Used 2016 Honda HR-V EX-L 4dr SUV AWD w/Navigation (1.8L 4cyl CVT) Consumer Reviews
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Love my new car!
This car is really, really nice. A lot of cool technology that I didn't have on my old car. Love the lane watch camera... I drive about 60 miles each day for work, mostly on the highway. So that camera really comes in handy. I get way better gas mileage then I did on my old car (Rogue), but this car has a smaller tank so I still have to fill it up about the same amount of times. The only thing that irritates me a bit is for whatever reason the front seat buckle really digs into me. Never had this problem with a previous car.
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PROBLEM WITH THE RADIO
4/14/2018 2016 Honda HR-V 5DR 2WD EX-LNAVI Edmunds I am very disappointed about Honda’s treatment of their customers. I sent many letters to the dealership and to Honda itself regarding the poor quality of the radio and its sound. They never did anything about it. Even after I showed them repeatedly that their published specifications claim to have a state of the art radio that can be a joy to listen. Their answer is that the radio is performing as designed . September 12 2017 Edmunds.com Honda still refuses to replace the defective radio. I had three different experts in automobile radios review mine and they all concur that it is distorted and defective, But Honda denies that they can hear any distortion and refuses to do anything about it. ELECTRIC PARKING BRAKE A second more serious problem came up. The electric parking brake comes on by itself while the car is in motion. It occurred to me once. Honda refuses to do anything about, even though they have a WARNING printed in their manual, indicating that if it occurs to take the car immediately to the dealer to correct the problem. They took the car around the block to test it and because it did not happen they refuse to do anything about it. Honda tells me that they have to observe the problem to correct it. I am not using the car to drive on the freeway because if the parking brake comes on while I am driving at freeway speeds, it could be a disaster. Honda does not care about that possibility and has refused to do anything about it. It has been more than a year since I have asked them repeatedly to correct the problem. Edgar Romo SEE ADDITIONAL COMMENTS AFTER THE FIRST COMPLAINT: PROBLEM WITH THE RADIO After purchasing the HR-V 5DFR 2WD EX-L, and while on my way home I turned on the radio and was greeted with a distorted sound on AM stations, on FM stations and when playing CDs. On the next day, I took the car back to the dealership and I was told that the radio was working as designed. One week later with 140 miles on the car I took it back again and I asked the customer service department to check the radio for distorted output. I left the car with them and they told me they would call me back later with results. They call me in the afternoon to inform me that the radio was working as design and there was nothing they could do to it to change and they were not able to verify my complaint. I have since made several recordings from the radio’s AM station, FM stations and when played back it is obvious that the distortion is very high and some times it makes the output unintelligible. Honda so fart refuses to accept any responsibility for this condition. Has anyone had the same experience or know how to get Honda to correct this problem? ADDITIONAL BAD EXPERIENCE WITH HONDA ============================ September 12 2017 Edmunds.com Honda still refuses to replace the defective radio. I had three different experts in automobile radios review mine and they all concur that it is distorted and defective, But Honda denies that they can hear any distortion and refuses to do anything about it. ELECTRIC PARKING BRAKE ATIVATES WHEN CAR IS INMOTION A second more serious problem came up. The electric parking brake comes on by itself while the car is in motion. It occurred to me once. Honda refuses to do anything about, even though they have a WARNING printed in their manual, indicating that if it occurs to take the car immediately to the dealer to correct the problem. They took the car around the block to test it and because it did not happen they refuse to do anything about it. Honda tells me that they have to observe the problem to correct it. I am not using the car to drive on the freeway because if the parking brake comes on while I am driving at freeway speeds, it could be a disaster. Honda does not care about that possibility and has refused to do anything about it. It has been more than a year since I have asked them repeatedly to correct the problem. Edgar Romo 10/11/2016 Edmunds.com Thanks for your inquire about the Honda HR-V. Unfortunately, my experience with Honda and with this car has deteriorated. The radio system is distorted to the point that I do not turn the radio on any more when driving. I have gone to Honda three times to ask them to do correct the problem and they refuse to do anything about it. After the third visit, they now deny that they hear the distortion, something that was obvious and accepted in the first two visits. Now they claim they cannot hear any distortion. I took the car to four different car audio specialists to ask them to diagnose my problem and all four of them detected the problem right away. Honda refuses to write in my complain about a defective radio, they told me that they will not acknowledge that I brought the car in with a complaint of a defective radio. Now there is no record at Honda that I have a car with a defective radio and that I have tried to have Hoda correct the problem. Edgar Romo.
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- EX 4dr SUVMSRP: $12,500In-stock online
- LX 4dr SUVMSRP: $14,495In-stock online
- EX 4dr SUVMSRP: $13,600In-stock online
Perfect AWD Size; saving me $$ at the pump!
Love the size of this AWD Honda, great on gas, sits up higher than a car and has the peace of mind that Honda and AWD offers. Nice cargo space with the hatch back but lacks a little change compartment/ limited on storage compartments in the front or back seat area. The biggest disappointment thus far is the lack of technology----let me explain. The navigation system does not seem to "re-route" you if you take a different road? My phone seems to do a better job and I would really like the car nav to be just as good if not better because of the large screen and the sound throughout my car--very disappointed. It would be nice if they would have an update and also install on the 2016 models too. Another disappointment is that it can not read text messages from I phones!!?? Or emails or even email notifications!! Very disappointed once again....perhaps Honda will send out a recall for all of us to go in for a system update?" Another feature that seems a little clunky is the voice prompts? But perhaps I just need more practice? Overall I really do love this vehicle and I think it is a great value. I would just like to see Honda offer a few more bells and whistles like a heated steering wheel and a remote control start app that I can start my car from anywhere not having to be so close in case I am in the long check out line at the grocery store. I know the other ladies know where I am coming from especially those of us who live in cold weather!! The last option on my wish list for Honda would be to add the built in "booster seat" like some other high quality/safety car companies do. It makes it so nice and convient no matter who you are taking along for a ride.
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Disliking this car each day even more !!
This car seems very nice and comfortable at your eyes, but the truth is that it has many things that do not work properly. The oil gets bad fast and i have to change it too often. I can`t stand the brakes on this vehicle, very poor acceleration, I feel the transmission on this car is no good at all. Ac does not cool enough, the car gets hot in minutes. The brakes make a strange sound and i can feel as if it hit my foot as I press the brakes. I don`t feel safe at all. Also the interior looks very nice but I only have this vehicle for ten months and the seats look like a five year old car. The sound from the outside, inside the vehicle is too loud. When I am driving I feel like if the windows are open when they are all close. If I am park any sound from outside is heard clear inside the vehicle, sometimes people close their vehicle doors park behind me and I can hear like if someone hit my car with something. I definitely want to give this car back and get my money. I paid around $35,000.00 for this car and is not worth half of it.
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Rita's Hard Rock Vehicle (HRV)
Great little SUV
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