Used 2017 Chrysler Pacifica Consumer Reviews
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The Ultimate Road-trip Machine
minivanman, 12/16/2016
updated 12/19/2018
2017 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
51 of 52 people found this review helpful
This is by far the best van I’ve ever owned. I opted for a fully-loaded Limited so it’s also the priciest. I currently own a 2016 Odyssey and previously had a Chrysler TC and Kia Sedona. Drive: Overall, the Pacifica handles very well. It has the Advanced Safety Tec and the default settings for the lane departure are helpful without being obnoxious as is the adaptive cruise. Leaving the park assist on can be annoying though because it sometimes beeps when stopping behind another vehicle at a red light or driving close to an ATM (you can quickly turn it off with the push of a button). I expected the van to have a blind spot camera that would activate when changing lanes given the price range, but it does not—just the lights on the side view mirrors that light up like in my old TC. I had to drive the van back from a 120 mile trip through snow storm and it handled well. While driving in the white-out conditions, I wished it had AWD, but the Sienna is still the only one with that feature. The snow covered the external sensors and the lane markers on the road so lane departure and adaptive cruise could not function. A heating system for the sensors might be a good idea to deal with these issues. The rear backup camera is low res—lower than my mid-trim Odyssey and when you’re paying a premium, you don’t want a fuzzy image. The ride is fairly quiet, but I expected it to be quieter given how Chrysler touts the noise dampening features. The unconventional gear shift knob is fine, but it stresses my wife out because she’s afraid that she might absentmindedly shift the car to park when trying to adjust the radio volume. Interior: The interior is very comfortable with lots of storage throughout. In my previous vans, I’d get annoyed when my wife reduced the center console to a counter for her massive purse. The Pacifica addressed this with a space in front of the console big enough to accommodate a spare tire or her purse (but just barely). The three glass panel roof is great and gives the already roomy van a very open feel. I like being able to shift the second row seats up with car seats in place to allow easier access—especially for adults—to the third row. A warning to morons like me, don’t try to shift the second row seat while your toddler is seated lest you meet the business end of the aforementioned massive purse. It’s nice that the third row passengers have controls to recline the seats, but it would be nicer if both sides of the third row had USB charging ports. I’m the last person to advocate for kids to have their faces in screens, but I’m even more opposed to hearing my kid piss in my ear about how it’s not fair that his sister can charge her device while he can’t. Also, if you have the vacuum, that side of the third row has no cup holder (the other side has two). Basically, the third row passenger sitting on the driver’s side gets screwed. I like being able to kick under the sliding doors and tailgate to open them when my hands are full, but you can’t kick to close when you’re unloading your cargo/toddler. The second row stow is the one thing I’m glad that was carried over from the earlier Chrysler vans. I love using the compartments for extra storage when taking long road trips so the main cabin is less cluttered. The lack of this feature made the hybrid version a nonstarter for me. Tech: The nav system is ok if you’ve never used one, but the nav screen looks 10 years old. I’ve always opted out of getting nav when I had a choice because I assumed it would be inferior to Google Maps or Waze on my phone. The Pacifica’s nav only confirmed that practice. Otherwise, the UConnect Infotainment system is very good. It’s fairly intuitive and takes a few minutes of playing around to figure out how to control everything. It would be nice if the theater allowed you to play two different DVDs on the two screens, but that’s not too big a deal. I like being able to play movies off a USB drive that plugs into a port next to the DVD player. You can play different movies off the same USB on the two screens. mp4 format does not appear to be supported, but it plays avi files fine. I was able to use my Roku mini (both screens have a usb for charging and HDMI ports) to watch streaming content by tethering to my phone. I believe you can pay extra to have the van itself serve as a wireless hotspot, but it’s only 3G. I ordered an HDMI lightning cable for my iPhone and will see if I can mirror to the second row screens. Bottom Line: While it may seem like I’m critical in pointing out deficiencies in the Pacifica, I am extremely pleased with it and have no regrets (so far). I got this van to do more road trips with my family and I am certain that we will travel in more comfort and have more fun than in any other minivan on the market.
