Used 2016 FIAT 500 Consumer Reviews
Used 500 for sale
We have a limited number of reviews for the 2016 500, so we've included reviews for other years of the 500 since its last redesign.
Fiat USA is NOT customer friendly!
Doug at, 12/27/2015
2015 FIAT 500 Lounge 2dr Hatchback (1.4L 4cyl 5M)
8 of 18 people found this review helpful
I bought my Fiat 1 year ago. I love the little car! But Fiat is not customer friendly. On 8/27/2015, my engine blew with 28,000 on the car. It took over a month to get it repaired and back to me. Three days later, I gave it back to the dealer, as it was not fixed. The 2nd engine blew. 3 months later, they gave me my car back. The upper management will not contact me. They continue to tell a CSR my options. 1/3 of my ownership has been in the shop, and they don't care. Buyers look elsewhere if you want support. My case number is 28015096.
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FIAT Customer Service is awful
Vanessa, 04/23/2017
2015 FIAT 500 Pop 2dr Hatchback (1.4L 4cyl 5M)
4 of 9 people found this review helpful
THIS REVIEW IS EXCLUSIVELY FOR FIAT CUSTOMER SERVICE. I had the worst experience with a certified FIAT dealership, LITHIA Dodge in Las Cruces New Mexico, 2 hours away from where I live, for a safety recall on the clutch on my perfectly functioning car. The awful service caused my clutch to fail completely. It left me stranded on the highway miles from home. I had to push it off the road and have it towed to my house. We fought with FIAT to have it towed back, possibly to another dealership, but FIAT instead towed it back to the same one. It took 2 weeks after that to have my car repaired. Two week of calls with no return calls or information from FIAT to know what was going on. We gave them phone numbers and email, but it was my husband and me who had to contact them to get ANY information. The case manager misrepresented some information, that our case was going to be escalated and that never happened. Nobody cared that I lost three days of work without pay and initially they told me that I could rent a car and ask for a "possible" return. The customer service is plain awful. I hate to say it, but I regret buying a FIAT. I used to love my little car, but now I can't trust it anymore.
2016 FIAT 500 for sale near you
Showing 3 of 24 listings
- Abarth 2dr HatchbackMSRP: $14,227461 mi away
- Pop 2dr HatchbackMSRP: $9,372593 mi away
- Easy 2dr HatchbackMSRP: $6,999617 mi away
See all 24 listings
Nice car except for a couple of things
Chris66, 05/31/2016
2015 FIAT 500 C Lounge 2dr Convertible (1.4L 4cyl 5M)
2 of 5 people found this review helpful
I test drove the Abarth and the regular 500 C. The Abarth exhaust was too noisy. Too loud a rumble. There should be an option if you want it tuned or not. Was getting on my nerves just on the test drive. The steering wheel does not telescope which is a must. And finally it's hard to believe it's 2016 and these cars don't have rear view cameras. Otherwise nice cars for the money.
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Not a good value
Charlie, 03/04/2017
2015 FIAT 500 C Pop 2dr Convertible (1.4L 4cyl 5M)
2 of 5 people found this review helpful
Car does not hold its value. Definitely buy used.
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ILove my 2nd Fiat
JJ75252, 03/28/2018
2015 FIAT 500 Pop 2dr Hatchback (1.4L 4cyl 5M)
1 of 2 people found this review helpful
I enjoyed tbe first Fi at 500 pop so much I bought a second.
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