Headrests From Hell - 2009 Ford Flex Limited Long-Term Road Test

2009 Ford Flex Limited: Headrests From Hell

December 19, 2008

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I cannot drive this car.

It pains me to say this, because in most ways the Flex is a home run. Its interior materials are what Lincoln's should be. Real adults can lounge comfortably in the third row. The second-row seats are veritable thrones. It performs well. It looks cool. Et cetera.


But I cannot drive this car.

Why? Primarily because of the absolutely demonic angle of the front headrests. In the Flex, 'headrest' is an oxymoron. 'Headpunch' is more like it -- these things force your head forward at a ridiculously stern angle, and no, they're not adjustable. It's not just the Flex, either; a number of current Ford products share this flaw. Did anyone actually try this headrest design out before it went into production?

There's also the matter of the steering wheel, which doesn't telescope. Even with the adjustable pedals all the way forward, I can't get my lanky 6'1' frame close enough. My elbows are locked during normal driving, and I have to lean forward in my seat to crank the wheel when turning through an intersection. Hey Ford! Great car! Telescoping steering wheel please!

I like the Flex. I'd like it a lot more if I could drive it.

Josh Sadlier, Associate Editor, Edmunds.com @ 12,678 miles

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