Used 2021 GMC Yukon Consumer Reviews
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Waste of Money!!!
Chambrae Hale, 12/08/2023
updated 07/17/2024
2021 GMC Yukon SLT 4dr SUV 4WD (5.3L 8cyl 10A)
2 of 2 people found this review helpful
Bought the 2021 Yukon brand spanking new and it has been nothing but problems!! Almost everything is not covered under warranty because we are past the miles. First the sunroof stopped working. They said the motor seized and to replace it is $1k. Then the passenger map light went out and to fix is $400 because they have to replace the entire light console. The back heat stopped working!? They said some temperature gage wasn’t working… another $1k to fix. The interior seat trim keeps falling off on the rear seats. I’ve already had it fixed once, they said it was some bolt. But it didn’t fix the issue… a year later and same trim piece doesn’t stay intact with the seat. Who knows how much that will cost!! Then oil started leaking ALL OVER! Took it in and the oil pan wasn’t sealed anymore. The oil pan has been the ONLY thing covered under warranty. There is a noise coming from the driver side when I turn my signal on. I even recorded the noise to show them something is wrong and they said that’s just how it is. Ummm no… vehicles shouldn’t make random noises? At one point we thought the transmission was going out because it started having trouble shifting. They kept it for a few days and said it was normal or couldn’t recreate the problem I was having. Freaking figure it out and fix it!!! For a $70k vehicle it’s honestly a POS. Should have gone with the new Tahoes. UPDATE: I’ve already written a review once before… adding a second one since I continue to have issues not under warranty!! This vehicle is 3 years old and purchased brand spanking new. Most recently the battery failed and that had to be replaced. Now some connector to my airbags is faulty and needs to be replaced.. $500!? Are you kidding me. In the winter my heat went out and they had to replace some thermostat. The laundry list of issues GMC should be held accountable and replace the vehicle. This is absolutely ridiculous. $80k and in 3 years we have spent more than $5k fixing issues that are not under warranty. POS if you ask me.
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TRUST ME DON’T BUY
Disappointed , 02/18/2022
updated 08/23/2024
2021 GMC Yukon Denali 4dr SUV 4WD (6.2L 8cyl 10A)
2 of 2 people found this review helpful
I purchased my 2021 Yukon Denali Xl new. I was on my way to my parents and I heard a knocking noise & it was jerking. I called the dealership where I purchased my vehicle and explained the situation & took it to them it was in the shop for 3 weeks because the left side lifters went bad. (DEFECTED). My husband & I I went to the shop & they explained the issue. My husband asked them isn’t that an engine issue & shouldn’t a new engine be installed & they said know. I contacted GMC and filled a complaint someone called twice to see if I my car had been fixed. No apology or offer anything for my inconvenience. At this time I had made up my mind I didn’t want it anymore & I expressed that to the service manager. I picked my car up from the shop they gave me this song & dance that it was fixed and I shouldn’t have anymore issues. It was late almost dark so I got in my vehicle and was driving home & I noticed something on my windshield and just dismissed it & said they could have washed it. So I drove it to work the next morning it was dark once I left for work. . Once I got in my car that spot was bothering me so when I got home I touched it & I thought it was oil . So I looked over my vehicle I notice this black oil all over the grill, hood, wheels side window and more smaller spots on the windshield, so I showed it to my husband he said know that asphalt. I was totally upset. I called the dealership service department which was closed at 7:00 pm I left a message. I took my vehicle back to the dealerships, the person which test drove the vehicle after the repair drove it through an area when they were paving or repairing a road. My vehicle was detailed I was stuck at the dealership all day.from around 9:00-4:30. (Long story) I had my vehicle back from being in the shop for 3 week, left side lifters replaced & detailed from the asphalt for maybe two weeks. Sunday morning I was on my way to work, the same issue I had the first time was happening again but WORSE this time. I was so afraid of driving my car so I took the vehicle back to the dealership & of course he had amnesia & acted like he didn’t remember me. I was furious, The service manager asked me what was the problem, I told him to drive the vehicle while he was driving through the parking lot and I heard the noise all the way inside the bay where I was standing when he pulled the vehicle into the bay he said that it was bad the noise & the jerking. I Left the vehicle & I received a call about a week later this time it was right side lifters. The vehicle was in the shop for 2 weeks. I told them I no longer wanted the vehicle. The only thing the service manager offered was an apology with an extended warranty if I decided to keep the vehicle or if know longer wanted the vehicle to give money back for at least 1 month payment since my vehicle was in the shop for a month for total time for all the repairs. GMC NEVER CALLED I DECIDED NOT TO KEEP IT AND I’VE CALLED numerous times ABOUT THE 1 MONTH PAYMENT. I still haven’t received, which I’m not surprised. You know if GMC doesn’t contact and of course the service manager will not, he sit there with a straight face and tell you anything. The only thing I did receive was a loner car. PLEASE RUN , DO NOT PURCHASE A YUKON DENALI
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2021 GMC Yukon for sale near you
3 of 63 listings
- SLT 4dr SUVMSRP: $41,99092 mi away
- SLT 4dr SUVMSRP: $46,85595 mi away
- Denali 4dr SUVMSRP: $53,77783 mi away
See all 63 listings
Engine failure
Felix, 10/23/2021
2021 GMC Yukon Denali 4dr SUV (6.2L 8cyl 10A)
2 of 2 people found this review helpful
Engine failure after engine failure, have seen more the service guys than my parents in last 6 months, very disappointed
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2021 Yukon XL
Scott , 05/13/2021
2021 GMC Yukon SLT 4dr SUV 4WD (5.3L 8cyl 10A)
3 of 4 people found this review helpful
Don’t buy with extra rear media system. Junk save the extra money and purchase iPads. Setup system for these Yukon XL horrible, everyday you have to sync it. These are just screens, doesn’t work with Apple iPhones. For the price you pay should be working right. Stay sync up to headphones that are GMC. Don’t work. Save the money buy a Cadillac Escalade.
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Amazing
Reggie of DE, 03/10/2021
2021 GMC Yukon Denali 4dr SUV 4WD (6.2L 8cyl 10A)
6 of 10 people found this review helpful
3.0 Duramax Diesel gets great gas mileage