Used 2019 Chrysler Pacifica Consumer Reviews
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Outstanding
This is an excellent vehicle. I wanted an SUV, and drove the Mazda CX-5, Acura RDX, and Volvo XC60. I guess minivans aren't "cool" anymore, but the Pacifica really stood out - quieter, roomier, easier to get in and out of, and when the rear seats are folded down into the floor there is a ton of cargo space. Best of all, I took a long trip right after I picked it up, and it just eats up the freeway miles. It tracks really well, stays on-center, and is a joy to drive. Visibility all around is excellent. The infotainment system is easier to use than any of the the SUVs that I drove. I've not noticed any issue with the 9-speed transmission that others have noted here and on other sites, my Pacifica is just fine. The only things to note - and they are minor 1) there is a bit of torque steer when you really jump on it pulling out into traffic, which is to be expected since it's FWD and has a pretty powerful engine; 2) the radio is just OK, I'd go for the top-of-the-line radio if I had a do-over; and 3) the MPG isn't at EPA yet, but I've only had it for a few weeks and I expect it will improve. One other note - the dealer was fabulous. I looked at the online price for a similarly-equipped Pacifica at every dealer in the state (and Edmund's recommended pricing), and came in to the dealer with a folder of print-outs, expecting the typical negotiations. I let the sales manager make the first offer, and it was well below the online prices from other dealers. I guess they really wanted to sell a car that day. In the end the Pacifica was a great value, and is both practical and a joy to drive.
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Love the design, hate it being in the shop
My wife and I bought our new Pacific because of the design which we love, but the car has been in the shop more than on the road due to electrical/computer issues. First trip at 300 miles the dealership told me both batteries were bad and replaced them. Second trip at 500 miles, another dealership said the same, the batteries were dead. Third trip at 1500 miles, a third dealership said the battery terminals were cracked and replaced them. Forth trip at 2800 miles, became a major case and the dealership took 31 days to replace the Body Control Module they said was a parasitic leach. I guess I will see what the fifth trip tomorrow (2840 miles) will say about the same issue. Ended up Lemon Lawing this vehicle and lost $4000. After many years of owning Dodge and Chrysler, Chrysler and all of its brands will never see another dime of my money.
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- Touring L Passenger MinivanMSRP: $17,998In-stock online
- Limited Passenger MinivanMSRP: $21,499In-stock online
- Touring L Passenger MinivanMSRP: $22,998In-stock online
Comfortable and luxurious, but UGH transmission!
I have owned two 2017 Pacificas - a Limited and a Touring-L Plus. The TLPlus had issues with the touch screen, which had to be replaced. Otherwise, I had no issues and really loved the car. The Limited has transmission issues that the dealer has not been able to resolve. At low speeds, the transmission slips. This finishes are luxurious, and the ride is very comfortable. My kids absolutely love the entertainment system. I wish that it had Apple CarPlay. I love this vehicle, which is why I bought a second one, but I really wonder how reliable it will be long-term.
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Best Family Vehicle. Period.
After months of researching 3-row crossovers and minivans, we narrowed it down to the Pacifica and the Hyundai Palisade. We decided to go with the Pacifica due to much more space for passengers and cargo and for the sliding side doors and power folding side mirrors. We couldn’t be happier. We absolutely LOVE our 2019 Pacifica Limited. We have the advanced safety package and the upgraded 20-speaker Harmon Kardon speakers. The sound quality is fantastic. Just as good as my Lincoln’s Revel system. Ride quality is smooth and quiet. Fast acceleration and excellent braking. Best steering wheel I have ever used. It looks gorgeous and its controls are super easy to use. Tons of leg room in all rows. Unlike the Honda Odyssey, it has a panoramic moonroof and surround view camera. Stow’N Go Seats are the best. Plus, it is the only van that allows you to lean the 2nd row seat forward WITH a child car seat in it so you can still access the back row. The rear UConnect theatre is top in class as well. Well done Chrysler!
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Red Pacifica
I purchased the Chrysler Pacifica from Carmax. The car rides nice. It takes time to learn all the electrical accessories on the vehicle. The car had a warning light on the dash when I bought it. I took it back to Carmax 3 days after I bought it, to get the warning light fixed. It turned out that it had to go to the Chryser dealership to be repaired. Carmax paid the bill for the repair. It was $442.00 to get it fixed. The car has an aux. battery to handle the start and stop feature built into the car. I got it back from the dealer repaired. Apparently this battery has about a 2 year life. It is not a cheap repair to replace the battery and check out the system. The car rides nice and I am getting used to the different features. If anyone is interested, the spare tire is located behind the left rear panel. It is not inflated. It has a compressor attached to it to inflate when needed. Overall, we are enjoying the car. Phil
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