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Used 2017 Chrysler Pacifica Consumer Reviews

3.8 out of 5 stars
164 reviews
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4 out of 5 stars

World's highest mileage 2017 Pacifica

david, 12/19/2018
2017 Chrysler Pacifica LX 4dr Minivan (3.6L 6cyl 9A)
22 of 22 people found this review helpful

Stranded in Hilton Head Ilsand on vacation, I rented a '17 Pacifica to get me, my gf and our two bikes and two kayaks home to Pittsburgh. I have a bad back and after the 700 miles trip (mostly at 80-90 because, even with kayaks on the roof, it felt like 60), my back was NOT SORE!! So, I bought one to use primarily for my job delivering auto parts to remote areas in western PA. (Sorry this site doesn't do paragraphs)... I drive 500 miles a day and now, as of end of 2018, I have over 227,000 miles on mine. Zero problems with engine -- even same spark plugs. I just had my first repair; the front drivers side wheel bearing went bad... At 10k miles, the electrical system started acting up occasionally; speaker making buzzing noise occasionally, back up camera not working 10% of the time, drivers window occasionally would go back down after you closed it and USB not working 15% of time (AHH, NO PODCASTS!!!!!). But all of the issues have self healed except for USB (tried many different brands)... At 182k the transmission started hard shifting which is a somewhat common issue. About 3-5% of the time between 2nd and 3rd gear the van would jerk equivalent to someone rear ending you at 5mph. So, really hard for a transmission!!... transmission shop said failure was imminent (paraphrasing, obviously;). But I figured out that if I accel briskly from 0-15mph, or really slowly, it doesn't happen. So here I am 45k later at 227k and it's only gotten a little worse... the dealer said the trans fluid is 'lifetime' and so wouldn't change it. This is, of course only true if lifetime = less than 100k miles. At 140k it started humming just before up shifting around 45-50mph. So, perhaps, had I had the oil changed at 50k for the first time, not 140k, perhaps I wouldn't be having a line pressure issue as I am. To change you need to; remove the drivers side front wheel, remove plug, siphon about 6.25 quarts out, refill with Mopar 9 speed ATF which is about $50 a quart at the dealership and $25 on Rockauto.com, you have to buy a $25 special dip stick to make sure... in all I'm so far happy with the van despite the, ah, quirks. Looking at a quarter million miles with only one wheel bearing as an actual repair and, of course oil, trans and tire changes is pretty good. The mileage is still consistently in the high 20's and I do tow a Bayliner 175 about 4k miles a year (boat and trailer 2500lbs). The infotainment system on the base LX is terrible. My 2012 civic LX was light years ahead. But, it's a mini van that's fast and super comfy to sit in and, I paid $23,500 and saw some 2019's for closer to 22! So, that said, it's a fine vehicle and not the ugliest mini van out there. -C'est la vie.

Safety
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Excellent Minivan with a few quirks..

Eddie K, 09/19/2016
2017 Chrysler Pacifica Touring-L Plus 4dr Minivan (3.6L 6cyl 9A)
33 of 34 people found this review helpful

I have owned several Honda Odysseys over the last 9 years and coming straight from a 2014 Odyssey to the Pacifica is a genuine pleasure. The ride is sooo much quieter. The handling is actually great for a minivan. The engine and transmission are fantastic - very smooth and has tons of pickup when you put your foot down. Very very comfortable inside and the styling is 2nd to none. The kids LOVE this car. They prefer it over my wifes' Audi Q5 for the space, comfort and technology. Some very minor gripes...... It's not possible to enter a destination into the NAV when the car is moving and thats just ridiculous. You have to stop driving before using the NAV. Forget it. Use Waze. Chrysler - why can't my passenger enter a destination? There are a few other strange bugs in the system.. Listen to XM with your phone charging via USB and then select NAV/Climate and the system transfers the audio so that i plays through your phone speakers. Meaning you have to then pickup and unlock your phone to stop it playing. I also cannot turn off the 2nd row heated seats from the front console for some bizarre reason. BUT dont let these minor issues stop you from owning what is an excellent vehicle.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Best I ever owned, beats Honda, Toyota, easily.

L Blair, 09/01/2016
2017 Chrysler Pacifica LX 4dr Minivan (3.6L 6cyl 9A)
31 of 32 people found this review helpful

My 2017 Chrysler Pacifica LX, with the rebates and discounts (not offered with Honda or Toyota), was thousands less than either Honda or Toyota. I paid 25,500 for the base model which is many thousands less than any other minivan except the Grand Caravan. Its the quietest riding car ever. Gas mileage is better than advertised by about 3 miles per gallon, as I consistently get 32 mpg on the hiway, and 27 combined city and hiway. I had a 2014 Chrysler Town and Country, which was also a great van, but this is better as it gets much better gas mileage, is quieter, turns shorter and easier to handle. The stow and go, not available on Honda, or Toyota, makes it the most versatile van ever. I can use it to haul cargo or up to 7 people, or any combination of both. The Pacifica rides quieter and smoother, gets better mileage, is more versatile, Turns shorter and handles better, and even costs less than Honda or Toyota, as I test drove these before buying the Pacifica. I dont know if it will hold the resale value well yet, but someone thinks so as I leased mine for way less than a Toyota or Honda.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Minivan Paradise!

