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Used 2022 Ford Mustang Mach-E Consumer Reviews

4.3 out of 5 stars
30 reviews

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Pros
Cons
5 out of 5 stars

Unbridled Fun!

socalh2oskier, 10/08/2022
updated 04/12/2023
2022 Ford Mustang Mach-E GT 4dr Hatchback AWD (electric DD)
66 of 66 people found this review helpful

We sold my wife's 2019 BMW X3 M40i in February 2022 and ordered a 2022 Mach-E GT Performance. We placed our Mach-E order February 8 and it just arrived (in October 2022). Although you would think the BMW is the more upscale car, and more fun to drive, the Mach-E trumps it in just about every area. Ours is the GT Performance Edition in Cyber Orange. It is a looker. It trounces our old BMW in the looks department. We have had many nice cars but none have garnered the attention we get in the Mach-E. Driving is--well--astonishment is the word that first comes to mind when you take off in this thing. The torque is amazing and you cannot help to get a big grin when you step on the pedal just a little--that wave of torque never gets old. And if you really tromp on it, it is downright scary who freakin fast this thing is. Surprisingly, the ride around town is quite smooth. Highway trips are likewise smooth, but the car could use a bit more sound dampening for highway speeds. The Ban & Oflufson stereo is kick-ass, good bass and sharp clear highs. And for such a heavy car, it handles quite well. One pedal driving is a hoot--we may drive this over 100,000 miles and never replace the brakes. We rarely use the brakes in this car. Charging is easy, and cheap. With our electric rates (we home charge) it would take about $9.00 to charge from near empty to 100 percent, which gives around 250-270 miles of range. During the winter, we get super low electric rates that will cut that cost in half. We have not used public charging and probably never will. We use the Mach-E for all of our local every-day driving so it is easy to keep it charged at home. For long trips, we take our Subaru Outback (another great car--especially for the money). The interior on the Mach-E is nice. Not luxurious, but not cheap. The seats are excellent. Touch materials are high quality. The big screen works well. It takes a bit of getting used to, and I would prefer to have a few physical knobs for things like the radio and A/C but overall the screen works much better than we expected. It is super fast and responsive, and very clear. The backup camera view is incredible. In summary, this is a really really good car for the money. Actually, it is a really good car even without considering cost. We have had Mercedes, BMW, Range Rover, Jaguar, Lexus--and a host of others. The Mach-E is a new favorite--that 600 plus lb-ft of torque off the line never gets old, the cabin is nicely done, the ride is surprisingly smooth and quiet, it handles quite well, and it had great looks--much better than a Tesla. My biggest gripe has to do with the buying experience. This is my first Ford since the 1970s (excluding Jaguar, which was owned by Ford when I purchased most of my Jags). Ordering on the Ford website was easy, as was tracking my order and tracking the car once it was built. But the dealer experience was the pits. First, the dealer tried to discourage us from taking delivery, saying we should wait until next year as this is one of the last 2022s--we strongly suspect this was so they could then sell the car for $10k-$20k over MSRP. Then, when we showed up to take delivery, they tried all sorts of tricks to pad their wallet. First, the added some worthless paint protection, even though I had it in writing from two of their representatives, including the new car director, that they would NOT add any extras to the car. They tried to tell me that they put it on all cars, it was already on this car, and they could not take it off. Perhaps this was another ploy to get us to walk away from taking the car. In any event, I told them I would walk and complain to Ford, and they took off the stupid paint protection charge. Then, when I asked what the taxes and registration fees were, asking for a breakdown, they hemmed and hawed and kept giving me a total number with no breakdown--so I had to go to the director--turns out that the shady character who wouldn't give me the numbers was charging double for taxes and registration--I guess they thought they could hide it in the numbers and back it out later? Who knows, but there was some sort of shenanigans going on. Then, when I told them I wanted to use the Ford Options program to purchase the car, they told me that I was crazy, that no one ever uses that, because it is no good, and said in fact they had never sold a car using Ford Options--because it was such a bad program. I'm sure Ford would love to hear that. In all, we were at the dealer for 5.5 hour to get the deal done, and this is for a car that I had ordered and there was no negotiation on the price. We should have been in and out in an hour or less. I have to say, the more upscale dealers generally give you a much better experience. So, enough venting about the shady dealer. The car has been amazing. We are very pleased with it and highly recommend it. The Mach-E is well worth the money. Our only caveat is that it probably would not be a very good only car, as the range is not great. But for a second car for local errands, with drives up to about 75-100 miles one-way, it is terrific! UPDATED 4/12/2023. We still absolutely love the Mach-E. No problems to date. Home charging is easy and inexpensive. Where we live (in Arizona), a full charge during winter months (when electricity is cheaper) is less than three dollars---during the summer, a full charge is less than ten dollars. We always charge at home so cannot opine regarding third party charging. If we will be driving more than 100 miles one-way, we take our Subaru. Range is about as predicted. But we were a bit surprised at how much range is cut for trips with lots of freeway driving. For us, this car works out great as we use it for almost all of our local errand-running and charge only at home. But real-life range for freeway driving is likely just north of 200 miles, which would make me nervous if this was my only car.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

