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2024 Ford Escape Consumer Reviews

3.7 out of 5 stars
52 reviews

Pricing

Edmunds suggests you pay
$23,613
11 for sale near you
Prices based on sales in AZ thru 4/21/25

We have a limited number of reviews for the 2024 Escape, so we've included reviews for other years of the Escape since its last redesign.

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1 out of 5 stars

Had car three weeks before the engine went out....

Holly, 05/13/2024
2023 Ford Escape ST-Line 4dr SUV (1.5L 3cyl Turbo 8A)
25 of 26 people found this review helpful

Bought a brand new ford escape, had it three weeks before we had to take it back to the dealer. They have to do a complete engine replacement. Dealer got the car a week before we made our first payment and I just made the third payment and the dealer still has the car.

Safety
1 out of 5 stars
Technology
5 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Perfect Hybrid

Joe S., 01/28/2024
updated 07/30/2024
2024 Ford Escape ST-Line Elite 4dr SUV AWD (2.5L 4cyl gas/electric hybrid EVT)
11 of 11 people found this review helpful

I have a 2024 Ford Escape St-Line AWD. Excellent mileage, solid, comfortable, quiet and well laid out interior. The transisition between hybrid and gas powered is seamless. Put your foot into it and you can merge, pass or enter an expressway quickly and safely. Drive it smartly and you can get north of 45 MPG..

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2024 Ford Escape for sale near you
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1 out of 5 stars

Junk

Don, 04/24/2024
2023 Ford Escape ST-Line Elite 4dr SUV AWD (2.5L 4cyl gas/electric hybrid EVT)
24 of 26 people found this review helpful

2023 ST Line Elite hybrid. First week we found interior lights don’t work. Service people said we do not drive it every day so the battery does not stay charged. I have owned vehicles since 1971, never had a problem with any vehicle. 1 week later same problem, dealer said buy a trickle charger and use it when you don’t drive the vehicle. I asked the service where the battery was, none of the 3 knew including the service manager. They asked a technician who came and said the battery is in the back under the floor and the spare tire. So they expect me to buy a trickle charger and remove the rear floor panel and spare tire to charge the battery. NOT. Brought it back a few days later, they checked, can’t find a problem, charged the battery and I left. Less than 2 days later same problem. Back I go. New excuse, Ford got a bunch of bad batteries, so they changed the battery for a newer high capacity. We still have the same problem plus we now have a rattle from the console between the 2 front seats. Tech went for a test drive and yes they heard the noise. They looked around and can’t find the rattle. Their solution is bring it back another day and we will remove the 2 front seats and the carpet so they can remove the console and find the rattle. We still have the lights problem and now the rattle. We have decided to just live with the problems until we can afford to unload this junk vehicle. If they cannot fix the lights then there is no way I will let them touch anything. If I could give it a minus score I would.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
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1 out of 5 stars

24 Escape st line 1.5 Burning/sulfur Smell

Blackjac24, 04/27/2024
2024 Ford Escape ST-Line 4dr SUV AWD (1.5L 3cyl Turbo 8A)
32 of 36 people found this review helpful

I just bought my 24 Escape on April 12, 24 I was driving to my parents house and the check engine light came on with a burning smell at 188 miles. Took car in the next day. They kept it for 1 day said they reprogrammed the module and couldn't duplicate the burning oil smell. Picked it up drove out to my parent the smell was still there and it fills the inside of the car. No check engine light but now there is a different dash light (back of car with slash through and lightning bolts on the ground). Took it back in after driving the car for a while to make sure they could smell it. Kept it for 2 days and said the battery wasn't charging right or something like that( no final paperwork was received) and they couldn't find the burning smell. The smell is now sulfur/burning smell and it sometimes starts earlier than 30 minutes and sometimes longer than 30 minutes. But it comes through the vents of the car. I have tried closing the vents, opening the windows, the smell is outside too. The dealer service says its just new car smell. I have owned enough cars in my life to know the difference of something burning/sulfur smell and new car smell. I am pretty sure the outside isn't supposed to smell like new car smell. The strongest smell is directly over the transmission, and around the car but mostly in the drivers side front, then it comes through the vents. This is one of the worst cars I have owned, I get sick every time I drive it. I will continue to take it in until someone believes me and helps me figure out what's wrong with this car.

Safety
2 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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3 out of 5 stars

2023 Escape ST wind noise

Jim, 10/29/2023
2023 Ford Escape ST-Line 4dr SUV (2.5L 4cyl gas/electric hybrid EVT)
23 of 26 people found this review helpful

Wind noise driver's side window starts around 45mph. Not just my model and year. Test drive before buying. Have driven several now and although it varies from Escape to Escape it is present in quite a few of them. Manufacturing problem? Otherwise pretty good vehicle. Drivetrain works great and easily goes from electric to gas to hybrid-hardly notice any transition (I have standard hybrid AWD not PHEV).Great around town milage (often above 45) with e-way milage 36-37 on recent road trip. No owner's manual-online version is terrible. Rear seats don't fold completely flat (a problem with some cargo). Hatch window doesn't open independently from hatch-it's sealed. With a bike rack or trailer on the hitch you can't use the rear hatch. It won't stay in eco mode-it resets every time the car is turned off so I have to reselect it (I prefer eco mode around town). Not as smooth a ride as Mach E or Edge and more road noise. Radio controls and fan controls on computer screen are a problem. Talk about distracted driving. They should have separate controls. Proximity keys don't work that well. I miss the keypad on the door only available on higher end models. Get the Ford co-pilot 360 if you can-it is very good (I had it on the loaners not mine). The trip odometer is cumbersome to use. Blind spot monitors are helpful when passing vehicles but not much good in traffic and the blind spots are pretty large in the Escape. Has great rear legroom and headroom (no sunroof in mine). Rear seats are adjustable but strange gap in cargo area when seats are moved forward (again problem with some cargo). Interior finish and detail seem fine. Could use the two cupholders on the center console present on my 2009 Escape. The noise from the driver's side window ruins it for me. Otherwise, a good vehicle for the price. Test drive it first and think about these other things before you buy.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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