Used 2015 Hyundai Genesis Consumer Reviews
Used Genesis for sale
Worst car I ever drove
Alex, 03/09/2021
updated 01/13/2023
2015 Hyundai Genesis 3.8 4dr Sedan AWD (3.8L 6cyl 8A)
6 of 11 people found this review helpful
I use to own transportation company for 20 years. During the time drove pretty much most of brands and models in the same and lower class. So far that the worst car I ever drove. car itself looks butifull, has lot of toys and price is tolerable, but it drives terribly. Ride is busy and unsettled. Steering wheel is heavy,car feels unresponsive on corners and does not hold the road, it's like it has mind at it's own and can suddenly decide to move to next line.u have to keep steering wheel with both hands to control the car and can't relax for a minute. Done the alignment, change the tires,nothing helped. It was so bad my wife was affrade to drive it.at 50k miles gas tank door fluctuater and brake rotors had to be changed,at 55k miles radio went down .Panoramic roof rattle all the time and I had to keep shades closed to low the noise.Hyundai dealership customer service is very poor. It looks like they doing u favor fixing car that under factory warranty and all so no free loan car . Bout that car used with 45 k miles on it,year later trade it with 58k miles.lost $10 K ,but just didn't want to deal with the agrovacion. Save yourself from headache, spent little more on Japanese or German car,because u get what u pay for. The dealer I trade the car to is old friend of mine and he told me that after he sold the car it came back next month with starter problem and in order to change the starter he had to remove subframe. Normally I looking at $1.5K to $2K for that .Not bad for changing the starter ,ha?What a stupid engineering!
never again
Kurt Emerick, 09/05/2019
2015 Hyundai Genesis 3.8 4dr Sedan AWD (3.8L 6cyl 8A)
5 of 9 people found this review helpful
This car has had multiple repairs to the panoramic sunroof for wind noise, none successful. It appears to be a design flaw and the Auto Nation dealer is incapable of fixing it. It has also had multiple electrical problems with the turn signals having been fixed twice and the driver side rear door handle just fell off at one point. This is not what you expect from a luxury car. Stay away from the Genesis line!!
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End of the Lease - End of the Torture
Michael, 03/12/2018
2015 Hyundai Genesis 3.8 4dr Sedan AWD (3.8L 6cyl 8A)
4 of 7 people found this review helpful
I loved the Genesis when I saw it first time. I loved the design, I loved the features and I thought it is a great value for the money (55K) in comparison with the German and Japanese competitors. Unfortunately we learned that the build quality is low. Rattling from the doors, a snaring sound from the gear-box between 25 and 33 mph and most annoyingly the rattling and knocking glass-roof. Sometimes we thought we will loose parts. We had Mercedes and Lexus before and we had to learn the hard way, that a Hyundai - however they call their luxury brands - is not an Audi, BMW, Mercedes, Lexus etc. The big kids playing in a different league. We should know, that buying a Hyundai cannot fulfill our expectations at all. Sad!
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I USED to love my Genesis w/ the Ultimate package
Kathy Denworth, 09/18/2015
updated 09/27/2017
2015 Hyundai Genesis 3.8 4dr Sedan AWD (3.8L 6cyl 8A)
14 of 29 people found this review helpful
The vehicle USED to be fabulous. The adaptive cruise control is not dependable. I was shocked when my Husband, who has not had an accident in over 40 years had an accident in my Genesis. Needless to say, he won't even drive my car anymore and quite frankly, I am not comfortable in it either now. Even though I am in the 18th month of my lease with about 9000 miles on the car, I will not be buying this car. I just don't trust it. Hyundai was totally unresponsive when I called them after the accident. I actually had my "liason" tell me that I was to keep the car in the same condition for 6-10 WEEKS until they can get an independent inspector to check out the car, oh, and without a loaner!!! I don't know what life is like in your world, but when a $64,000. car needs help, don't expect me to start riding my bike to work. I travel up to 90 miles a day, I have a car and if I didn't NEED a car, I wouldn't have one. Cheers to Hyundai for having the Genesis badge front and back and removing the Hyundai badge. Jeers to Hyundai for requiring the purchase of the Blue Link Connect Care package to get the Remote package. To get the remote package for my lease period is $408 because I have to purchase connect care, which I really don't care about. Over all, based on Hyundai's customer service, I do not recommend them or their products. Update 9/17. I now have 13000 miles on it. Still feel the same. Rough Idle. FYI, my husbands Subaru STOPPED when he got too close to the bushes. MY car runs into another car, hardly leaves a scratch but has over $11,000 damage to it. Something is wrong here.
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Not luxury experiance
Jim pare, 12/19/2017
2015 Hyundai Genesis 3.8 4dr Sedan (3.8L 6cyl 8A)
5 of 10 people found this review helpful
This is not an Audi Or lexus. When taking it in for service you will see you are servicing a Hyundai. There is no loaner car, no matter what they tell you at purchase. The dealer wants to make sure they don' lose a dime. They swarm the car with alignment tools, and other service not covered under warrentee. They minimize thing that are defective while upselling useless products. I'm sure, in the beginning, they wanted to break in to the luxury car market, but, they didn't put the resources in to do it. Hyundai cheaped out and it shows in the support.
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