Used 2017 Chrysler Pacifica Consumer Reviews
What a minivan!!!!
I currently own a 2008 Sienna XLE and always loved it. I just returned from a 6-day family trip. We rented a Pacifica and drove it (I think it was a Touring-L model) for about 600 miles. I got to say Chrysler did a very good job on this van. The ride was very comfortable and so is the driver's seat. The handling felt like a sedan rather than a minivan. The UConnect system was very easy to use. I figured it out in minutes after getting the minivan. The interior was very quiet. After we came back from the trip and drove our Sienna home from the airport, my wife immediately complained about the road noise in the Sienna. Overall, I really enjoyed driving the Pacifica. I would only consider buying and Odyssey or Sienna before, but this van will definitely be on my shopping list when I am ready to buy a new minivan. Anyone is in the market for a minivan should at least take a test drive in the Pacifica.
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A cross country delight!
We have had our Pacifica for about five weeks. We ordered our Pacifica early last summer. Shortly after it arrived in late Sept. we drove it from our home in Northern MN to SW FL. We now have almost 4,000 miles on our Pacifica. It has been several years since we have owned a van the last of which was a 2004 Honda. We could not be more impressed with our new van. We averaged between 28 and 30 mpg on our trip to FL often driving into headwinds at freeway speeds. We paid extra for the safety tech pkg, which provides blind spot monitoring, adaptive cruise control and lane departure monitoring all of which are great safety aids. The Pentastar V6 with the nine speed automatic work flawlessly providing great performance as well as outstanding fuel economy. This vehicle is very smooth and quiet. It has a very solid feel with no rattles or vibrations and handles surprisingly well for a van. The seating position for the driver is outstanding providing a great view of the road. The Uconnect technology system is very intuitive and easy to use. The stow and go seats are an engineering marvel. They are very easy to use and make the Pacifica a very capable vehicle. The hands free doors and tailgate are an added bonus. We expect to own our Pacifica for many years. In recent years we have owned Two Lexus RX 350's, a Honda van and two Jeep Grand Cherokees. While I know some people have questioned the quality of Chrysler products our experience is they are as good or better than the other brands we have owned. If you are in the market for a van or full size SUV you owe it to yourself to test drive the Pacifica. You won't be disappointed. We have added 15,000 miles since we posted the original comments on our Pacifica. All that I would add is we have had no problems in the first year of ownership of our Pacifica. We now have other friends that have bought Pacificas. Everyone seems happy with their choice. Our Pacifica now has 36,000 miles. It has been trouble free and enjoyable to drive. We are getting a small amount of tire noise as the tires approach the end of their useful life. I will be replacing the original equipment tires in another 5-10,000 miles.
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- Touring-L Passenger MinivanMSRP: $8,99541 mi away
- Touring-L Passenger MinivanMSRP: $22,990In-stock online
- Limited Passenger MinivanMSRP: $15,498In-stock online
Pacifica Update after a year.
