Used 2017 Chevrolet Silverado 1500 Consumer Reviews
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2017 Silverado Z71 Crew.. Meh...
Daddy, 08/22/2019
updated 01/27/2023
2017 Chevrolet Silverado 1500 LT 4dr Crew Cab 4WD 6.5 ft. SB (5.3L 8cyl 6A)
61 of 68 people found this review helpful
So I bought my 2017 Silverado after owning a 2012 Dodge Ram 1500 for a change in pace as my Dodge was approaching 100k miles. My pickup is a crew cab LT with leather interior which is kind of a unique package. A couple things I like about the pickup first. 1. I get excellent mileage for a 1/2 ton pickup. trips I average around 19-21 and my lifetime mpg according to the computer is 17.2 mpg. Not bad at all for a pickup. 2. The infotainment center with Apple Car Play is awesome. I love the connectivity with my phone, touch screen is user friendly, and there seem to be no hiccups in the technology on this end. 3. I think it's a sharp looking pickup and with the 20 inch factory wheels on it, I get compliments on the pickups looks. 4. Besides regular service, I have not put a dollar into this pickup, or returned to the dealer for warranty work or additional service. This needs to be noted because I'm going complain next. 5. It tracks straight and rolls quiet at highway speeds. Now for some complaints I have about the pickup. 1. The 6 speed transmission is terrible in my opinion. Drive this pickup through a rural town as you would normally, and you will quickly find out that consumers complaints regarding the sloppy knocking transmission is warranted. I can't believe when downshifting how loud this transmission knocks. Yes - the pickup is broken in with 40K miles on it. No - the "learning transmission" has not learned anything. 2. I can not stand the cylinder deactivation or AFM (Active Fuel Management?) I believe GM calls this. Yes - I can feel it in town and on the highway. No - it's not smooth kicking in and out. Yes - I worry about engine longevity with this feature. No - I don't think it's hardly improved since my 2010 Silverado Crew cab. 3. These seats are uncomfortable. Go ride in a Dodge Ram or a F150 with Leather and the seats are by far more comfortable in either of these choices. 4. I pulled an Ice Castle camper/fish house with this pickup with a gross weight of 5,800 lbs. dry. I wasn't impressed. Even in tow/haul mode the pickup was fighting to find the right gear and on a 55 mph road with the cruise set at 59 mph, the pickup downshifted into 3rd gear going up a hill putting my rpms somewhere around 4,500+. Are you kidding me with this weight? The sway wasn't good either. The pickup pulled poor for a weight that I though wouldn't sweat the pickup. Here's my 2 cents on the pickup in conclusion... While there are features I really do like about this Silverado, I'm not impressed by the overall package I'm getting. I can not complain about the service end of this pickup, but I think Chevy needs to figure out their transmission before I'll buy another GM product. ** Update1/16/20 - I still have the Silverado with 52,500 miles on it and it's really treated me well so far. I picked up a Range Technologies AFM delete module that you plug into your OBD2 port under the steering wheel on the pickup. I can not recommend this product enough. The pickup no longer goes from 8 to 4 cylinders which significantly improves the ride, shifting, power of the pickup. Lifetime MPG dropped slightly to 17.1. Sill no trips to the shop for big repair items. Transmission seemed to improve significantly with AFM shut off.
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Don’t buy avoid at all cost
Stephen Mullett, 11/06/2019
2017 Chevrolet Silverado 1500 LT 4dr Crew Cab 5.8 ft. SB (4.3L 6cyl 6A)
28 of 31 people found this review helpful
Down shifts hard and transmission issues. Fuel injectors issues. Check engine light always going off. Mechanic has never seen this many issues with a new truck Truck less than 18 months old and had nothing but issues with this vehicle.
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Hesitation on acceleration and hard shifting
Churchman, 07/16/2018
2017 Chevrolet Silverado 1500 LTZ 4dr Double Cab SB (5.3L 8cyl 6A)
9 of 9 people found this review helpful
This truck hesitates when accelerating and it shifts hard in both upshifts and downshifts. I read a bunch of online reviews on various websites and found out this is a common problem. I took it back to the dealer, they looked it over, and told me the same thing--it's a common problem. They said it would work itself out, but it might take up to 12 or 14,000 miles! I've now had it for 9 months and driven it for 13,600 miles. No change. It still hesitates when cold and even lukewarm. Once it gets hot, it doesn't have this problem unless I really punch it to try to pass some slow poke. If it downshifts to make the pass, it shifts hard and hesitates. This is all very frustrating and really disappoints me. I had a Colorado for 13 years that had no problems of this kind. (It had other problems, but not this one.) This problem makes me want to sell this truck and go with a Ram instead. *This is a Custom double cab with a 5.3, but this website didn't give that as a trim choice.
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2017 LTZ Silverado Cheap Leather
Josh, 07/26/2017
2017 Chevrolet Silverado 1500 Z71 LTZ 4dr Crew Cab 4WD 5.8 ft. SB (5.3L 8cyl 8A)
53 of 61 people found this review helpful
Owned my 2017 Silverado for just over 4 months with only 12,000 miles and started noticing accelerated wear on the leather seats. The dealer said I should drive with my shirt untucked so my belt and pants dont rub on the leather........ talked to Chevrolet customer care and they blew me off and said they wouldn't warranty the leather. They suggested I put a seat cover on the seats to protect them. Talk about a disappointment. The interior quality of the leather is very poor and the customer service from Chevrolet was the worst I've had to deal with. I will not be buying another Chevy. I've been brand loyal for over 20 years......and this is how they repay loyalty.
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Known Engine issue
Mark S., 01/14/2018
2017 Chevrolet Silverado 1500 LT 4dr Crew Cab 6.5 ft. SB (5.3L 8cyl 6A)
8 of 8 people found this review helpful
The 5.3 engine has a noticeable hesitation at various speeds. There are also times when decelerating quickly, the engine slams down into gears. Research on the internet provides numerous complaints by 2017 owners. This is a known problem by Chevy and they even had a Service Bulletin on it.The guess at the problem is to do some type of diagnostic on the engine and of if falls within certain guidelines, to change the transmission fluid. Not sure why you change the fluid on a new vehicle. Reading also indicates this solution does nothing. Stay away from this vehicle.
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