2025 Chrysler Pacifica Consumer Reviews
Pricing
Unashamedly Mediocre
We bought this van (Touring L AWD trim) to accommodate our family of four plus an au pair for road trips and child-ferrying duties. We had written off the Honda Odyssey (I hate Hondas, irrationally, but there it is) and Toyota dealers were price gouging Siennas to ridiculous heights and had none in stock anyway). I had low expectations for the Pacifica, and they turned out to be justified! First, the good parts: 1. Cargo space is big and easy to configure with the "Stow N'Go" 2. I like the electric tailgate operation, as you can hit the button and have enough time to grab your bags and start moving before it starts closing 3. Our kids enjoy the second row captain's chairs 4. It isn't too terrible to drive. It steers and brakes predictably, is acceptably quiet underway, and the transmission shifting is no worse than many slushomatics I have driven, and even incorporates some engine braking on descents etc. The rest of the van kind of sucks. The most egregious of its offenses are the following: 1. The front seats are uncomfortable. Despite all their adjustments, both my wife and I are squirming with discomfort after about an hour of driving. We've owned a broad spectrum of cars whose comfort ranges from acceptable (e.g., my Tacoma, which has traversed the country a few times) to good (e.g., Mazda CX-9) to sublime (i.e., SAABs and Volvos, which are pretty much flying Jaccuzzis), and this Chrysler is by far the worst. For a road tripping machine, this is disappointing. 2. The electronic gizmos are intrusive and annoying, with crappy execution on things like the adaptive cruise control (jerky), blind spot warnings (too loud and startling), proximity parking alarms (scream when you're a mile from hitting something: you should wear ear plugs if you ever drive in a parking garage), and the automatic parking (a joke, really, both for parallel and perpendicular parking; even the salesman was nervous about it when I asked to try it out). 3. For multiple drivers, the memory settings are annoying in that they don't recognize or remember who was last operating the vehicle (the seat would adjust to my wife's settings every time I'd stop for gas, even though I had been driving and continued to drive and the doors hadn't been locked or anything). And the memory settings don't even adjust the side mirrors. The side doors only creep closed and open via electrics, so you can't get that satisfying sliding door slam. 4.The infotainment is clunky and flakey and only pairs with our phones without trouble about 60 percent of the time. And no USB ports for the third row? Why? 5. The stock Pirelli tires are crap and scary on anything remotely wet or slippery (dirt roads), despite the AWD. 6. The controls and interior feel flimsy. For example, the cowl over the rear view mirror attachment jiggles with every bump and feels like a plastic potato chip. The blinker stalk feels like a wet noodle. A mysterious loose bolt turned up in the Stow N' Go storage well. I could go on. Happy Meal toys have a better build quality. 7. Finally, the van looks like something a whale coughed up, a phenomenon that is not helped by flat gray paint (the only available color in our area within our budget). Plastic chrome? Yuck. In summary, we'll bite the bullet until we can function with a smaller car, and will trade it in as soon as possible for something that doesn't fill us with despair every time we look in the driveway.
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major problems
the keyless starter system is the worst. 2 days after i bought the 2024 van it would not start as the system did not shut off but went to accessory.no one at the dealership mentioned that you had to be careful and double check to make sure that the van shut off. on a trip after driving all day and checking into a hotel the van ran all night and burned up a half tank of gas. aaa informed me that they had been on more than a dozen calls with the same problem and that you had to be sure the light over park went off. started on a trip to mich. 28 miles east of flagstaff the alternator belt broke and got chewed up cooking the alternator and battery and the harmonic balancer (whatever that is) had it towed back to flagstaff and the dealer was closed. it took 8 days to get the van back which caused me to miss the events i was going to see. drove home and the next day the van wouldn't start. Obviously i forgot to check the light. also the gps has never worked properly as it cuts off just when you need it.
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- Select Passenger MinivanMSRP: $45,725142 mi away
- Select Passenger MinivanMSRP: $49,720382 mi away
- Limited Passenger MinivanMSRP: $53,340382 mi away
Nice Minivan
Overall I am pleased with the car. On the good side, the car gets 25 mpg right out of the gate. I love the all the seating options in the rear, especially the stow and go seats in the rear of the car. Great visibility. I am not an electronics geek and so the computer screen and all that goes with it is plenty good enough for me. My biggest complaint is that the arm rests for the driver are too low for any comfortable arm positioning. Other than that I have no real complaints about the car
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Super ride
Great vehicle with a lot of features at a reasonable price. UPDATE: This van is the best vehicle for us. More than adequate interior room for passengers and lots of cargo space. It has many bells and whistles that we never had in previous vehicles. Most of all my wife loves it and so do I.
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Awesome hybrid van
We love the hybrid. Rarely fill up. Fits three huge car seats. Great tech, comfort, acceleration, interior quality. Chrysler service has been great (but no loaners). No transmission issues at 25000. It’s a pleasure to drive. Fits drywall panels with tailgate closed.
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