Used 2021 Genesis GV80 3.5T 4dr SUV AWD (3.5L 6cyl Turbo 8A) Consumer Reviews
Used GV80 for sale
Couldn't be happier — one of the best in its class
New Genesis Fan, Austin, TX, 12/28/2021
Genesis GV80 3.5T 4dr SUV AWD (3.5L 6cyl Turbo 8A)
46 of 47 people found this review helpful
I've read all the reviews as of this date (over 18) and wanted to provide mine. I've worked in the automotive industry now for almost 20 years and have worked for numerous manufacturers (at least 6 different ones). I've personally tested and evaluated many cars during this time. With that said, I can say that without a doubt this is easily one of the best vehicles in its class. First, the design is outstanding and is a home run in my opinion. I love how luxurious and unique the GV80 looks. My friends jokingly and affectionately refer to the GV80 as a Korean Bentley, which isn't far from the truth considering the former Bentley Bentayga SUV designer designed this vehicle. The inside also blew me away — the simplicity and beauty in its design and the material quality is far better than what I've seen in any of its competitors (real wood and leather on the dash). This vehicle actually feels special when I sit in it — something no other midsize SUV makes me feel. I've also never had a vehicle turn so many heads and I've had multiple people come up and ask what the vehicle is. Second, the performance and ride balance is phenomenal. It's not as quick as an X5 nor does it handle as well, but it's only a few ticks off the X5 (X5 = 5.4 seconds GV80 = 5.7 seconds according to Edmunds testing). But it still handles well and the tradeoff is a smooth and serene ride. Did I mention the looks and craftsmanship? (Not a fan of the X5 interior as it looks like a 3 series and every other BMW). Third, technology on the GV80 is phenomenal. I've read some of the other reviews about not liking the technology resulting in low ratings, but Genesis' Highway Driving Assist II system is consistently rated as one of the best — if not the best — on the market by virtually every car magazine and YouTuber. Having personally evaluated other systems from Lexus, Infiniti, Acura etc., I can attest to this. I can see how it might be disconcerting at first to some drivers since the GV80's system actually steers the vehicle. I can understand this as I personally don't like the car steering for me (except for the lane detection system which works great). I just keep the adaptive cruise control on and turn off the steering function. The rest of the technologies are great but could be a little easier to use. Fourth, safety on the Genesis is outstanding. This vehicle no doubt saved Tiger Wood's life (which is partly the reason why we purchased this vehicle). Besides getting the highest rating in IIHS tests, it was later revealed that at the point of impact with a tree, the GV80 was going 75mph with the accelerator fully depressed. And it rolled multiple times. Considering the fact that many people get serious injuries at 40mph and under, this is quite an achievement. Fifth, reliability and warranty. I've read some of the reviews concerning reliability, and waited till we owned our GV80 for a bit (we now have almost 9,000 miles). During this time, we only had one minor glitch with the infotainment system, and nothing else. It's also received a "great" rating in the JD Power IQS survey. Considering this is a brand new car in its first year of production, that's pretty good (this is also not to discount any of the problems other people have had, just stating what JD Power is seeing). For context, both of my Acuras had a good deal of problems (including the oil consumption issue on the 3.7 liter, weld issues, torque converter, steering rack, etc.). That Acura was essentially a lemon. Currently, if you look at the X5 (which has been out for a while), it has the following recalls: Recalls performed on this vehicle • Rearview camera image may malfunction • Right front brake disc may loosen • Loose steering column shaft • NEW! Front axle/right control arm not welded properly • Extra bolt incorrectly attached to starter motor So every car has the potential for problems. Considering the 10yr powertrain warranty, I at least feel a bit better with the GV80. Improvements? Dealer network leaves a lot to be desired. The Hyundai staff are not well-trained on the vehicle yet and getting an appointment can take a while. Genesis customer service also needs better training. That being said, having them pick up the vehicle to service it is a HUGE time saver for us and is much better than having to take in our vehicle like we did with every other car we've owned (Audi, Ford, Honda, etc.) While the GV80 gets rave reviews on the smoothness of the ride and has the adaptive suspension on the V6 models, there's still room for improvement. I believe that Genesis needs to go with a dual damper design for an even smoother ride. And while the body is obviously very stout based on crash tests etc., I think it could still use some stiffening to have the "made from solid granite" feel. I think the first few gear ratios of the transmission should be lowered a bit. That would make it as quick (if not quicker) than the X5 without a huge penalty on fuel economy, which is another area of improvement. While the GV80 gets pretty decent gas mileage for its size and power output, I think that's the one area that could be improved. That being said, I do love how much power the GV80 puts out (absolutely destroys an RX350 AWD in acceleration without much difference in gas mileage). Finally, while the technologies are excellent in this vehicle, I think the user interface could be easier to use and should be rethought. I don't use the dial anymore and just use the touchscreen, but even some of the menu functions are not intuitive at first (it's easy after you get used to the interface). That being said, as the title says, couldn't be happier with our purchase. I honestly drive by other midsize SUV drivers and think to myself they have no idea what they're missing. This is the first vehicle that's ever made me feel that way and I think is what makes this vehicle stand out.
