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Used 2013 Ford Fiesta Consumer Reviews

2.5 out of 5 stars
64 reviews
2...

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3 out of 5 stars

STAY AWAY FROM THIS CAR! WALK AWAY!

Rebekah, 09/06/2016
2013 Ford Fiesta SE 4dr Hatchback (1.6L 4cyl 5M)
14 of 14 people found this review helpful

DO NOT BUY THIS CAR! Ugh. My husband and I were basically bullied into buying this car. The sales guy kept telling us that they had all these fiestas that needed to go, this should have been the first sign to walk away. But no. We bought the car 6 months ago and I absolutely HATE IT. My husband doesn't mind it but that's because he doesn't drive it. The ONLY nice thing about this car is the fuel economy. Right now I'm averaging about 37-38 mpg. However, since DAY ONE the car has been doing this weird jitter/shake any time I try and accelerate out of a light. It really struggles to get out of 1st gear. After having the car for a week I took it back to the dealership to get it looked at for this reason. The mechanic gave it back to me and said everything was fine. I know nothing about cars so I shrugged my shoulders and left. I was back within a week to have it looked at AGAIN for the same issue. This time the mechanic told me that there were THIRTEEN (13) OPEN RECALLS with the vehicle. Like WTF??? So I left it with them for a day, came back and they told me the same thing. Everything was fine. Nope. 5 months later my car STILL shakes. And to make things worse, my car battery died TWICE this morning. The dealership told us that we had a brand new battery in the car when we bought it, so whyyyyy did it die on me...TWICE??? And to add to it, my car is now telling me that it has a TRANSMISSION MALFUNCTION. My car is not safe AT ALL to drive but I don't have a choice. I still have to get to school and work and how am I going to do that without a car?? So frustrated. I want my money back.

Safety
2 out of 5 stars
Performance
5 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

Defective Car

Sandra Cisneros, 04/26/2016
2013 Ford Fiesta SE 4dr Sedan (1.6L 4cyl 5M)
28 of 30 people found this review helpful

I would not recommend this car to anybody. I bought a ford fiesta 2013 two years ago and since then it has been at the dealership for the transmission clutch. This is the 3rd time the clutch will be replaced. It hesitates and shutters. Overall, I feel like I threw my money down the drain, I bought extended warranty but what if I didn't buy the warranty? I would be paying some dollars to fix it. I don't understand why Is Ford isn't doing nothing to fix this issue. Us consumers are losing money.

Safety
1 out of 5 stars
Technology
5 out of 5 stars
Performance
1 out of 5 stars
Interior
2 out of 5 stars
Comfort
1 out of 5 stars
Reliability
5 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Ford Fiesta with UNSAFE transmission problems

Ernest, 01/24/2016
updated 01/26/2017
2013 Ford Fiesta SE 4dr Sedan (1.6L 4cyl 5M)
10 of 10 people found this review helpful

These cars seem to have transmission problems that haunt the car and the dealers do not have a solution. Our fiesta has had this problem for 2 years. I will also shut off on the road leaving you unsafely trapped in traffic. The dealer still can't fix it. All the recalls have been done. Its on it's third engine computer (PCM), and its been in the dealers garage for months on end! Even now its been there for 2 weeks since it just is too unsafe to drive on the freeway. We have had problems from everything from doors closing, to the entertainment system mic breaking. I have a 91 Toyota pickup that has been more reliable than this car. UPDATE: transmission quit, dealer did ANOTHER rebuild on it. Now its messing up again, gotta keep taking it in until the warranty runs out. I'm so done with Ford automobiles!!

Safety
1 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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3.25 out of 5 stars

Terrible Auto-Transmission

chevrolet4ever, 07/30/2014
2013 Ford Fiesta Titanium 4dr Hatchback (1.6L 4cyl 5M)
9 of 9 people found this review helpful

We have the 2013 ford Fiesta Hatchback titanium, and its a nice looking car... so there are a few problems with this car, at 12000km, the transmission started shuttering, felt like when you shift a manual car too early, now we took it to ford and they did there little quick fix, and it stopped shuttering for a good week, then it was back with a vengance, it got so bad that when you accelerated you might have 0-60 in 9 seconds, or 0-60 in 20 seconds, depending on the cars "mood", so we took it in and with less then 30'000 km(18641mi) on it, replaced transmission, clutchplate and clutch, and the shuttering is starting again, a week later. also, Im 5'11" and i hit my head on the roof.

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1 out of 5 stars

Don't buy this car.

Steve Haering, 10/18/2015
2013 Ford Fiesta SE 4dr Sedan (1.6L 4cyl 5M)
12 of 13 people found this review helpful

Acceleration - dismal at best, I wouldn't want to be in front of a semi-truck when the light turns green. Bluetooth - in theory it's fine. But to turn it on, you have to use the voice activation and say "Bluetooth audio" whenever you start the car. It gets old after 50,000 miles. Braking - Substandard. I feel like I'm driving a Mustang. Good luck braking on anything but dry pavement Cargo / Storage - Good enough to put someone in the trunk. The back seat could use space. Climate control - The spray seems a bit uneven in places Comfort - Only one arm rest and no center console. Awesome Dealership Support - Yeah, that's funny. Every time I take it in for transmission grinding "Oh, we'll recalibrate it. Wait three days". Electronics - Somehow they have a crappy Microsoft radio that only supports USB connections via an Apple device. Explain that one. Entertainnment - what entertainment? Performance - see above. Fuel Economy - It gets a great 40mpg when you're cruising on flat land at 55mph. Headlights - dismal, can't see anything. The brights are like my Camaro's regular beams. Navigation - None Noise and Vibration - the tranny is constantly shuddering. Makes me feel really good about driving it, let me tell you. Purchase cost - I could have bought a bottom of the line Camaro for three thousand more. Reliability - little to none due to the Tranny issue. Resale value - abysmal. Okay. Anyway. Let me actually go into detail a little bit. This car is fine, until you hit the transmission issues. It shudders, it clicks, it whines, and it makes you feel like you aren't actually going to shift, instead it's going to stall out. It's an AUTOMATIC and it feels like it's going to stall. Awesome, right? I've had it into the dealership five times for the same issue, they keep recalibrating the transmission, and absolutely nothing happens. Someone explain that one to me. Trying to get rid of this car is like trying to get rid of herpies - it's impossible. Probably because everyone knows that it's a horrible car.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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