2024 Ford Escape Consumer Reviews
Pricing
Active (Editors' Pick) - $30,840 MSRP
Edmunds suggests you pay
$24,488Prices based on sales in GA thru 9/8/25
Final assembly in USA
We have a limited number of reviews for the 2024 Escape, so we've included reviews for other years of the Escape since its last redesign.
Had car three weeks before the engine went out....
Holly, 05/13/2024
2023 Ford Escape ST-Line 4dr SUV (1.5L 3cyl Turbo 8A)
26 of 27 people found this review helpful
Bought a brand new ford escape, had it three weeks before we had to take it back to the dealer. They have to do a complete engine replacement. Dealer got the car a week before we made our first payment and I just made the third payment and the dealer still has the car.
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Happy with my 2023 Escape
midwestguy700, 04/30/2023
2023 Ford Escape ST-Line Elite 4dr SUV AWD (2.5L 4cyl gas/electric hybrid EVT)
35 of 37 people found this review helpful
Recently picked up a 2023 Escape hybrid to replace a 2016 RAV4 hybrid. Was nervous about jumping to Ford, and there are differences in the vehicle. But I can say I'm happy with my choice. I'm already getting even better MPG than the RAV4 did, it handles well in a downpour, comfortable for myself and passengers, and has some great, convenient features. Parking Assist 2.0 is amazing and a must-have if you live in a city. Good cargo area, though it seems slightly smaller than the RAV4 if the seats are up, and about the same with them down. Ride is smooth and very quiet, even on the highway. The upgraded sound system is very good, but the "B&O" badges all over are obnoxious. Ford Sync 4.0 is very slick and comes with useful features, but I'll probably stick to CarPlay, they are pretty identical but Ford Navigation expires after 3 years, don't see the point in that. I intend on keeping this a few years, we'll see how it holds up.
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2024 Ford Escape for sale near you
Showing 3 of 188 listings
- Active 4dr SUVMSRP: $21,01259 mi away
- ST-Line 4dr SUVMSRP: $20,67890 mi away
- Active 4dr SUVMSRP: $22,99075 mi away
See all 188 listings
Junk
Don, 04/24/2024
updated 05/08/2025
2023 Ford Escape ST-Line Elite 4dr SUV AWD (2.5L 4cyl gas/electric hybrid EVT)
25 of 27 people found this review helpful
2023 ST Line Elite hybrid. First week we found interior lights don’t work. Service people said we do not drive it every day so the battery does not stay charged. I have owned vehicles since 1971, never had a problem with any vehicle. 1 week later same problem, dealer said buy a trickle charger and use it when you don’t drive the vehicle. I asked the service where the battery was, none of the 3 knew including the service manager. They asked a technician who came and said the battery is in the back under the floor and the spare tire. So they expect me to buy a trickle charger and remove the rear floor panel and spare tire to charge the battery. NOT. Brought it back a few days later, they checked, can’t find a problem, charged the battery and I left. Less than 2 days later same problem. Back I go. New excuse, Ford got a bunch of bad batteries, so they changed the battery for a newer high capacity. We still have the same problem plus we now have a rattle from the console between the 2 front seats. Tech went for a test drive and yes they heard the noise. They looked around and can’t find the rattle. Their solution is bring it back another day and we will remove the 2 front seats and the carpet so they can remove the console and find the rattle. We still have the lights problem and now the rattle. We have decided to just live with the problems until we can afford to unload this junk vehicle. If they cannot fix the lights then there is no way I will let them touch anything. If I could give it a minus score I would. Well its been 18 months and 15 visits for the same problem with the lights, and still no solution and the same excuses.
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24 Escape st line 1.5 Burning/sulfur Smell
Blackjac24, 04/27/2024
2024 Ford Escape ST-Line 4dr SUV AWD (1.5L 3cyl Turbo 8A)
48 of 55 people found this review helpful
I just bought my 24 Escape on April 12, 24 I was driving to my parents house and the check engine light came on with a burning smell at 188 miles. Took car in the next day. They kept it for 1 day said they reprogrammed the module and couldn't duplicate the burning oil smell. Picked it up drove out to my parent the smell was still there and it fills the inside of the car. No check engine light but now there is a different dash light (back of car with slash through and lightning bolts on the ground). Took it back in after driving the car for a while to make sure they could smell it. Kept it for 2 days and said the battery wasn't charging right or something like that( no final paperwork was received) and they couldn't find the burning smell. The smell is now sulfur/burning smell and it sometimes starts earlier than 30 minutes and sometimes longer than 30 minutes. But it comes through the vents of the car. I have tried closing the vents, opening the windows, the smell is outside too. The dealer service says its just new car smell. I have owned enough cars in my life to know the difference of something burning/sulfur smell and new car smell. I am pretty sure the outside isn't supposed to smell like new car smell. The strongest smell is directly over the transmission, and around the car but mostly in the drivers side front, then it comes through the vents. This is one of the worst cars I have owned, I get sick every time I drive it. I will continue to take it in until someone believes me and helps me figure out what's wrong with this car.