Jan West, 09/13/2016
updated 03/14/2017
2017 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
28 of 29 people found this review helpful

We absolutely love this minivan! We've only had it about a month, so questions about maintenance costs and resale value are not applicable. Regarding gas mileage, this vehicle had the highest of any of the vans we saw at 28 on the road. The moon roof is awesome because it goes the full length of the car. The most outstanding feature is the way the seats fold down into the floor of the car--so ingenious! The roof rack tucks in--a lever opens it up when needed. I think this is a streamline feature that will save gas mileage. The amount I entered for the price is the advertised price we paid, without sales tax, other fees, and extended warranty. The car, inside and out, is beautiful! It is so easy to drive and very comfortable. It will take us awhile to learn and use all the features this car has to offer. It seems like the engineers thought of everything! Update: We have owned the minivan now just over 6 months. We still think this is an amazing vehicle! We could add that we wished there was more hanging space for clothing. We bought some hooks that clip onto the headrest posts of the front seats that you access behind the front seats and this helps. Also, we noticed that the speed control does not maintain the set speed when going downhill sometimes. If I lower the speed by one mile, it seems to hold the speed in check better. We bought rubber mats online to protect the interior carpeting. This is such an easy driving, comfortable ride! We are planning to take it camping this summer and are looking forward to sleeping inside with the moon roof open. We are happy to own such a luxurious vehicle!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Have the "base" LX and it's great!

Joe Frost, 09/28/2016
updated 10/11/2023
2017 Chrysler Pacifica LX 4dr Minivan (3.6L 6cyl 9A)
25 of 26 people found this review helpful

I'm at a point in life moving from performance vehicles to a minivan and....I've gotta admit, this is a nice vehicle. Super comfortable, easy to drive, good on gas, and...dare I say...even a bit sporty in the curves. Pretty good looking too! Very pleased! Update 3-17, After 5,000 miles and winter I can say....I'm getting 30mpg on the highway or a bit more and it's decent in the snow too. Still loving it! Update 9-29-17, Have driven about 11,000 miles with a lifetime mileage of just over 28 mpg, haven't had any problems so far, looks and drives like new. Update 3-29-18, Right at 20,000 miles and still loving this van. Today I drove from Rockford IL to Chicago and back and averaged a whopping 32mpg. Oil has been changed twice and a couple of updates to the software at the dealer, no problems of any kind. Update 10-2-18, Have 27,000 miles on it, still zero problems, lifetime mileage 27.7mpg Update 4-3-19, Have about 35,000 on it now, still zero problems and getting excellent mileage. It came with 17" wheels but I put some 20" aftermarket wheels on that really dress it up. Update 10-3-19 44,000 miles and sitting on about 27mpg lifetime, still zero problems. I've managed to curb rash all 4 of my aftermarket wheels but....they still look pretty good. Continue to be super happy with this van! Update 4-3-2020 The van continues to be trouble free and getting good mileage. Still running and looking like new. Am at about 51,000 miles now, still very pleased. Update 10-3-2020 Still trouble free and looking good, over 60,000 miles now. Update 3-5-21 Still perfect and approaching 70,000 miles. I put aftermarket wheels on the van and it makes it look great. Unfortunately I've managed to curb rash them....which makes me look like I can't drive. Oh well, otherwise, still loving it! Update 10-6-21 Just over 81,000 miles now, have been doing a few long distance trips (~1000 miles) and it continues to be fantastic. The check engine light came on about 4,000 miles ago, some part in the fuel system was malfunctioning and needed replacement, cost about $200 to get that done. Otherwise just oil changes, tire rotations, and washing/waxing. Still drives like new, looks like new, still getting good mileage. Am interested in a self driving car....but now that I'm finally on the good (er...better?) side of the depreciation curve we're sticking with the van for awhile longer at minimum. Update 4-6-22, now at almost 91,000 miles and still flawless, working perfectly. Picked up a little scratch in a parking lot though....grrrrrr. Update 4-7-2023, at 108,000 miles and getting new tires, it continues to work just fine, no problems. Honestly I'd get a new vehicle but I need to be able to switch from "cargo mode" to people mode quickly and nothing else does it quite like the pacifica. Since it still looks and drives great I'm going ahead with new tires and gonna keep it for the foreseeable future. Washed, iron spray, clay bar, polish, and then ceramic wax....hell it looks better than new these days! Update 10-11-2023 Bought a Tesla model 3 two months ago, it's a fantastic car, we just love it. The plan was to sell the van but....there are things the van does that are simply more difficult in the Tesla. Van has 116,000 miles, running and looking like new. It's getting a lot fewer miles these days....but it's going to stay in the stable for now. Honestly....blending the two would be the perfect vehicle but, alas, minivans are surely just not cool enough for Tesla. But we're holding onto it, it's still that good of a vehicle.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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