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3,985 Miles in two weeks! My Pacific Impressions
Jaypoocha, 08/15/2016
2017 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
44 of 45 people found this review helpful
Overall, the 2017 Pacifica Limited with all major options is a wonderful minivan. I traded my 2014 Honda Odyssey Elite for 2.5 weeks ago for the Pacifica. The Pacifica excels in the following areas: 1. Front Passenger Seat Comfort is incredible with the 8 way power and lumbar support 2. Quiet cabin on the highway in comparison to my previous minivan 3. Great upgraded audio system 4. Great cabin visibility 5. The ACC - the adaptive cruise control works without flaw, except when changing lanes it attempts to break when not needed until it fully clears the lane 6. The dashboard cluster is very nicely designed and aesthetically pleasing 7. The stow-and-go seats are incredibly easy to use and stow. I love this feature on the Pacifica. 8. The electrically adjustable 3rd row seat is a winner for my kids on long trips for comfort! 9. Incredible fuel economy on the highway of 25.5 Mpg driving approximately 80 mph. and 10. The upgraded wheels on the limited are beautiful. Since we purchased the Pacifica 2.5 weeks ago I have driven 3,985 miles!!! During this period I have discovered the following issues: 1. The FCW (forward collision warning system) does not function. I have received only one warning during the first 3,985 miles. In comparison, I received numerous per day on my previous minivan. I am thinking the system is either poorly designed or defective. I have a service appointment to evaluate this issue. I am hoping they have a quick fix for this critical safety feature since it is the primary reason I opted for the expensive safety package 2. I am unable to register my apps via the U-Connect App store. 3. The 3g installed is obviously an oversight for a car manufactured in 2017! Come on Chrysler, please step up to 4G/LTE! 4. The third row does not come with a floor mat! Any car with a MSRP of $50,250 should have a floor mat in every row. 5. The HID lights are incredible, but the high beams seem dim. 6. The upgraded video package forgot about the third row occupants by not offering a video screen and/or screens in this row. 7. The armrests have two positions, up or down, they can't be adjusted. All-in-all, this is a wonderful mini-van. The Pacifica, in my opinion, is probably the most stylish and comfortable minivan currently available on the market. I was able to purchase it for $42,499 after rebates and dealer discounts. If you shop around you should be able to get a great deal on the Pacifica Limited.
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A real surprise!
Floyd Sense, 06/19/2017
2017 Chrysler Pacifica Touring-L 4dr Minivan (3.6L 6cyl 9A)
26 of 26 people found this review helpful
I traded my 2016 Honda Odyssey EX for this second-hand 2017 Pacifica. The primary reason was the poor human factors in the Odyssey interior design. For example, if you wear polarized sunglasses and live in a sunny climate, you can't read the speedometer in the Odyssey - white numbers on a bright metallic background. And, my 5'2" wife could never find a comfortable driving position. The rear lift gate was difficult for a short person to open and close. The Pacifica has none of these problems and clearly Chrysler spent considerable time with the interior design and came up with a winner. The dashboard design is just about perfect - the large screen is tilted towards the driver so as to be very easy to read and all the control knobs/buttons are easily reachable by the driver. The controls are all logical and well laid out. The navigation system is the best I've seen and is the first I've used that is better than my stand-alone Garmin GPS. Destinations can be entered by voice and the system does a great job on interpreting what I say. In addition, you can control the radio and other systems via voice commands. The center storage bin assembly is very well thought out and provides a convenient place to store a purse or box of tissues so that it doesn't roll around when cornering. There's even an additional USB port for charging phones, etc. The rear lift gate has a power assist that raises and lowers the gate with an accompanying beaping tone. The stow and go middle seats are fairly easy to store and when they're raised and in place, you can use their storage compartments to store other items. The seats do not seem to be as comfortable as the second row seats were in my Odyssey, but they may be perfectly adequate - just haven't tried them on a long trip yet. Shorter members of the family say they're just fine, but they seemed a bit low to me. On the other hand, the third row seats are a bit deeper and seemed to be more comfortable than those in the Odyssey. The biggest surprise for me was the gas mileage. On the 128 mile trip home from the dealership, we got an overall 30.6 mpg average and that included the 2,000 foot climb up the mountain near home. Over the first 115 miles, we saw 33 mpg over rolling hills at 70 mph. Over the same route, the Odyssey usually averaged 26-27 mpg, never exceeding 28 mpg. The new 9 speed transmission is as smooth as a CVT, but without the noise. Braking response is more positive than that of the Odyssey, i.e., braking begins higher on the pedal with slightly more resistance. The only negative I've seen thus far is the windshield mounted rear view mirror. It gives a somewhat closed-in view to the rear. We live in the mountains with very few straight and level roads and the Pacifica handles every bit as well as the Odyssey did. There's very little body roll and you're never reminded of the large metal structure behind you. If you're considering an Odyssey, please go drive the Pacifica before making the decision. Hopefully, the Pacifica reliability over the long haul will be the same or better than the Honda. Addendum: Some models do not come with a spare tire, just one of the slime patch kits and a pump. You can add a donut spare (it comes un-inflated) in which case it's stored in the compartment in the far rear on the left side. Without the spare, there are two smaller compartments, so when you buy the spare you'll want to buy the new panel that covers the spare storage area as well. These items are not inexpensive, so it's a good idea to try and get the dealer to throw in the spare and panel if the model you want doesn't come with it.
