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Used 2018 Chevrolet Impala Consumer Reviews

4.3 out of 5 stars
57 reviews

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We have a limited number of reviews for the 2018 Impala, so we've included reviews for other years of the Impala since its last redesign.

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Pros
Cons
5 out of 5 stars

Great ride.

Rick, 03/20/2020
2017 Chevrolet Impala Premier 4dr Sedan (3.6L 6cyl 6A)
2 of 2 people found this review helpful

Very comfortable ride. Surround sound Bose system is great. Very well assembled large car.

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5 out of 5 stars

I love it.

Johnny W, 10/30/2020
2017 Chevrolet Impala Premier 4dr Sedan (3.6L 6cyl 6A)
2 of 2 people found this review helpful

This LTZ Premier was my father’s car. Its extremely comfortable and smooth. It’s got all of the features and comfort of a Lexus. It’s very powerful with the V6, and the power is there even through 60-100mph. I often feel like I’m crawling in a 40mph zone and I’m well over the limit when I look down. It’s very sure footed and and the suspension and steering is fairly tight, not too plush like on other cars. It’s firm enough to handle well, but the ride is smooth. The leather is really high quality and the driver seat is amazing for my back. The lumbar support starts out low and rises as you keep the button down. My lumber issue is very low and I just adjust it to hit the right spot. Quality interior. Great stereo. It’s very quiet inside, highly insulated. Keeps cool inside on hot summer days (that could be because it’s white and I’ve never had a white car). It’s got 50k on it now. There were a couple of tire sensors replaced early on, and a major AC component. I’d consider an extended warranty if buying from Chevy. We put a 100k wrap on it that covers everything but powertrain and the powertrain is bulletproof. It was an affordable warranty. So everything has been 100% covered. I think that AC thing was a fluke. Any car is going to have something go. These cars have an excellent reputation for a reason. I’ll add no one messes with you on the road in this thing. Possible Cons: Gas mileage. You don’t buy it for mileage. Also it was odd that a major AC component costing $2500 went at 40k, but stuff happens (I accepted the dealer’s diagnosis because it was under warranty). For the money for a used LTZ Premier I really don’t think you can beat it.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

I love driving this car.

Pammy, 11/16/2020
2017 Chevrolet Impala Premier 4dr Sedan (3.6L 6cyl 6A)
2 of 2 people found this review helpful

This car is very comfortable to drive and ride in and gets great gas mileage. I truly hate it will no longer be made but I keep good vehicles for 10 years, that gives me time to think about my next vehicle.

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5 out of 5 stars

Classy and Sassy

Julia Kosut, 11/18/2019
2018 Chevrolet Impala Premier 4dr Sedan (3.6L 6cyl 6A)
3 of 4 people found this review helpful

I love my car, I am typically a truck girl, so at first, I was skeptical but that didn't last long. I love how sharp it looks, I love the smoothness it has on the road, and the lights are fantastic! Plus the Flex Fuel engine means that gas is about 2.38 a gallon for me! :) Honestly, this car is overall amazing.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

No Air Con. after only 3yrs.

Gary Gibson, 05/28/2020
2017 Chevrolet Impala Premier 4dr Sedan (3.6L 6cyl 6A)
3 of 4 people found this review helpful

Make sure you have extra Warranty on the air con or else you could be looking at a $2200 repair bill like i got for a car that only 3yrs. old not very happy for a car with such good reviews

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