Used 2017 Chrysler Pacifica Consumer Reviews
Used Pacifica for sale
TERRIBLE TRANSMISSION THEY WON'T FIX
Ann Messner, 07/24/2018
updated 02/01/2023
2017 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
12 of 13 people found this review helpful
AGAIN, NOTHING CHANGED :). Nothing has changed. They don't honor the warranty, the clunking sound is still there. Their transmissions are bad. NOTHING HAS CHANGED! TOO MANY PACIFICA OWNERS COMPLAINTS OF CHRYSLER NOT FIXING THE TRANSMISSION! BUYER BEWARE, ESCALATE YOUR ISSUES, GO TO ARBITRATION, NOTHING WILL WORK! CHRYSLER WILL IGNORE YOUR COMPLAINTS! I bought this $50,000 vehicle. All the bells and whistles, but Chrysler just can't get the transmission right. It clunks and shifts hard like you're being hit from behind. DON'T BUY THIS VEHICLE until they RECALL THE TRANSMISSION
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Love my Pacifica
Joan Nosal, 07/29/2016
2017 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
6 of 6 people found this review helpful
I have been waiting for this car to come out and it meets and exceeds my expectations. I love it! I drive a convertible to my clients and drive my pacifica with my grandchildren and on trips. The vacuum in the car is great. I wanted it with EVERYTHING on it and I love it!
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2017 Chrysler Pacifica for sale near you
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- Touring Plus Passenger MinivanMSRP: $8,84010 mi away
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Hopefully they'll fix all the problems
Not happy, 05/30/2019
2017 Chrysler Pacifica Touring-L 4dr Minivan (3.6L 6cyl 9A)
6 of 6 people found this review helpful
I believe there have been 4 recalls already which is less than good...but hey, if the problems are fixed afterwards, not the end of the world. Of course none of the recalls pertained to any of the issues I experienced with this unit. ******The electrical system is flawed in a major way. I've spoken to other owners of this model as well and they are having the same issues. The monitor where you control the radio, navigation, climate control, etc.....randomly goes out. Maybe for a few minutes, hours, days or even weeks at a time. That's right...no radio, no rear view monitor assistance, etc....gone. Oh and if it is working, it often times will show indicators that the phone requires service and another alert about needing to call 911 or something. Very weird. So, I took it in to the dealership. I'm not sure they even looked at it but their solution was to put a whole new monitor system in for nearly $800 which I did not do. Again, this issue has been confirmed with other owners as well. Also, the sliding doors will sometimes not close remotely like they should...especially if on a slight incline. I think all their units have a silly dial type knob that controls the transmission instead of a shift level. I hate it but eventually you get used to it. This is after you accidently try turning it into the park position thinking it's the radio volume control. Yes, the seats fold down nicely in the back and I don't have other major issues at this point.....at least not yet. I've had this unit for about 2 yrs now......and I'm.....not happy
Beware if you are 5'2"
Beware if 5'2", 03/02/2018
2017 Chrysler Pacifica Touring-L Plus 4dr Minivan (3.6L 6cyl 9A)
6 of 6 people found this review helpful
I love the handling and the look of the van. Deal breaker is the front seat, I am 5'2" and I have attempted to adjust the seat 100's of times and it doesn't work for me. I have bought 2 different cushions trying to pad the seats, thus far not working. I am in the process of having the front driver seat modified at an upholstering company. The bottom cushion is like seating on a metal bleacher seat. This was not identified on the 10-15 min test drive. However, the first time I drove 45 minutes I was in tears and knew that I can not drive this van. The dealership has been extremely supportive and trying to work with me. When I asked has anyone else complained about the seat and of course the answer was "NO". My seats are leather, have the cooling and heating units and was told due to the cooling there is an extra metal plate in the bottom of the seats. I also have the entertainment center in the back of each front seat. I did sit in a friend's van that has cloth seats and no heating, cooling or entertainment center and they were more comfortable than mine.
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Changing review to read - DO NOT BUY!
Amy, 03/20/2017
updated 01/04/2018
2017 Chrysler Pacifica Touring-L Plus 4dr Minivan (3.6L 6cyl 9A)
17 of 20 people found this review helpful
I loved my van - it drives great and handles great BUT service SUCKS! I have had electrical issues for my van for months - rear door on driver's side will not shut and lights flicker throughout the van. Has been in the shop since 11/28. Chrysler Corporate won't even return my calls. This vehicle is a lemon and I hope to have it declared that soon. I am really wishing I had bought a Honda or Toyota - honestly anything but a Chrysler. I read negative reviews before I bought this van, but wanted to give Chrysler a chance. I love this van, but am done with it and Chrysler. Take it from me, no matter how good this van seems, the support is not there. They do not know how to fix issues that arise and the parts are always backordered. STEER CLEAR!!!! My review from when van was new: I can't review on reliability or maintenance yet, since I just bought this van on Saturday, but so far I love it. My kids and I agree that a mom must have designed this van. Every single feature on the vehicle seems to be so nicely thought out and planned. There is lots of storage room in the whole van and lots of cupholders! My almost 16 year old son was unimpressed with the cool factor of going back to a minivan after mom driving SUV's for years but after he rode in and drove the Pacifica, he changed his opinion. The safety features, including adaptive cruise control are awesome as well as the auto high beam headlights. The theater system in the van is great and keeps the kids occupied and happy with games, music and movies. The 2nd row heated seats are also wonderful. I have owned both Honda and Toyota vans and this one is my favorite by far! As a matter of fact, my plan was to test drive all three, but I stopped after I fell in love with the new Pacifica!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value