Great first attempt at building a mainstream BEV

Van, 06/20/2022
2022 Ford Mustang Mach-E Premium 4dr Hatchback AWD (electric DD)
78 of 80 people found this review helpful

Mine is the Premium AWD with the extended range battery. It was a 2021 when I ordered it, but it ended up being a 2022 when it was delivered. Ford honored my original order price along with any rebates and financing deals they had at the time. This included the 2021 CA Clean Air Vehicle rebate! It’s a great car with great overall build quality and features. Most of the reviews hit all of the high points, so I will list the low points that I have experienced since I took delivery of the car. I also own a Tesla Model 3 so I will compare the features against that. 1. Phone as a Key works 50% of the time when you walk up to the car and push the button to unlock. I sometimes have to kill the phone app, start it again and hold the unlock button in the app to access the vehicle. I now give up when it doesn’t unlock after the first push and use the door keypad to get in. Tesla’s Phone Key is much better and works 100% of the time. 2. Walk away lock works great and it sends you a push notification when it locks so you can be sure that it does. The phone app won’t give you a status of the lock state of the car like the Tesla app. One annoying thing I wish Ford would implement in a future update is the ability to keep the car unlocked at a location. I keep my windows open in my garage sometimes and when I go to grab something out of the car through the windows, the alarm will sound and it takes forever to turn it off with the phone app. I know I can turn off motion on the alarm, but I swear it keeps turning itself back on (which is what I’ve noticed with a few settings I’ve set). Tesla has this feature where you can set it to not auto-lock when you’re at a home location. 3. Charge settings can only be set once you plug it into the charger and set up a charge location…at least in my experience. This is annoying since I have to plug the car in before I can change the charge limit (like from 60% to 90 or 100%). Although I do like that you can fine tune the charge window for peak/off-peak charging. The Tesla lets you do this at anytime in the app, but you can only set a time to charge or a time to finish by. 4. The fixed-glass panoramic roof is nice, but could be tinted darker or have a thicker UV coating on it? It heats up the cabin quite a bit compared to the tesla’s glass roof. 5. The connected navigation is not as good as Ford’s Sync 3 version and nowhere near as good as the Tesla’s proprietary/google version.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Unbridled fun

Bobaganush, 07/11/2022
updated 01/16/2024
2022 Ford Mustang Mach-E GT 4dr Hatchback AWD (electric DD)
54 of 55 people found this review helpful