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Looks of a compact SUV, the power of a sports car
FusionPilot, 08/09/2024
updated 02/10/2025
2024 Ford Escape Platinum 4dr SUV AWD (2.0L 4cyl Turbo 8A)
14 of 15 people found this review helpful
Replaced a 2013 Ford Fusion with this 2024 Ford Escape Platinum 2.0 L eco-boost 250 HP engine. This is my first SUV and I am very happy with the vehicle. It’s not perfect but it checks all the boxes. The really good - the 2L turbo 4 banger is amazing. 250 HP in this little car makes it a wolf in sheep’s sheet metal. The 8 speed is smooth and best of all, it’s not a slush-box CVT. Deciding you don’t want a CVT eliminates about half the potential compact SUV choices. The electronics are excellent. I have to admit they take some time to learn, but as I become increasingly familiar with them I really like Ford’s SYNC 4. The available drive modes - sport, slippery, normal, and economy really change the driving dynamics. Sport in particular makes the car even more exciting by making the accelerator more responsive, changing the shift points and making this hot hatch even hotter. Gas mileage is impressive - in mixed driving I am getting 25 MPG, compared to 19 or so in the Fusion I previously had. And the Fusion also sported a 2L eco-boost, so I’m guessing the 8 speed is contributing to that. And the 10 speaker B&O audio system is excellent, again comparing it to the 6 speaker Sony system in the Fusion. Finally I find the car one of the quietest vehicles I have ever owned. At normal highway cruise speeds there is little or no wind or road noise at all. The good - seats, seating position, steering and brakes are fine. I don’t share the negative feelings expressed by some other reviewers. The looks of the vehicle are also attractive, having been updated in 2023. The things they missed - there is no “global window open/close” that other Fords have. Why, Ford? It’s just software after all! The big display is great but the map appears in washed-out colors that make it difficult to see when underway. It’s helpful to be able to glance at the map to gauge where a turn is coming, or where a street intersection is; that is much safer than looking around in all directions while driving. Finally, the transition from a sedan to the SUV means a much higher seating position, and I find myself driving 10 to 15 MPH faster without realizing it - you have to be careful there! All in all I am very happy with my purchase. UPDATE February 2025 It's been a trouble-free six months with the Escape. Everything is working as it is supposed to; I have no complaints about fit and finish, reliability, and as-delivered condition. I continue to be impressed with the engine and despite its peppy performance, the gas mileage continues to be in the mid-20s in mixed driving. Several minor things that may be the "nature of the beast" I have noticed. When you have Apple Car Play connected, the Ford Sync system will not place calls. You have to use Siri and the Apple system. That's not necessarily bad but I got used to the simple "Phone" command in the earlier Sync system in my Fusion, and I think this system is a bit more complicated. It's a car, after all, not a living room full of hi-fi and intelligent speakers. Keep it simple, folks! The map contrast is still a point I would address - either make the background color different or increase the color of the roads and markers. I've learned to live with it, but it could be better. Comparing it to the earlier Fusion, the Fuze was definitely easer to read with a quick glance while you are driving. Inside the car on the visor there is a placard about rollover risk, noting that the Escape's higher CG makes it more prone to instability in radical maneuvers. I have never sensed any such tendency to over-lean or not comply with turns and even quick movements in traffic when some other driver intrudes on your lane. I suppose technically it is less stable than a low-slung sports car, but if you truly "drive" this vehicle rather than "aim" it, you get a feel for the dynamics and it is plenty stable. A driver should be able to sense the willingness of a vehicle to handle and not be tempted to push it past its limits. The Escape is fine in this department. If I had a magic wand and could have Ford do anything I wanted, I'd ask them to extend the rear of the vehicle about 12". It would dramatically alter the load-capacity, especially with the back seats up. Frankly, I miss the deep trunk of the Fusion and have had several occasions when things were too long and had to be shoe-horned in. However in fairness, the height of the rear compartment is light-years ahead of the sedan, and takes tall things without complaint that would not fit in a three-box sedan. I truly dislike the automatic stop-start system, and turn it off whenever I get in the car. It's a shame that the driver can't permanently switch it off - but that is not a complaint about Ford; it is apparently the same thing with all vehicles. Other than the map contrast I mentioned earlier, the screen, the driver's display, and the HUD are excellent, provide useful information, and are easy to adjust (after you get some familiarity). I don't understand why some reviewers have commented negatively about the HVAC controls at the bottom of the screen. I find them intuitive and responsive, and am very happy with all the electronics in general. Ford gets credit for some significant improvements in driver assist items, compared to earlier vehicles (and my earlier Fusion). They absolutely nailed the automatic high beams, keeping the highway well illuminated while automatically dimming for oncoming traffic. The system is flawless. The "Coast to Coast Lightbar" across the hood makes you easily noticed even in daylight. My subjective experience is that people are not pulling out in front of me as much as they did in the Fusion. You are well lit up and easy to see for traffic. That's a big safety plus in my opinion. All in all with over 6 months' experience I am very, very happy with this vehicle. It's not perfect, but it's fun to drive, versatile, and a pleasant experience, even on a trip of several hundred miles. I'd buy it again in a heartbeat.
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