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Used 2018 Chevrolet Silverado 2500HD Consumer Reviews

3.5 out of 5 stars
30 reviews

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We have a limited number of reviews for the 2018 Silverado 2500HD, so we've included reviews for other years of the Silverado 2500HD since its last redesign.

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Pros
Cons
1 out of 5 stars

Blown transmission in under 518 miles

Unhappy camper, 05/28/2018
2018 Chevrolet Silverado 2500HD LT 4dr Double Cab 4WD LB (6.0L 8cyl 6A)
9 of 13 people found this review helpful

I bought my truck for hauling a horse safely to get from point A to point B, And was sadly mistaken wish I had my old reliable truck back and then you can keep the 2018 heavy duty made for Trailer hauling...Plus roadside assistance was absolutely no help

Safety
1 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

Safety chains won’t attach to trailer receiver hit

Bill, 03/10/2018
updated 03/16/2020
2018 Chevrolet Silverado 2500HD LT 4dr Double Cab SB (6.0L 8cyl 6A)
16 of 25 people found this review helpful

Since about 2015 when the receiver on the Chevrolet/ GMC 2500 and 3500 HDs was changed basically all existing trailer safety chains will not attach to the hitch. Called Chevrolet Customer service and they state that they are aware of the issue but flat out refuse to help the customer with a solution. Their point is that the hitch “performs as designed”. You will have to come up with some kind of a hack to attach the chains and it you get stopped for an inspection will get cited for a non DOT chain attachment. Two years later and as I said in the first review Chevrolet will do absolutely nothing to rectify the safety chain problem and keep putting the on new models KNOWING they won’t accept safety chain hooks. So now after people asking for a gas engine with more power the come up with a 6.6 with just over 400 hp that is less that both Ford and Ram. They are also stopping production of the Impala and other cars. GM, in my opinion is on the way out. They aren’t keeping up with the competition and the Ford 3.5 V6 is eating their lunch and they have no answer for it. It has up to 375 HP and the 5.3 GM V8 only has 355. They spend all their efforts on the Corvette and Camaro. You can’t get a 6.2 unless you pay for a very expensive trim package putting the 6.2 out of a lot of people’s reach financially but the powers that be at GM are clueless. Ram sales passed Chevrolet this year.

Safety
1 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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2018 Chevrolet Silverado 2500HD for sale near you
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5 out of 5 stars

Good all-around vehicle

James R. Whitcomb Sr., 09/25/2018
updated 09/25/2020
2018 Chevrolet Silverado 2500HD Work Truck 4dr Crew Cab SB (6.0L 8cyl 6A)
7 of 10 people found this review helpful

Chevy 2500 HD exceeds expectations. Interior controls (Cruise control, A/C, Wipers, etc.) are easy to figure out. Comfortable rear seat (Crew Cab).

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Blown transmission in under 518 miles

Unhappy camper, 05/28/2018
2018 Chevrolet Silverado 2500HD LT 4dr Double Cab 4WD LB (6.0L 8cyl 6A)
7 of 11 people found this review helpful

I bought my truck for hauling a horse safely to get from point A to point B, And was sadly mistaken wish I had my old reliable truck back and then you can keep the 2018 heavy duty made for Trailer hauling...Plus roadside assistance was absolutely no help

Safety
1 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

Test Drove the diesel but didn’t buy

Soxey, 09/02/2018
2018 Chevrolet Silverado 2500HD LTZ 4dr Crew Cab 4WD SB (6.0L 8cyl 6A)
10 of 17 people found this review helpful

The 2500 Crew cab is spacious. I like the parking sensor feature for the front and rear of the truck. Visibility was not great due to me being short and the big wide post between the windshield and driver door. When pulling out onto the main highway there was hesitation , no quick get up and go. I thought this would be a potential safety hazard for me in the future, and I was willing to settle if that is how all diesels performed. I’ve heard good things about the Ram 2500 and after test driving that, there was no decision to be made it was automatically selecting the Ram due to its responsiveness. Plus the options on it were more attractive and modern than the GM product.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
5 out of 5 stars
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5 out of 5 stars

Power Pack V8

Mike, 05/13/2017
2017 Chevrolet Silverado 2500HD Work Truck 4dr Double Cab 4WD LB (6.0L 8cyl 6A)
6 of 16 people found this review helpful

Large families may need the CrewCab?

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5 out of 5 stars

It pulls a mountain

Hallsysr , 01/02/2023
2017 Chevrolet Silverado 2500HD LTZ 4dr Double Cab 4WD LB (6.0L 8cyl 6A)
1 of 1 people found this review helpful

Nothing to dislike, it does everything I want it to do then some

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5 out of 5 stars

Great ride .

Richard Martinez , 05/06/2023
2017 Chevrolet Silverado 2500HD LT 4dr Crew Cab LB (6.0L 8cyl 6A)
1 of 1 people found this review helpful

Truck has a smooth ride. Easy to handle when pulling trailer. No complaints.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

40k miles and my transmission has issues

Ben, 05/08/2024
2017 Chevrolet Silverado 2500HD LT 4dr Double Cab 4WD SB (6.0L 8cyl 6A)
1 of 1 people found this review helpful

This truck I bought new and has only 40k miles on it and I couldn’t put the truck in gear ! The dealership told me that my truck is out of warranty even though it’s only 40k miles . I will never buy another Chevy again

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Still Love this truck.

Jeff, 02/13/2018
updated 02/24/2020
2018 Chevrolet Silverado 2500HD LT 4dr Double Cab LB (6.0L 8cyl 6A)
1 of 1 people found this review helpful

40,000 miles. 1 minor annoyance. Had a musty odor come from Hvac. Purchased a foam cleaner off of Amazon. Had to apply it a few times. Has been pretty good for about 9 months. 1 big annoyance. Tailgate dampener keeps breaking. Had it replace at least 3 times at dealer. Other than that. This is one great truck.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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