time for a 2015 I'm finding. I still get compliments on it from strangers at the pump which is surprising as I've owned it for 3 years. For people that drive a lot like myself, this needs to be on your short list. I still genuinely enjoy driving it - especially on the highway. There was an ongoing issue with the nav system that required them to have to replace the unit in the dash altogether within 1st year of ownership, but the dealer was easy to work with and there were no hidden fees anywhere.

Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
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3 out of 5 stars

Luxury car bargain dealer sad service

Jim pare, 12/19/2017
updated 06/29/2020
2015 Hyundai Genesis 3.8 4dr Sedan (3.8L 6cyl 8A)
11 of 12 people found this review helpful

You are buying a car that appears to be in the advanced luxury class but you are buying it from a dealership that don't know the first thing about being a luxury dealership. If you would like to save some money on a decent car. and don't mind having the "hyundai" service experience, this may be the car for you. Service is dismal. The main job is to describe how the car is getting old, 3 years, and some of the features may not work as well. When they changed the tires one went fat on the way home. They forgot to tighten the valve stem. It took more than a day to resolve it. They just don't care. Just remember you are not buying a lexus or Mercedes, it's a hyundai. Enjoy the car but brace yourself for dealer experience. They will make lots of promises but, when there is a problem, don't count on it being easily resolved. They don't have reputation to uphold. They sell cars based on price, not service. this car packs many advanced features but, on the whole, they do not work up to the expectations. Even things like the auto windshield wipers do not work as well as they did on years older Mazdas and BMWs. The automatic emergency braking system does not work in heavy rain. The automatic lane keeping system is more like a gimmick than an actual asset. Car is 3 1/2 years old but no software updates have been offered by the dealer. When I brought the car in for a complaint about the navigation system the said they reset it. They didn't say there was an update. There was. The service experience has been to get the car in and out with the least trouble and cost to them. When I purchase the car they couldn't stress enough how there would always be a loaner available. I have never been offered a loaner. When the car was going to be in all day, for an oil change and new tires, with an appointment, They said they don't have loaners. They offered a ride to Enterprise. Again, I can't say enough, this is not a "luxury car" experience. Six years in my review remains the same. Until Hyundai separates the brands with separate dealers the experience will always be a Hyundai.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Outstanding Car.....Dealers Suck

JM, 04/26/2016
2015 Hyundai Genesis 3.8 4dr Sedan (3.8L 6cyl 8A)
11 of 12 people found this review helpful

I purchased my 2015 3.8 rear drive in March 2015. It has been an outstanding car. My previous work car was a Mercedes and I like this car more. First the positives - the safety ratings are off the charts; the fit, finish and craftsmanship are all outstanding. It's over a year old now and I have had no trouble at all. It looks fantastic - mine does not have the Hyundai "H" on it so people ask me all the time how I like my Aston Martin (mine has the winged emblems only on the exterior). Inside the sound system, A/C and navigation are all excellent. I am 6'4" and I can sit up straight - so much front head room. It's quick and handles well for such a heavy car. Now for the bad news: the gas mileage is horrible. I average about 18 mpg in combination city/highway driving. The seats and suspension are too soft. The 3.8 needs a "Sport" option badly. I hate that the radio doesn't have "hard" buttons to change stations. The buttons are on the screen and hard to deal with while driving. The dealer experience has been a disaster. I have tried 3 different Hyundai dealers in the Dallas area and they are all bad. It's obvious they are used to selling cheap cars. Hyundai desperately needs to open Genesis dealerships with real customer service. I love this car and am glad I bought it. It's not perfect, but for the money you can't do any better.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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