Used 2017 Chrysler Pacifica Consumer Reviews
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3 Year Anniversary! And Still Lovin It
Bill, 07/13/2016
updated 01/20/2021
2017 Chrysler Pacifica Touring 4dr Minivan (3.6L 6cyl 9A)
42 of 45 people found this review helpful
OK, my wife and I are finicky about our favorite cars/vans to drive, for leisure or for work. She has a 2006 Jeep Grand Cherokee, I drove a Camaro most of the time. We stopped at our local Chrysler, Dodge, Jeep, Ram dealership, for an oil change in the Jeep. So we are walking casually in the showroom, when we see this beautiful red color on a minivan, SUV? We both go towards it and say "What the #@$$ is this!" Dealership owner is walking by, he says "good morning" as do we, then my wife asked if it was unlocked, and if we could look inside? He says, sure! do what ever you would like to. So we did. My wife's wheels were already turning inside her head, and I was floored by the concept and features on this rather large vehicle. We were both experiencing something that seldom happens in our 32 years we've been married. We agreed on the spot, "This is our next vehicle!" The one on the showroom floor was a Limited model in the Red Pearl coat finish. We haggled a price with a nice salesman. looked again at each other, and said " No, that's too much." Salesman says there are two other models both in red pearl coat. We got outside saw the Touring model, and only noticed a couple of small details, the other had, and this one did not. What it did have, was 95% of the other options of the more expensive model. Great! Took it on a 15 minute test drive, came back, haggled a bit, got the price we wanted. We spent 5 hours total at the dealership, and bought a new Pacifica. We've had it for 5 days now, and loving it more each day. I have Parkinson's, and other health issues, my Mother is 82. My wheelchair and supplies fit in a few different places inside, while leaving plenty of room for 4 or 5 passengers. I can get out easier, as well as my Mother can get out without any assistance. Looking forward to many family functions out of town, now that we can ride/drive in comfort. Well we have spent one full year in our 2017 Pacifica. Going over the things I commented on in previous post. I stand behind them a year later. It has made several trips to WVU Morgantown WV. The comfort and styling still feel new ,(in a good way). We feel confident with our decision to buy. Definitely the right automobile for us! Time sure flies. 2018 already. OK right to it, the bad. Really would have liked the option of driver seat memory, in the touring model. Being able to adjust the seat 9 ways is ok for one driver, but not two or more. Recalls=2!. Turns out they are both pre-emptive fixes. Glad it's not an emergency, or safety issue. The good. We hit the 10,000 mile mark in December 2017. Still feels new in many positive ways. Looking forward into 2018, and putting the next 10,000 on it. July17 2018. We have been in the Pacifica for 2 years now. Wow, 17,000 miles, been to the dealer's garage for oil change and checkup. All good, still loving it overall. If this Chrysler model were offered in AWD, we would jump on it, and let go of our 2006 Jeep Grand Cherokee. January 2019.... Time flies, and our Pacifica too ! Alright, the good to great; Ride is still smooth, paint is holding up well through 2 1/2 years of driving on her. Has gone into daily driving, no longer the weekender automobile. We sold our 2006 Jeep G CHK this past summer. So the Pacifica is the main mode of transportation. It's been a light-weight winter, weather-wise, that being so, the Pacifica has performed very well on snow, and ice. Now the Cons; The memory option for the front seats, or the driver-side 9 way seat controls. In my consumer opinion, these options should be standard equipment for all models of the Pacifica ! I'm 6'2", and my wife is 5'3". Adjusting the seat with the 9-way electronic controls is both time consuming, and frustrating. Let's face it, you are not going to set the seat at your optimum settings every time you get in to drive. Full control electronic adjustment WITH memory settings should be in BOTH front seats. 2019 models out, lotza talk about the hybrid. Will we see an AWD Pacifica by 2020? Probably not. The Pacifica we have, has done well in the snow, and winter mix. Still, we live in the Upper Ohio River Valley, and many locations, and some entire building additions, in our city have us on treacherous one way up, one way down access to these areas. AWD, and 4 x 4 are a necessary. 07/18/2019, 3 years now! Wow, The ride is still great, interior and exterior holding up well. There have been 4 total recalls, ranging from computer updates to actual replacement of suspect parts. Sounds worse than it has been. Our service center at the purchased from dealership is always a comfortable, stress free environment. They are courteous, and professional. Keep you updated on the service they are performing. They have flex-able hours that make getting service appointments easier to make. Every employee you encounter smiles when they greet you, and nobody tries to pressure you if your checking out the showroom floor. The PROS are still pretty amazing. 2020 AWD?