The driver seat height adjustment was deficient for short people (needed a cushion). Required an expensive after market window tinting because of glare, and heat through all windows. Dealer charge for tinting windows excessive (got the tinting done at less than half the dealers charge). Never needed such a tint on my trade in 2006 Dodge Grand Caravan SXT, and neither was there any problem with the driver seat height adjustment on latter vehicle. I went thru USAA for an extended warantee which was half the price that the dealership offered. I somehow feel the dealership has no interest in accommodating me, because I paid cash. After one year, I am overall happy with our 2017 Pacifica except for one issue which is quite annoying, but not critical. Recently, I noticed a parking sensor problem issued on my dashboard. When I brought the car into the dealership, they said that one of the four sensor on the rear bumper was defective, and was probably caused by a rear end collision, and it would not be covered by the 3 year warrantee, and it would cost me over $400 to replace. Since there was no noticeable damage to the rear bumper, I disputed their diagnoses to no avail. Needless to say, I still feel the dealership should have taken responsibility for this repair, but I have no intention to handle this replacement on my own, and therefore, I intend to just live with this problem, which doesn't seem to have degraded the performance of this vehicle in any way. This is an update on this vehicle as of 12 June 2018. Currently this vehicle is getting very little use as my wife suffered a stroke back in February of this year, and she was the primary user of this vehicle; however, I will be taking the vehicle in to the dealership to address for a second time the rear sensor problem, and see, if they are willing to fix the problem under the existing warrantee coverage. Abraham Miller
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climate control fail
I have had the car for one day. The panel vent mode on the climate control worked on the first drive, but is now inoperative. Foot well and defrost work fine but the panel vent mode is dead. Update to follow after I go to the dealer Monday, tomorrow. And the "kick to open" side doors and lift gate are only working about one out of ten tries. I'm doing exactly as the manual instructs so I don't think it's user error. In less than 24 hours I'm having more issues with this car than I have had in the last 11 years with my Lexus LX... I hope it's just a couple minor glitches. One Year Update: I had a fuel pressure sensor fail and left the car at the shop for two days to get that fixed, no charge. My UConnect display sometimes freezes while playing music, and continues to display the same artist and song while the entire playlist just keeps playing along. The cruise control allows the car to speed up as much as 10 MPH faster than the setpoint on a downhill. That's ticket territory. On my Lexus, the cruise control holds rock steady uphill, downhill or sidehill! The "kick to open" seems to be working better. The premium audio system is not that premium. It seems like the frequency response is off. Music you are VERY familiar with seems like half the tonal nuance is missing. My Lexus sound system is head and shoulders above this product, it's frankly shocking how good it is for a car. Well this is a $40K car, not an $80K car so I guess the value for money is fine. I like the ventilated seats for our hot Texas summers. I like the auto set parking brake when you park the car. You can also set the parking brake while stopped and in gear, and it will release itself automatically when you step on the gas. The side traffic warning lights in the side view mirrors are handy. The back up camera is miles better than on my Lexus. These are things lots of new cars have, not specific to Pacifica, that my 12 year old Lexus does not have. So I guess a lot of what I like about it is the newness of it...And 25MPG beats the hell out of 14.7 that my LX470 gets! Overall I like it a lot, with a few little annoyances. There have been no recalls or major points of failure. We bought it strictly for the Stow and Go seating. Once you stow the seats in the floor, you can fit a ridiculous amount of cargo back there. Including 4x8 sheet goods flat on the floor!!! THAT is utility, and no other minivan has this capability. As well it has a low sill, so lifting debilitated 90 pound dogs through the big cargo doors is a LOT easier than other cars. That is huge for us. So I give it a B plus or even an A minus overall. Stay tuned for the next update... Update 10-18-18: 35, 000 miles. There have been several recalls and service bulletins for the cruise control, the main computer, the outside temperature gauge, and a few other problems. I have to drop the car off at the dealer and get a ride from someone, not too convenient. So this car is far less reliable than a Toyota/ Lexus product, but all the problems have been fixed under warranty. But, once the warranty is out, I expect to be paying for some repairs. I am willing to put up with this for the value of the Stow and Go seating. If you don't care about having a huge flat stowage space that can accommodate 4x8 sheet goods flat on the floor, you might want a Toyota or Honda van. I'm sticking with this one for now.
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TERRIBLE TRANSMISSION THEY WON'T FIX
AGAIN, NOTHING CHANGED :). Nothing has changed. They don't honor the warranty, the clunking sound is still there. Their transmissions are bad. NOTHING HAS CHANGED! TOO MANY PACIFICA OWNERS COMPLAINTS OF CHRYSLER NOT FIXING THE TRANSMISSION! BUYER BEWARE, ESCALATE YOUR ISSUES, GO TO ARBITRATION, NOTHING WILL WORK! CHRYSLER WILL IGNORE YOUR COMPLAINTS! I bought this $50,000 vehicle. All the bells and whistles, but Chrysler just can't get the transmission right. It clunks and shifts hard like you're being hit from behind. DON'T BUY THIS VEHICLE until they RECALL THE TRANSMISSION
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