Used 2011 Ford Explorer Consumer Reviews
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OK so far
My 2011 Limited has 10,000 miles on it. So far, so good mechanically......kind of scared though looking at some other problems with overheating. Yes, the My Touch/Sync issue hit me too....had it back to dealer 3x times, supposedly fixed it but after getting it home, they wiped off by Nav and all phone functions...have no idea how the dealer released it, but the system is so sophisicated the dealers really do not know what to do about it unless Ford sends them software update. Finally, seems like last update in October, 2011 has worked. Rear hatch misaligned slightly at factory, not sure how that passed QC. Love the ride and tows a 3600 lb trailer fine.
Awesome
Just got my Explorer XLT(almost loaded) 3 days ago. Anyone who posts anything negative about this vehicle must not own one yet. It has features in it you cant touch in luxury trucks for under 50k. Trust me, my other half has a BMW and we do not even want to drive that anymore. So far the only issue i do have is with the phone/SYNC. It keeps pulling up my text msgs as new and beeps for them as they are new msgs. Other then that everything else is crazy in it. Safety features galore and it feels like it is a 50k plus truck.
- Limited 4dr SUVMSRP: $8,80020 mi away
- Limited 4dr SUVMSRP: $11,49548 mi away
- Limited 4dr SUVMSRP: $7,99549 mi away
Very Disappointed
I purchased my 2011 Ford Explorer this past summer and I love the look of it but as far as issues that's all I seem to have with it. Since day 1 I've had wind noise in my windshield and it may been on one side one day and on the other the next. I've had it in to 2 different Ford dealers which total 5 times plus I went into another dealer and they had no idea what's causing it as well. I've had everything possible changed including the entire windshield and it's still making noise but not constantly. Now it's back in the Ford shop for the windshield noise, my transmission also is not shifting correctly, a noise in my speedometer, and my MFT Navigation screen went blank the other day.
Wait
As background, I have owned 5 ford explorers and loved 4 of them. My 2011 is pathetic. The problem is not with the car but with my touch. It simply does not work. It crashes all the time. Ford is withholding information about the problem and there is no real hope of a solution until late in 2012 when Microsoft does a complete rewrite of the system for ford. Do not even think about buying any ford with this system until this is proven to be fixes.
What it could be
The all new 2011 Ford Explorer could be Ford's best vehicle yet. It drives so well like floating on air with decent pep for a little larger than midsized SUV. The interior is upgraded with luxuries usually found in luxury brands. I absolutely love this vehicle BUT, its been in the shop twice already and it would be 3 times if I could have made the time to take it in. The MySync system and the cooling fan so far. Only 1500 miles and things keep breaking. I had my previous car for 3 years without an issue. It has been extremely frustrating. I love what it could be - if it was only realiable.