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Wineing noise, the car not me!!
Dan, Fort Lauderdale, FL, 06/14/2022
Genesis GV80 3.5T 4dr SUV AWD (3.5L 6cyl Turbo 8A)
28 of 30 people found this review helpful
There is a wineing noise which sounds like a wheel bearing that the dealer says is "normal". There is nothing normal about it. Great car except when you need gas! The gas door won't open!!. Parts have to come from Korea so be prepared to wait for everything. Hope it isn't important like having to put gas in it. Dealer service is limited on these high end cars and forget about the consierge service, non existant when you really need it. Be prepared to take it in yourself, and even if they are able to provide you with a loaner, it won't be what you would expect. A lot of hype with little to show for it.
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Beautiful, luxurious ride!
Laura B, Chandler, AZ, 09/17/2021
Genesis GV80 3.5T 4dr SUV AWD (3.5L 6cyl Turbo 8A)
8 of 8 people found this review helpful
You will be in awe when you first sit in this car. The beauty, style and all the amazing features this car has to offer will suck you right in. The drive is so smooth and quiet. I’m in love with my GV 80!
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Smooth ride, wonderful cabin, neck turning looks
GV80, magnificent, Salem, MA, 07/21/2021
Genesis GV80 3.5T 4dr SUV AWD (3.5L 6cyl Turbo 8A)
11 of 12 people found this review helpful
I cant be any more satisfied with purchase. I got the v6 drivetrain with AWDfor my wife. Ride quality is gloriously magnificent, does not lose to any other luxury brands in this category, feels as if I am riding through clouds instead of hard asphalt road. Inside cabin is simple and yet refined and elegant - I much prefer this over some other makers' cluttered panels. Lastly, I notice many people doing double takes of this car. I am mightily pleased with the design - those on the design team (interior as well as exterior), along with the chassis and drivetrain team definitely nailed this one. I am also looking to purchase gv70 for myself as I prefer smaller vehicle when it comes out.
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Pretty and sleek but overrated
AWG1971, Gonzales, LA, 06/27/2021
Genesis GV80 3.5T 4dr SUV AWD (3.5L 6cyl Turbo 8A)
30 of 41 people found this review helpful
This may just be a regional issue, but both Genesis Dealerships I’ve been to were awful. Very unprofessional as a whole. Their customer support is the worst aspect of the GV80. If you have issues, better hope you have an above average general manager at the facility or else don’t bother getting a Genesis. The infotainment is ridiculously complicated even for someone who has a decent technology grasp. The entire menu is more like the old school outline English papers where you have categories with bullet points, etc. Very hard to remember where each subcategory falls. The GV80 is a gas guzzler, that’s all there is to it and it requires premium gas. Probably not the best time to be purchasing such a vehicle with the fuel prices as they are. I’m not crazy about the crystal rotating gear changer. If you have arthritic hands, look for another vehicle. While the GV80 is classy, and very much a luxury SUV, it lacks in several things. There is very little storage capacity in the cabin. The console is deep but narrow, making you have to rummage for what you put in there. The door storage is all but non existent. It will hold a man’s wallet or a hand sanitizer bottle and that’s about it. The room between the front and backseats is very much above average. My husband is 6ft and has zero complaints about leg room. My car has issues with the A/C turning off and my steering wheel heating up without being prompted. The backseat air vents had so much condensation on them, water was trucking down into the storage compartment below then onto the floor. The air vents for the front drive me insane. My windshield is forever fogging up b/c of where the vents are placed. And the touch screen is difficult to manage while driving. Learning the toggle is a whole other issue. All in all, pretty vehicle. Very luxurious, but I wouldn’t buy another one.