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Used 2018 Chevrolet Impala Consumer Reviews

4.3 out of 5 stars
57 reviews

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We have a limited number of reviews for the 2018 Impala, so we've included reviews for other years of the Impala since its last redesign.

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5 out of 5 stars

Love It So Far

RobG, 11/23/2016
updated 11/28/2018
2017 Chevrolet Impala Premier 4dr Sedan (3.6L 6cyl 6A)
19 of 21 people found this review helpful

I have only had it for a week, so can't say anything about the reliability or the fuel economy. Had to order it special because I wanted the Adaptive Cruise Control which comes with Forward Automatic Braking (they work great), and the dealers don't stock cars with that option. I really like the built in GPS and maps - no longer have to carry a Garmin on my front shelf. And you can program the GPS by talking to it. Got lost at night the first time we were out, and was able to tell it where I wanted to go, and it got us there. Update - Nov 2018 - No change in my comments. Unfortunately, this is one of the cars that General Motors says they are discontinuing.

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5 out of 5 stars
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Performance
5 out of 5 stars
Interior
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5 out of 5 stars
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5 out of 5 stars

Best car that I've owned for years

Mark, 07/17/2017
2017 Chevrolet Impala LT CNG 4dr Sedan (3.6L 6cyl 6A)
8 of 8 people found this review helpful

I went from a 2013 Malibu to the 2017 Impala in March of 2017. I got the 3.6L, 305hp engine because I wanted better performance. The Impala has meet my expectations, not only for performance but in road handling ability and ride comfort.

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5 out of 5 stars
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Performance
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Interior
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5 out of 5 stars

Great value for the money.

Ray, 09/02/2017
updated 03/13/2020
2017 Chevrolet Impala Premier 4dr Sedan (3.6L 6cyl 6A)
8 of 8 people found this review helpful

They should know that they are getting a great value which has always been an important component of the Impala. This Impala is however clearly a step above older models. Great style, ride, comfort and just a really nice driving experience make it a wonderful car to own. I am really pleased with it. I just took a 2400 mile trip and averaged 32 miles per gallon at an average of 70 MPH. I still really like this car and hope that Chevrolet brings back a new version in the future now that 2020 is the last year. If they don't I will just buy a low mileage newer than mine model in the future.

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5 out of 5 stars

the best car I have ever owned

Kmac, 04/08/2019
updated 10/13/2020
2018 Chevrolet Impala LT 4dr Sedan (2.5L 4cyl 6A)
8 of 8 people found this review helpful

Impalas have been a part of my family for 5 decades. I owned a used one in the early 2000's . I treated myself to a new 2018 last spring. Absolutely NO regrets. fuel economy better than I hoped, the 6 cyl gives it some "guts" . the interior is like my living room and the Bose sound system - sublime! Glad I got mine before they discontinued it! 4/2020 update: I still LOVE my impala. It is the BEST car I have ever owned. I hope they "restart produciton in about 3 or 4 years

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5 out of 5 stars

This big guy loves this car!

Matt, 04/01/2019
2017 Chevrolet Impala Premier 4dr Sedan (3.6L 6cyl 6A)
8 of 8 people found this review helpful

I am 6 foot 1 and 240 lb and I hate, YES, HATE seat bolsters. That’s why I bought this car.This car has awesome seats. Maybe a bit too firm at times, but very comfortable with lots of room. After 2 + years I still love the exterior and the high class interior. Powerful engine, smooth quiet ride. My 6 foot 3 son can’t sit in the back due to low headroom and the mileage is only 19mpg, but those are the only two flaws...ok, the reminder that “ice is possible” every time the temp hits 37 is really obnoxious too. Interface w iPhone is terrific, radio controls are superb. I have owned many many cars in my life and this is near the top. Only my old original Acura TL rivals it. My only issues with reliability have been a loud catalytic and a faulty gas pedal, both replaced quickly, same day for free at the dealer. It does not do well in snow at all, but found it much better if you turn OFF the traction control, oddly. Get snow tires if u live where it snows regularly. For a sedan, this car is a good value, very roomy and looks and drives great!

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