Impressed by fit and finish. Ford has jumped the shark with this product. This car is the future. Comfortable seats front and rear. Excellent visibility. GT version has less cargo space in hatch due to larger battery, a trade that I am more than happy to make. Substantial learning curve for electronics, however customization is extensive. Ford app works well with my i-phone. Purchased home charge port running on a 60 amp breaker it pulls 48amps, recharging from 20% takes about 8-10 hrs. Last 10% takes the longest. Car is very quick with typical instant electric torque. Handling is impressive considering the weight. I own a Porsche 911 and an Audi Q5 and this car is FUN to drive. Eerily quiet around town, some wind noise on the highway. Blue cruise work so well I find myself bored on the highway with not much to do except look forward. Sound system is the best of any car I have owned. Hardly any maintenance to be done, tire rotation, cabin filter, and just a bunch of things to check but nothing to replace. One pedal driving is a must for regenerative braking. It works well and is fun learning how to anticipate stopping making the most of net positive electron flows. Now for the rants. Not much utility considering they call it an sUv. Cargo area is small, no trailer hitch option and no roof rails for carring. Glass roof is huge but no sun shade and doesn't open. When in one pedal driving mode shifting from forward to reverse causes the car to roll freely which is unexpected considering that when one pedal driving is engaged if you remove your foot from the accelerator the car stops, Only did one 190 mile trip so far, Highway driving at 75mph decreases range from a stated 270 miles to about 220-230 miles at 75 degrees with a light load. Stopped at a 50KW DC fast charger and picked up 70 miles in about 13 minutes. Car is a great commuter/local driving vehicle however long distances in cold weather requires patience and extra time for charging which most people don't have. I am a happy customer. No issues so far with 2,000miles in. High quality tires came with it, and a variety of adapters and charging cords. Don't like not having a traditional printed owners manual. Operating costs are extremely low, costing me approximately $16/charge at home with no significant maintenance. Brakes should last indefinetly considering most stopping can be done with regen one pedal driving. I am a satisfied happy customer so far. Great job Ford! 7,000 miles all is well. No repair issues. Range in the winter is diminished. Not a problem for local driving but we routinely do a 190mile highway trip. 80 mph with the heat on doesn’t give me the range I need. Slowing down to 70-75 mph and relying on seat heaters is required. Highway charging infrastructure is still problematic. Never know if charger is available or working. Not Fords fault but still unsettling. All EV suffer from the same charging issues except for Tesla. They heavily invested in their charging network. 14,00miles and 14 months later still feel the same about the vehicle. Rear cargo area shade is worthless. Flaps annoyingly when windows are open and it is in place. WiFi updates are convenient. 22k updates Battery has lost 22 miles of range. High voltage controller had to be replaced twice. That’s the bad news. Good news I still agree with all previous statements

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

Fun car to drive - be prepared for an EV

Mark, 02/15/2022
updated 08/16/2023
2022 Ford Mustang Mach-E GT 4dr Hatchback AWD (electric DD)
66 of 69 people found this review helpful

I have the GT with extended range and AWD. The car has excellent acceleration, especially from a start or passing. Very good handling for what is really a crossover. Large interior, also common to ev’s. I guess they stole the idea of a large touch screen from Tesla and while I’d prefer more dedicated knobs and buttons (especially for heat), you get used to where things are, just draws too much attention. Plenty of room in the back and a nice extra storage up front (aka “Frunk”) Negatives are that it’s not an SUV as advertised, no tow bar nor roof rack capabilities. New England winters drop range to about 180 + reserve (haven’t pushed it below 20 miles of range yet) so you really have to plan your travels if this is your only car. The good bit there is that Ford has a good estimating algorithm so you can at least count on the range displayed.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

A mustang at long last

Momo, 09/23/2022
2022 Ford Mustang Mach-E GT 4dr Hatchback AWD (electric DD)
11 of 11 people found this review helpful

I have wanted a Mustang since I saw “Goldfinger“. Based on reviews we bought the Mach E when we unexpectedly needed a new car and decided to go electric. We love this car! We have the GT in bright blue and people stop us to ask us about the car. The pick up is incredible and really helpful merging onto the highway. The screen is easy to read and use. There are so many cool things, like the frunk with the drain so you can use it as an ice chest, the “puddle light” with the Mustang logo which appears on the ground when you open the door at night and the overall styling. My one complaint is the circular shift. It takes a while getting used to. But overall this is the best car we have ever bought!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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