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Used 2009 Chevrolet Impala Consumer Reviews

4.0 out of 5 stars
88 reviews

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Cons
4.25 out of 5 stars

At 78,000 miles, still drives like new

Melvin H Hoffman, 04/12/2015
2009 Chevrolet Impala LT 4dr Sedan (3.5L 6cyl 4A)
11 of 12 people found this review helpful

I bought this car primarily because I needed a reliable, reasonable efficient and large vehicle. At a discount of more than 20% it has proved thus far to be a bargain. Just put on new tires and brakes (although still had some pad left). Have changed oil and filters regularly, otherwise just drive it and maintain it. Only problems have been minor: ventilation door in dash needed replacement ($70); Dash in front has a crack from Florida sun (not unusual), replacement is about $120; otherwise no problems whatsoever. I also own a Mercedes (with $120 plus oil changes, crazy) and I prefer to drive this vehicle. In overall use it has averages more than 26 mpg, mostly local mileage.

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3 out of 5 stars

constantly being fixed

rtfd, 11/26/2017
2009 Chevrolet Impala LS 4dr Sedan (3.5L 6cyl 4A)
6 of 6 people found this review helpful

I bought this car in 2011.Ihave replaced the transmission, steering rack, multiple sensers,the senser in the gas pedel i replaced 4 times, impossible to ever get all the warning lights off. I will never buy another GM product again.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
4 out of 5 stars
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3.63 out of 5 stars

Headrests overshadow all of the good

Patrick, 06/28/2010
2009 Chevrolet Impala LT 4dr Sedan (3.5L 6cyl 4A)
9 of 10 people found this review helpful

Everything I like abut this car is constantly overshadowed by the fact that the headrests protrude too far forward. It is not possible to sit back in the seat and up straight - even with the headrests extended to the max. - (and I am only 5'8"). I have called Chevrolet and have talked to two Chevy dealers. The Chevy help line would only say, "That's the way we engineered the car." The dealers said that they have had other complaints but they didn't have an answer for the problem. Both did not know that the headrests could not be adjusted forward and back.

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2.13 out of 5 stars

Bad Experience

taryn2013, 02/28/2013
2009 Chevrolet Impala LT 4dr Sedan (3.5L 6cyl 4A)
11 of 13 people found this review helpful

I am a current owner of a 2009 Chevy Impala. I purchased this car 2 1/2 years ago for a high price but I thought I was getting a reliable car that would last me a number of years. A year into owning it the problems began. My car continusely read service traction control, service airbags, and my check engine light was constantly on & off. I took it to 2 different garages and they could not figure out anything. I ended up at the Faulkner Chevy dealer. I ended up paying over $800 to get the air bags replaced, and a harness strap which had a bad connection. I am a young mother of 2 and NOT happy about this. GM does NOTHING to satisfy concerns or complaints

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4.88 out of 5 stars

LTZ! Reliable AND fun to drive!

OFFSTAR, 11/22/2010
2009 Chevrolet Impala LTZ 4dr Sedan (3.9L 6cyl 4A)
4 of 4 people found this review helpful

Driving this car is fun, Do not confuse the suspension on this car with that of the LS or the LT. Since I purchased this car I find myself taking more travel liberties and looking forward to the long drives. Acceleration is perfect with the active fuel 3.9 engine. I average 36 mpg on the highway AND that was manually calculated, not from the on-board computer (if I don't hot dog it). never less than 23 in town! I have only been to the dealer for maintenance and with 30k and no failures I am impressed and recommend this to anyone who wants some fun, reliability and great fuel mileage!

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2 out of 5 stars

Edison's nightmare

Jim Meyer, 08/05/2017
updated 02/08/2019
2009 Chevrolet Impala LS 4dr Sedan (3.5L 6cyl 4A)
4 of 4 people found this review helpful

Very poor electronics system. Chinese actuators have failed in the door locks, HVAC system, seat belt alarm system, DIC system, and the tire pressure monitor. Also leaky head gasket. Only drive benefits 8000 miles a year since 2011 purchase. GM has offered a 10% discount on repairs. That's a joke

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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4 out of 5 stars

alternator

amanda52, 03/09/2013
2009 Chevrolet Impala LT 4dr Sedan (3.5L 6cyl 4A)
6 of 7 people found this review helpful

Has anyone ever had there alternator go at 20,000k's. I own a 2009 Impala the alternator went and it is not covered by the warranty.The GM service people told me that these things happen,WOW I wonder what is going to happen next, I am in disbelief I had A Buick for 11 years and never replaced an alternator.I am so unhappy with GM.

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2 out of 5 stars

Shame on you Chevy **SHAME SHAME SHAME

Don, 03/16/2016
2009 Chevrolet Impala LS 4dr Sedan (3.5L 6cyl 4A)
8 of 10 people found this review helpful

09 Impala, terrible engineering. And its no recall. It could be very expensive for some of you replacing sensors to finally replace the accelerator position sensor (pedal). I'm a tech and it had me stumped on my wife's car for 2 days. Did not buy or replace anything until I was sure I pinned it down. "Reduce engine power" "Service Traction Control" "Engine Light" codes P2122/P2138. Accelerator Position Pedal (APP) costed me $72 without any discount, 2 -10mm bolts & 5 minutes of my time. I'm a Chevy lover and this won't discourage me from any of my other Chevys or any future Chevys. Just don't believe it from the inside "quality control" side of it in our own American dealerships. ITS A REAL SHAME

Technology
2 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
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2 out of 5 stars

DONT buy without reading this

garblooey@gmail.com, 04/20/2017
updated 10/23/2017
2009 Chevrolet Impala LTZ 4dr Sedan (3.9L 6cyl 4A)
10 of 13 people found this review helpful

these 2009s have transmission problems to the extent that they should have been recalled! A solenoid goes bad and causes terrible slamming shifts, Chevy wont address it. Front brake rotors are TERRIBLE and go out on most of them. Chevy will replace the rotors at great expense with the same factory types that then go bad. I finally replaced them myself with aftermarket semi racing drilled and slotted rotors and have a great braking car . Amendment 10/17--- at 160,000 many things are gong bad. Steering pump ($450), heater venting controller ($800) Motor mounts, one cooling fan, seat belt sensor (again) accelerator pedal sensor and the transmission is worse. I will take a huge loss on this car. GM should be class action sued over the transmission and front rotors. Its running hot and gets terrible around town mileage. in the mid teens. Chevy says its all to specs.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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2 out of 5 stars

Should have done more research

Kathie, 11/28/2017
updated 12/05/2018
2009 Chevrolet Impala LS 4dr Sedan (3.5L 6cyl 4A)
5 of 6 people found this review helpful

This car is great looking and extremely comfortable. But.............we have replaced the rotors numerous times. We started getting a message to "tighten your gas cap" and shortly after that the check engine light stayed on. It's still on! Would not buy another Impala. 6/5/18 We have continued to replace the rotors and as we speak, the car is in the shop getting more new rotors installed. Also, we have had to replace the accuator numerous times. It has something to do with the doors and a fan right in the middle of the dashboard. It either starts knocking or growling. We have NEVER had these things happen on other cars - NEVER!

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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