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Used 2018 Chevrolet Impala Consumer Reviews

4.3 out of 5 stars
57 reviews

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We have a limited number of reviews for the 2018 Impala, so we've included reviews for other years of the Impala since its last redesign.

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Pros
Cons
4 out of 5 stars

2018 Chevrolet Impala

CColeman, 12/14/2018
2018 Chevrolet Impala Premier 4dr Sedan (3.6L 6cyl 6A)
4 of 10 people found this review helpful

For a car this size it rides pretty rough.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
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3 out of 5 stars

Nice car but not really an upgrade from a Malibu

JeffyB, 10/07/2017
2017 Chevrolet Impala LT CNG 4dr Sedan (3.6L 6cyl 6A)
9 of 25 people found this review helpful

The Impala is worlds better than big American sedans of yesteryear, but unless you need a big back seat, I'd stick with the Malibu, which is more agile, and has a better interior. The front seats of the Impala are comfortable for highway cruising and if you are a fat dude they offer a wide seat pan. But for the rest of us, especially if you are used to a Japanese or Euro sedan, these seats are lousy when cornering, as they offer zero ( and I mean zero) lateral support. You may as well be sitting at a bus stop. Also the design of the front compartment means the space around your body and legs is closed in, and feels less roomy than my 2015 Malibu. The engine is meek at low revs, but nail it and the v6 growls and responds nicely. Plenty of passing power! Just don't do that around a curve because although the suspension can handle it, those flat wide seats cannot, and you'll be slammed against the door. Gas mileage was okay in a few days of mostly highway driving-- low to mid 20's. if you really need a big back seat and trunk in an American sedan, this is a nice vehicle and a good value. Otherwise stick with a Malibu, or ( for my money) a Honda Accord.

Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
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2 out of 5 stars

Disappointed

Charles young, 05/01/2017
2017 Chevrolet Impala LT 4dr Sedan (2.5L 4cyl 6A)
7 of 20 people found this review helpful

I purchased the 2017 Impala lt.I had test driven three other Impalas.The ride was very good.The one that I have is worst riding car that I have ever had.I does not smooth out bumps on streets or highways.I find myself bracing for bumps.All the reviews that read ( including Edmund's ) talked about how smooth the ride was.That is not the case for the one that I have.I am very very disappointed.

Safety
4 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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3 out of 5 stars

Disappointed

Bob, 06/15/2023
2018 Chevrolet Impala Premier 4dr Sedan (3.6L 6cyl 6A)
1 of 1 people found this review helpful

Defective AC evaporator core after 4 years $$$$ . Trunk leaks in water , common problem with Impalas . Hole in flex pipe after 2 years $$$$. Bad shock absorber $$. Road noise is high . Goes like heck with the V6 and handles well

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3 out of 5 stars

Bad dash design

Jim, 01/20/2018
2017 Chevrolet Impala Premier 4dr Sedan (3.6L 6cyl 6A)
5 of 21 people found this review helpful

You can see the design and the stitching in the windshield certain times during the day time and it can make you car sick. We only have 2000 mi. On the car and we are read to get rid of it. Poor design by GM.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
1 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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