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World's highest mileage 2017 Pacifica
david, 12/19/2018
2017 Chrysler Pacifica LX 4dr Minivan (3.6L 6cyl 9A)
23 of 23 people found this review helpful
Stranded in Hilton Head Ilsand on vacation, I rented a '17 Pacifica to get me, my gf and our two bikes and two kayaks home to Pittsburgh. I have a bad back and after the 700 miles trip (mostly at 80-90 because, even with kayaks on the roof, it felt like 60), my back was NOT SORE!! So, I bought one to use primarily for my job delivering auto parts to remote areas in western PA. (Sorry this site doesn't do paragraphs)... I drive 500 miles a day and now, as of end of 2018, I have over 227,000 miles on mine. Zero problems with engine -- even same spark plugs. I just had my first repair; the front drivers side wheel bearing went bad... At 10k miles, the electrical system started acting up occasionally; speaker making buzzing noise occasionally, back up camera not working 10% of the time, drivers window occasionally would go back down after you closed it and USB not working 15% of time (AHH, NO PODCASTS!!!!!). But all of the issues have self healed except for USB (tried many different brands)... At 182k the transmission started hard shifting which is a somewhat common issue. About 3-5% of the time between 2nd and 3rd gear the van would jerk equivalent to someone rear ending you at 5mph. So, really hard for a transmission!!... transmission shop said failure was imminent (paraphrasing, obviously;). But I figured out that if I accel briskly from 0-15mph, or really slowly, it doesn't happen. So here I am 45k later at 227k and it's only gotten a little worse... the dealer said the trans fluid is 'lifetime' and so wouldn't change it. This is, of course only true if lifetime = less than 100k miles. At 140k it started humming just before up shifting around 45-50mph. So, perhaps, had I had the oil changed at 50k for the first time, not 140k, perhaps I wouldn't be having a line pressure issue as I am. To change you need to; remove the drivers side front wheel, remove plug, siphon about 6.25 quarts out, refill with Mopar 9 speed ATF which is about $50 a quart at the dealership and $25 on Rockauto.com, you have to buy a $25 special dip stick to make sure... in all I'm so far happy with the van despite the, ah, quirks. Looking at a quarter million miles with only one wheel bearing as an actual repair and, of course oil, trans and tire changes is pretty good. The mileage is still consistently in the high 20's and I do tow a Bayliner 175 about 4k miles a year (boat and trailer 2500lbs). The infotainment system on the base LX is terrible. My 2012 civic LX was light years ahead. But, it's a mini van that's fast and super comfy to sit in and, I paid $23,500 and saw some 2019's for closer to 22! So, that said, it's a fine vehicle and not the ugliest mini van out there. -C'est la vie.
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Great Minivan
Tommy, 05/11/2016
2017 Chrysler Pacifica Touring-L 4dr Minivan (3.6L 6cyl 9A)
67 of 70 people found this review helpful
Had a Town & Country, this is so much better. It is so much easier to get in and out of. We just got back from a 500 mile trip and it rode great, wind noise was non existent. It also does not look like a minivan, they did a great job on styling inside and out. The only complaint I have is that the radio is always on. There is a mute button to silence it, however when you restart the vehicle the radio will blast you out unless you turned the volume down before turning off the van. They say it is just the type of radio, seems stupid too me.
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