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We love it!
pk, 11/06/2016
2017 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
13 of 13 people found this review helpful
We've had the Limited Pacifica for about 6 weeks and have put about 3,000 miles and we all love it! The front seats are super comfortable and feels like a luxury car. Both my husband and I love the drive. The van feels very solid, no rattling at all. We did a very extended test drive on our van to make sure of this because of some of the reviews I've read. No issues. I would agree that the second row seats are not quite as comfortable the Honda or the Toyota. Our kids don't seem to notice or mind and we love the stow and go option. That was a huge factor for us and I have used it multiple times. Actually our kids like the middle row stowed and sit in the 3rd row. I've seen multiple folks mention the lack of 3rd row TV's. Every kid can see a screen. Also there are USB jacks in the rear for iPads, you could always but iPad/kindle holders behind each seat if you wanted. We love they van!
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2017 Chrysler Pacifica for sale near you
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- Touring-L Plus Passenger MinivanMSRP: $14,9952 mi away
- Touring Plus Passenger MinivanMSRP: $11,9952 mi away
- Touring-L Plus Passenger MinivanMSRP: $18,90019 mi away
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Transmission almost killed my family twice...!!!
Thomas Aiken, 05/31/2017
2017 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
61 of 67 people found this review helpful
We were on a trip to Tennessee from SC and we were on a mountain road in a pull off. I put it in reverse and it went wild. All the lights came on, transmission locked up, parking brake lit up and transmission did not work. 15 minutes of turning the car on and off finally reset it. Drove home with no problems. Couple weeks later my wife called me crying hysterically that she and our three young daughters were almost killed because she was driving on a busy road and the transmission locked up. We limped the car into the dealership and 2.5 weeks later (4,600 miles) we were given the van back and told it was fixed and safe. Last week I was driving my wife on a busy 55 mph road with my son and his wife behind us. The transmission locked up and we went from 55 to 20 in 2 seconds and all the lights came on and locked up and I limped it into a pull off. If it was an 18 wheeler behind us, we would have died right there. We have now told Chrysler that there is nothing they could do to make me feel safe to put my family into ANY Pacifica. They are now fighting us to give us our money back.
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Do you believe this about PACIFICA TOU L PLUS?
Sree, 11/30/2016
2017 Chrysler Pacifica Touring-L Plus 4dr Minivan (3.6L 6cyl 9A)
67 of 74 people found this review helpful
I bought a brand new PACIFICA TOURING L PLUS 2017 and drove couple of miles I found few issues. 1. 3rd row power stow and go had a problem. 2. When I was trying to reverse the car, it was stuck and not able to move back. 3. 2nd Day, it stuck middle of the road and completely stopped the engine. "Driving" mode came back to "Parking" mode and engine completely stopped. Didn't start almost 30 minutes. After that it started again. 4. After towing the car to the dealer's place on Sunday, next day which is on Monday, Technician drove the car to reproduce the issue. While he was driving, "Driving" mode came back to "Parking" mode and engine completely stopped. I did return the car to the dealer. It was really scary. Life and death issue. Thank god It' was not on the highway. Again, I really like this Pacifica 2017 minivan but wanted to hear your experience. Please let me know if you run into similar issue.
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Expect a lot of repairs
Jennifer, 06/27/2018
2017 Chrysler Pacifica Touring-L 4dr Minivan (3.6L 6cyl 9A)
18 of 19 people found this review helpful
What a huge disappointment this van was. Let me state upfront I loved the pacifica’s styling and features. It’s a beautiful vehicle. All the interior controls are well thought out. I loved the one touch button to move up the drivers seat, which assisted in getting the kids in and out quickly. Stow and Go Seats cannot be beat. However, I had my van in the shop more times in the under 2 years I owned it than I had all my previous vehicles in the shop, Combined! Every time I brought it in was a whole day lost, and I had to remove out three car seats and reinstall them in a loaner (if I got one) or just go without car for the day. I had problems with electronics, transmission, doors, and more. The vehicle does not shift properly. It fails to shift up a few times a week and just gets very high rpms and then brakes weird when this happens. The dealer cannot figure it out. This really disturbed me because we were 20,000 away from the transmission warranty being gone too. 20,000 miles is about one year for our family. I cannot even remember all the problems I had. I know the service manager by name and he knows me. This is not good or desirable. I finally decided to cut my losses. Just after my initial warranty ended, I of course had my first repair to pay for out of pocket at about 37,000 miles. We looked into the lifetime warranty at this point through Chrysler, as it was clear to us that it would be needed. The cost was $4,500 plus $100 deductible for each repair. We decided not to throw more good money after bad. I traded it in for a 2018 Honda Odyssey and am so happy!!!! Will never ever buy another Chrysler Jeep Dodge vehicle.
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