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Used 2023 Honda Pilot Consumer Reviews

4.1 out of 5 stars
49 reviews

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5 out of 5 stars

What a great SUV!! Finally a brand that gets it

Family car enthusiast, 03/10/2023
2023 Honda Pilot Elite 4dr SUV AWD (3.5L 6cyl 10A)
103 of 103 people found this review helpful

6 months of comparing, test driving and analyzing SUVs and this just checked all the boxes in the most optimal way. We needed a family car that can go both to daily city commutes to adventures for real; towing, getting to where mountain bike trails are, etc. We are 6 but occasionally need room for 8. We need ed decent towing power and payload capacity for when we need to tow and bring gear and people with us. All other SUV brands give you 8 seats in the lowest trims and as you get higher in the trim you exchange features for a decreased payload/sitting capacity,... but Honda went different, counter intuitively and provides that detachable seat option at the higher trim levels o make it an 8 or a 7 seater and you keep the higher payload capacity. Space is almost the same as the minivan we traded in for it, it is very spacious and it feels strong, durable and reliable. It drives smooth as butter but when you need the power it delivers it with no delay. Brakes feel awesome. The interior is free from cabin- like obstacles (shift stick, cockpit narrow style cabin, etc), it is completely minimalist in style but it has everything you need exactly where you needed it with no interference of space. That panoramic sunroof is amazing, kids and grownups have plenty of space, air vents and connectivity. The tow hitch is super well integrated. Safety and driving assistance is very well tuned. AC is nice, strong and quiet. Bose sound system is concert hall quality. It is a great combination of urban with rugged, functionality, quality and practicality. Very happy with it! and I'm glad I waited before buying anything else.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

The Smoothest Powerful 3 Row SUV in 2023

Ali S., 03/31/2023
2023 Honda Pilot Touring 4dr SUV AWD (3.5L 6cyl 10A)
55 of 56 people found this review helpful

I have driven several 3 Row SUVs to pick the best value one. After test driving Grand Jeep Cherokee, Kia Telluride, Hyundai Palisade, Toyota Highlander, Cadillac XT6 and a couple of other ones, I test drove Honda Pilot. Pilot was second to none. It was smooth, elegant, and smart from my point of view without any extra bells and whistles. The design is unique and everybody can enjoy its drive. The fuel consumption is lower than any V6 SUVs at this range. I purchased it and now I am confident that I love all aspects of this car.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2023 Honda Pilot for sale near you
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5 out of 5 stars

Checked all the boxes

WHITSIMPS , 02/19/2023
2023 Honda Pilot Elite 4dr SUV AWD (3.5L 6cyl 10A)
48 of 49 people found this review helpful

We bought the 2023 Honda Pilot Elite after shopping for a 3 row SUV for a few weeks. It has all of the features we were looking for along with the Honda quality we wanted. So far, the Pilot has met all of our expectations from the comfort to the drive to the technology and safety features, we are very satisfied with our purchase.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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3 out of 5 stars

Update - Honda Reliability Slipping

Ks Swede, 04/02/2023
updated 04/07/2025
2023 Honda Pilot Elite 4dr SUV AWD (3.5L 6cyl 10A)
56 of 58 people found this review helpful

Ordered our 2023 Pilot and got it in 3 weeks. Last car was a Pallisade, but it had half dozen features we did not like. So far after a month we love our Honda. Very quiet, very smooth ride as good as our Mercedes GLS 450 at half of the cost and the Pilot uses regular unlead gas! Only a few inches shorter behind the 3rd row compared to our last Chevy Tahoe and only Toyota has better resale value. Plan to buy a second Pilot in 2 weeks. 2025 Update: Been having a lot of issues, cannot delete a preset radio channel, seat moves forward rather than rearward when drivers door is open, 2 safety recalls and dealer will no provide a loaner even though they say they will for safety related recalls. Rear hatch will not open hands free, hesitation when accelerating from stop, clock will not keep accurate time. Traded in one Pilot and will trade in this one soon. Very disappointed

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

Broke down at 11,000 miles!

Jason Bloom, 03/28/2024
2023 Honda Pilot Elite 4dr SUV AWD (3.5L 6cyl 10A)
33 of 34 people found this review helpful

While I liked the features of the Pilot while it was working, at 11,000 miles on a family trip from Dallas to Colorado, it refused to start. I had it towed to the nearest dealership in Pueblo. The car passed all diagnostics and it took more than a week for Honda (after flying in an engineer) to figure out what was wrong. They claimed it was an electrical connection under hood, but that didn't fix it. After taking the car apart, the dealer found a faulty wire--after two weeks. Three weeks down the road, Honda has refused to reimburse me for my rental or transport car back to Texas. I'm very disappointed in the car and Honda as a company. Will never buy a Honda product again.

Safety
1 out of 5 stars
Technology
4 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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