2024 Ford Escape Consumer Reviews
Pricing
Active (Editors' Pick) - $30,840 MSRP
Edmunds suggests you pay
$24,703Prices based on sales in OK thru 9/8/25
Final assembly in USA
We have a limited number of reviews for the 2024 Escape, so we've included reviews for other years of the Escape since its last redesign.
Beware of battery issues!!
Terry Chaput , 06/28/2024
2023 Ford Escape Platinum 4dr SUV (2.5L 4cyl gas/electric hybrid EVT)
5 of 5 people found this review helpful
We purchased a new 2023 Ford Escape Hybrid in August 2023. This is a fun vehicle to drive and it gets good fuel economy, especially on short stop and go trios. However, beware of the issues with the battery. My wife drives the vehicle primarily in town and we don't put a lot of miles on it. We have had issues with the dome lights coming on when you open the doors periodically. My wife leaves the house early in the mornings to go workout and many times the dome lights won't come on when she goes in the garage and gets into the vehicle. We have had it in the dealership several times, and they tell me nothing is wrong with the vehicle. They say that this is caused because we don't put enough miles on the vehicle each day. However, even after having the battery charged at the dealership, and a 1500 Mile trip, each time the battery drains enough in a little over a day that the dome lights don't come on when you get into the vehicle. The dealership's only solution for us was for us to purchase a battery charger and plug the car in every night. However, you shouldn't have to plug a new car in every night to keep the battery charged! Other than this issue...it has been a good vehicle so far.
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Ford quality has decreased significantly
Neecee, 09/10/2023
updated 01/05/2024
2023 Ford Escape Platinum 4dr SUV (2.5L 4cyl gas/electric hybrid EVT)
35 of 46 people found this review helpful
Purchased a 2023 Escape Plug-in Hybrid in June and it’s been at the dealership for service more than it has been in my possession. There are rattling noises in the cabin, the FordPass App is not reliable (not accurate and extremely buggy) and the car feels like it was poorly manufactured. I am extremely disappointed in Ford. I owned a Ford vehicle since 2011 and it was a great vehicle until the interior water pump started leaking which caused me to purchase this 2023 Escape PHEV. This new vehicle is too new to have so many problems even if they are ‘only’ technical. I am looking into the Lemon Law and will be purchasing a different make of vehicle. Ford has lost a long time customer.
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2024 Ford Escape for sale near you
Showing 3 of 163 listings
- Plug-In Hybrid 4dr SUVMSRP: $48,81585 mi away
- ST-Line 4dr SUVMSRP: $21,9988 mi away
- ST-Line 4dr SUVMSRP: $21,71220 mi away
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One of the most balanced vehicles on the market
MA-gamb2025, 07/13/2025
2024 Ford Escape Plug-In Hybrid 4dr SUV (2.5L 4cyl gas/electric plug-in hybrid EVT)
4 of 4 people found this review helpful
It’s been about a year since I purchased a new, fully loaded Ford Escape PHEV. I’m very pleased with the vehicle so far. I think Ford has done a phenomenal job designing the Escape PHEV, and I’m astounded it gets so little mention. This is hands-down one of the most efficient and well-balanced vehicles available today. The car has an 11.1-gallon tank and a 14.4 kWh battery that allows approximately 37 miles of electric only driving. While that may not seem like much, if you are a typical commuter/suburbanite, you can easily achieve 90% of your daily driving using only battery power. Furthermore, Ford has achieved something that few PHEVs manage. It is the only PHEV that has better ICE mileage than its hybrid version. With 40 mpg overall, this means that an Escape should travel about (11.1 x 40 ) + 37 electric miles, for a grand total of 481 miles on a full tank and charge. In my experience, this is absolutely accurate and about what I achieve, even with road trips that involve freeway driving (in which hybrid drivetrains typically provide less benefit). Only a handful of vehicles with an ICE engine that are available in the US have better gas mileage than the Escape PHEV. Consider its competition in the admittedly odd PHEV market. The Toyota Rav4 PHEV without a doubt provides vastly superior straight-line performance, but expect to pay a premium: the out-the-door price of Rav4 PHEV and comparably equipped Escape PHEV will be about $10,000 USD higher. Because of the wide availability of both factory and dealer discounts, the Escape PHEV will generally also be cheaper than the Hyundai Tucson (its most direct competition), even in spite of the fact the Escape is no longer eligible for federal subsidies. Meanwhile, its interior space is comparable or better than its competitors, and its cargo space is best in class. The car transitions very smoothly back and forth between the ICE and electric motor. Its eCVT is very similar to the transmission used by Toyota. Handling is fairly good, not quite as nimble but also nowhere as firm as my previous Ford Focus. With respect to on-the-fly battery management, the car can be set in auto mode, “EV now” (focus on gas savings), or “EV later” (focus on saving battery). In my experience, auto mode is extremely efficient already, with a