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Used 2017 Ford Explorer Consumer Reviews

4.1 out of 5 stars
109 reviews

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1 out of 5 stars

A poor effort in this class, avoid....

Rob S, 05/28/2017
2017 Ford Explorer Platinum 4dr SUV AWD (3.5L 6cyl Turbo 6A)
25 of 50 people found this review helpful

I leased this car based on a significant discount Ford offered to move from another brand. I cannot wait for the lease to expire as the car finds new ways to disappoint on a regular basis. After 13,500 miles of driving I have dealt with the quirks of a SUV that really isn't. Today, I went to rent a carpet cleaner I have rented in the past and was able to put in the back of my previous mid-sized SUV. Would not fit in this one, the 3rd seat takes up a lot of floor space. So, I called U-Haul. They don't rent to people with a Ford Explorer. The Eco-boost/trailer package isn't all that useful since I cannot rent or use a trailer now from a rental. The transmission has a mind of it's own. It slips in to S1 from time to time on it's own, which acts like a brake so I am used to this quirk as it has happened 4 or 5 times when accelerating from a traffic light or stop sign. I average around 21.7 MPG so I don't drive this hard at all. The electronics have now reset itself 4 times... so everything says it's resetting itself, all the settings are lost then about an hour later everything comes back online. The car also has a really unique feature I have experienced 3 times now. Making a turn in to a busy road, the Eco-boost will bog down, so after the turn has been completed and I need the vehicle to accelerate up to the speed of traffic, the car just kind of sputters and from what I have read this is an issue of the Eco-Boost having moisture or something. Regardless, I don't trust this thing and often wait out traffic knowing that if I turn it may bog down and result in an accident or worse. As to the vehicle... the premium seats really are not that great, I am over 6'2" and these are decent seats for someone who is maybe 5'5". The fancy massage seating loses it's usefulness when I would really have another 2 -3 inches of seat length... so Ford must have a bunch of short people designing their seats as this seems to be a common compliant. The car should have an 8 or 9 speed instead of a 6 speed. The previous SUV had one that came out in 2013 and yet Ford still lags behind. Trying to find the heat/blower settings can take up to 2-5 minutes as I don't like to take my eyes off the road to figure something out that we all took for granted in cars before all this technology. Yes, the car looks a bit like the Land Rover however it's just not a very good offering and Ford should be embarrassed for putting this product out. I am counting down the months until my lease is up and I am already looking at the MDX and offerings from GM. One final note, Ford must know it's a loser as I have been contact ZERO times about my owner experience. The dealership have been great people and I wish they sold another brand as this is the last Ford. I have a family member that drives a new Lincoln every two years and I have already told them no more Ford. The car is a mediocre effort for a mid $40K vehicle... unfortunately it stickers at $55K and it's way out of it's class for that amount.

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
2 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Crappy suv

Laura Pritchett, 07/10/2019
2017 Ford Explorer 4dr SUV (3.5L 6cyl 6A)
3 of 5 people found this review helpful

I have always owned a Ford, but I can say I am very upset and disappointed with my 2017 explorer , which I bought brand new. A month after I bought it the whole electrical system went out. Now 2 years later I am sitting at a gas station waiting on another tow truck because my car is completely dead. No power at all. Windows won't roll up and it's fixing to rain. Never again will I buy a ford.

Safety
1 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

The Midsized SUV by Ford/best on gas

Amber Myers, 05/11/2019
2017 Ford Explorer XLT 4dr SUV AWD (3.5L 6cyl 6A)
2 of 3 people found this review helpful

In NYC with Gas right now at $2.99 per gallon, I can get a full tank of gas for $45, and I won't don't have to fill it back for 3 days. and I drive 50 miles to and from work every day.

Safety
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Cheap materials, tons of blind spots

Joseph Clidsdale, 08/17/2019
2017 Ford Explorer XLT 4dr SUV (3.5L 6cyl 6A)
3 of 7 people found this review helpful

This thing is built cheap. Inside, it feels like you’re in a large cockpit with no view of the outside. Blind spots everywhere. And it rides low. This is a hatchback car, not an SUV. No where near the build of a Jeep or Durango. The AWD works pretty well though. My main complaint is that it sits low like a car and then has a ton of blind spots. The previous 2002-2010 model was a real suv and didn’t have all these problems.

Safety
1 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
1 out of 5 stars
Comfort
2 out of 5 stars
Reliability
2 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Great SUV!

Ruben, 07/28/2017
updated 02/05/2018
2017 Ford Explorer Sport 4dr SUV AWD (3.5L 6cyl Turbo 6A)
2 of 4 people found this review helpful

We just welcomed an addition to our family (wife and I had our first kid) so I traded my 2015 Mustang GT premium with performance package for a 2017 Explorer Sport and don't regret it at all. The passing power is amazing, all the standard features are also great and of course the room is more than enough for us. The navigation on the Explorer is flawless as are the other features. I would have thought I'd miss my Mustang but I guess I don't because I got the one with the twin turbo engine. Of course the Mustang had more power and is way cooler but if you're like me and have to switch to an SUV from a sports car, get the Explorer Sport and you will not be disappointed.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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