Used 2021 GMC Yukon Consumer Reviews
Stay away from GMC Yukon SLT
Bought mine in September. Right after I got it I had to take it for a brake module recall. Only has 4000 miles on it and I have had it towed in twice for all electrical shutting down. They say it's because of the radio updates. Getting scared to even drive it anymore because it shuts down without any notification. Gets stuck in park and says everything needs to be serviced. Tow truck driver says they tow a lot of the 2021 Yukon's in. I had a 2012 Yukon Denali and I loved it. I wish I never traded it in. This has been the 2nd time for the same issues. I agree with everyone else with the comments and issues they have with their complaint. GMC needs to recall all of these vehicles and fix these issues with the electronics. They just don't seem to care about the safety of the people that depended on the GMC product. Especially what we pay for these vehicles.
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Waste of Money!!!
Bought the 2021 Yukon brand spanking new and it has been nothing but problems!! Almost everything is not covered under warranty because we are past the miles. First the sunroof stopped working. They said the motor seized and to replace it is $1k. Then the passenger map light went out and to fix is $400 because they have to replace the entire light console. The back heat stopped working!? They said some temperature gage wasn’t working… another $1k to fix. The interior seat trim keeps falling off on the rear seats. I’ve already had it fixed once, they said it was some bolt. But it didn’t fix the issue… a year later and same trim piece doesn’t stay intact with the seat. Who knows how much that will cost!! Then oil started leaking ALL OVER! Took it in and the oil pan wasn’t sealed anymore. The oil pan has been the ONLY thing covered under warranty. There is a noise coming from the driver side when I turn my signal on. I even recorded the noise to show them something is wrong and they said that’s just how it is. Ummm no… vehicles shouldn’t make random noises? At one point we thought the transmission was going out because it started having trouble shifting. They kept it for a few days and said it was normal or couldn’t recreate the problem I was having. Freaking figure it out and fix it!!! For a $70k vehicle it’s honestly a POS. Should have gone with the new Tahoes. UPDATE: I’ve already written a review once before… adding a second one since I continue to have issues not under warranty!! This vehicle is 3 years old and purchased brand spanking new. Most recently the battery failed and that had to be replaced. Now some connector to my airbags is faulty and needs to be replaced.. $500!? Are you kidding me. In the winter my heat went out and they had to replace some thermostat. The laundry list of issues GMC should be held accountable and replace the vehicle. This is absolutely ridiculous. $80k and in 3 years we have spent more than $5k fixing issues that are not under warranty. POS if you ask me.
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- Denali 4dr SUVMSRP: $49,990In-stock online
- Denali 4dr SUVMSRP: $52,600In-stock online
- AT4 4dr SUVMSRP: $48,990In-stock online
TRUST ME DON’T BUY
I purchased my 2021 Yukon Denali Xl new. I was on my way to my parents and I heard a knocking noise & it was jerking. I called the dealership where I purchased my vehicle and explained the situation & took it to them it was in the shop for 3 weeks because the left side lifters went bad. (DEFECTED). My husband & I I went to the shop & they explained the issue. My husband asked them isn’t that an engine issue & shouldn’t a new engine be installed & they said know. I contacted GMC and filled a complaint someone called twice to see if I my car had been fixed. No apology or offer anything for my inconvenience. At this time I had made up my mind I didn’t want it anymore & I expressed that to the service manager. I picked my car up from the shop they gave me this song & dance that it was fixed and I shouldn’t have anymore issues. It was late almost dark so I got in my vehicle and was driving home & I noticed something on my windshield and just dismissed it & said they could have washed it. So I drove it to work the next morning it was dark once I left for work. . Once I got in my car that spot was bothering me so when I got home I touched it & I thought it was oil . So I looked over my vehicle I notice this black oil all over the grill, hood, wheels side window and more smaller spots on the windshield, so I showed it to my husband he said know that asphalt. I was totally upset. I called the dealership service department which was closed at 7:00 pm I left a message. I took my vehicle back to the dealerships, the person which test drove the vehicle after the repair drove it through an area when they were paving or repairing a road. My vehicle was detailed I was stuck at the dealership all day.from around 9:00-4:30. (Long story) I had my vehicle back from being in the shop for 3 week, left side lifters replaced & detailed from the asphalt for maybe two weeks. Sunday morning I was on my way to work, the same issue I had the first time was happening again but WORSE this time. I was so afraid of driving my car so I took the vehicle back to the dealership & of course he had amnesia & acted like he didn’t remember me. I was furious, The service manager asked me what was the problem, I told him to drive the vehicle while he was driving through the parking lot and I heard the noise all the way inside the bay where I was standing when he pulled the vehicle into the bay he said that it was bad the noise & the jerking. I Left the vehicle & I received a call about a week later this time it was right side lifters. The vehicle was in the shop for 2 weeks. I told them I no longer wanted the vehicle. The only thing the service manager offered was an apology with an extended warranty if I decided to keep the vehicle or if know longer wanted the vehicle to give money back for at least 1 month payment since my vehicle was in the shop for a month for total time for all the repairs. GMC NEVER CALLED I DECIDED NOT TO KEEP IT AND I’VE CALLED numerous times ABOUT THE 1 MONTH PAYMENT. I still haven’t received, which I’m not surprised. You know if GMC doesn’t contact and of course the service manager will not, he sit there with a straight face and tell you anything. The only thing I did receive was a loner car. PLEASE RUN , DO NOT PURCHASE A YUKON DENALI
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2021 Yukon XL
Don’t buy with extra rear media system. Junk save the extra money and purchase iPads. Setup system for these Yukon XL horrible, everyday you have to sync it. These are just screens, doesn’t work with Apple iPhones. For the price you pay should be working right. Stay sync up to headphones that are GMC. Don’t work. Save the money buy a Cadillac Escalade.
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Amazing
3.0 Duramax Diesel gets great gas mileage