strong bias towards using the battery. I almost never use “EV now” mode. Along an entirely different settings scale, the car also has eco mode (which I rarely use as normal mode is plenty efficient), slippery mode (for poor weather conditions), and a sport mode. The sport mode substantially alters the feel of the car. The programmatic gearing of the CVT becomes far more aggressive; the car will actually feel like a 200 hp vehicle. I opted for the premium package. I’m not bothered by the fact that the heads-up display is a pop-up rather than projection system, though admittedly this is one feature that I don’t rely on much. I absolutely love the 360-overhead view. This is modern tech that feels like voodoo magic compared to the 12-year-old car I replaced. I also think the premium B&O sound system sounds fantastic. While I would generally agree that the interior has some cheap elements, it’s a very comfortable and functional cabin. Ford’s heated seats and heated steering wheel (both standard for the PHEV) work extremely well. They heat up very quickly and strongly. I often find the lowest heat setting to be adequate. The large 13.2 touchscreen is also standard. While I would prefer physical buttons (particularly for climate controls), the touchscreen in the Escape is well done. It’s very responsive and the various animations are smooth and surprisingly good looking. I haven’t had the car long enough to comment on long-term reliability. I have had a few minor glitches with the windows. As noted, I wish there were more physical buttons. And I wish it were a wagon instead of an SUV/CUV. Why would you not get a Ford Escape PHEV? For one, if you absolutely need AWD. I personally believe that AWD is a bit oversold in the US. I have lived a good portion of my life in very snowy parts of the country and never had an AWD vehicle (until recently). But the Escape’s battery, like all EVs, also suffers when temperatures dip. Expect EV range to drop anywhere from 20% to 40% as the temperature plunge—it’s difficult to say as the battery mileage estimator in the Escape is notoriously conservative. This is an issue, obviously, that all PHEVs and EVs must contend with. Given the lack of AWD and cold-weather battery issues, I can understand if you opt for something else if you live, ie, in Canada. If you are positive you need a third row, then you may have to move up a half-segment to look at the Outlander PHEV or Sorento PHEV. If the Escape PHEV is simply not efficient for you, then you can look at the Kia Niro PHEV. Again because of availability and effective pricing, I suspect the purchase price of the Niro will at best be about the same as the Escape even though it is a half-segment below the Escape. I’d highly recommend a level 2 charger if you can manage and afford it. Owning and driving a PHEV is an interesting experience. There are many ways and choices for how you manage your energy while you drive. The only wrong way to drive a PHEV is to not charge it at all. A level 2 charger will make life more convenient and easier to maximize the utility of the car. Overall, this car is a fabulous package that balances utility, efficiency, price, and performance. I would highly recommend it, especially as rumors abound each year that Ford will cancel it. When shopping for the car, make sure you check prices at all the dealers in a wide range around you. You are almost certain to find very good deals that will at a minimum help negotiate down your final price. On another note while the Escape PHEV user score is somewhat middling (3.5) here on Edmunds, note that this is in part due to the confusing way Edmunds has reviewers categorize their ratings. There are quite a few favorable PHEV ratings lumped in with the non-PHEV trim ratings.
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Not quite there yet!
CSmith, 03/25/2024
2024 Ford Escape Plug-In Hybrid 4dr SUV (2.5L 4cyl gas/electric plug-in hybrid EVT)
11 of 14 people found this review helpful
Overall I like the vehicle but it does has some issues that they need to work on. Automatic speed sign recognition is terrible as it reads every speed limit sign including ones not meant for you like it sees a 70mph and speeds you up to that then 20’ feet later it sees the truck limit then immediately slows you down to that when that is not the limit for cars and suvs. The side mirrors reflect the door handles and you constantly think there is something on the mirrors. Quality issues abound with Ford still like rear bumper was missing screws. Interior has a lot of cheap materials.
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ST-Line Elite blinds everyone
BlindedByTheLight, 11/01/2023
2023 Ford Escape ST-Line Elite 4dr SUV AWD (2.0L 4cyl Turbo 8A)
13 of 17 people found this review helpful
Nice fast SUV (250hp in a small vehicle) but the lights are ridiculous. The signals light up entire intersections, reflecting every flash off all traffic light frames and signs. There can be 20 cars there but mine lights up the whole area to the beat of my signals and is so obvious. When just driving or facing other vehicles in intersections, people often flash their high beams at me. I flash mine back to show them that my high beams are not on. I’m embarrassed to drive this disco ball at night and if I had test drove it at night I wouldn’t have bought it.
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