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Used 2020 Cadillac XT6 Consumer Reviews

3.7 out of 5 stars
23 reviews

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Cons
4 out of 5 stars

I bought one and this is my opinion

Braylon, 06/22/2020
2020 Cadillac XT6 Premium Luxury 4dr SUV (3.6L 6cyl 9A)
38 of 44 people found this review helpful

I bought a brand new Cadillac XT6 about 4 months ago and I do like it. But I feel like for the amount they charge you for just the base package is a lot. Sadly I bought it without doing my research which I typically do. But there are features I don't get that I would if I went a less expensive vehicle. And beware that this car does not come with built navigation you have to pay for it through on star. But they wont tell you till after your free trial is over. I love the design but I just wish they would give me more for money. But overall I love the car. Great ride and delivers tons of power.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

XT6 Junk

Claude, 05/07/2021
2020 Cadillac XT6 Sport 4dr SUV AWD (3.6L 6cyl 9A)
12 of 13 people found this review helpful

Issue after issue with the reverse and forward cameras. Been back to dealer 6 times to correct the same problem. Still not working. Absolute poor quality!

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3 out of 5 stars

Not so great of a vehicle!

Dave H, 11/30/2020
updated 06/02/2022
2020 Cadillac XT6 Sport 4dr SUV AWD (3.6L 6cyl 9A)
7 of 7 people found this review helpful

We owned a 2019 Traverse High Country and it was a great vehicle. 0%, 72 month loan from Cadillac was hard to pass up. XT6 is not a rebadged Traverse. However the XT6 we owned spent a lot of time with the dealer's service. The camera system has proven to be unreliable. It took the dealer 3 tries to fix it the first time. As we were dropping it off for its last service the side camera failed. Dealer reset the codes. We have had frequent tire monitoring system issues also indicating a tire is low or flat. Also a problem with Onstar's navigation. Alao a rattle that was hard to solve. It is ashame this vehcike had so many issues because it rode great, was very comfortable, averaged 25mpg, 500 + mile range, CUE system is great. But the issues just occur too often. Dealer service is not thst great, now they will charge a diagnostic fee for issues if they can't find something wrong even under warranty.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
4 out of 5 stars
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3 out of 5 stars

There IS a better Mid-Size, Luxury SUV out there!

FireMedic, 01/09/2020
2020 Cadillac XT6 Premium Luxury 4dr SUV (3.6L 6cyl 9A)
95 of 120 people found this review helpful

I consider myself a very educated and conscientious vehicle shopper. I will also admit that I've been a very loyal GM customer, having purchased 13 new GM vehicles within our household over the past 30 years. I’ve been actively researching a purchase of a Mid-Size Luxury SUV for the past year. When GM announced the production of the Cadillac XT6, I was waiting with baited breath to learn more and tests drive this “NEW” model. When I finally had the opportunity to drive the XT6, I was immediately left with serious concerns and disappointment. Having test driven the new 2020 Lincoln Aviator prior to the XT6 may have influenced my opinion of the Cadillac prematurely; so I thought. However, as I took careful time to seriously compare of these two American Luxury brands, I felt compelled to turn away from the Cadillac XT6 and pursue a purchase of the Lincoln Aviator. Let it be known that my reason from turning away from GM wasn’t because of any negative experiences with previous GM products! Simply stated, I've become increasingly frustrated with GMs failure to seriously differentiate its product lineup to include Chevrolet, GMC, Buick, and Cadillac. With the exception of some simple exterior/interior cues, GM still insists on sharing one common parts-bin amongst all of its product divisions. From the powertrains to the dashboards, all GM divisions share way too much in common. Additionally, the exterior and interior appearances are lackluster and appear very "dated". The issues that these GM models face can no longer justify the significant difference in pricing that they command. GM has lost its ability to “wow” me with its “new” lineups. Specifically, my comparison of the XT6 and the Aviator allowed me to undeniably conclude that these two vehicles are Not Even Close in many aspects. If anyone has completed simple research, they cannot deny the facts. It is clear that GM demonstrates some serious neglect in the XT6 engineering by fast-tracking its development. As a result, the XT6 became a stretched version of the XT5, which limited its development, therefore forcing comprises in function and performance. Indeed, the XT6 it attractive and functional, however, for five distinct reasons I predict that the XT6 will remain out of reach of the Lincoln Aviator in sales and owner satisfaction. These five keys areas are: Use of C1XX platform (stretched version of XT5); Front wheel drive; Use of 3.6L V6 (LGX) naturally aspirated Engine; No option of a Hybrid variant powertrain; MSRPs that are very close to each other. Regardless of these major points, when considering the XT6, you are simply looking at a well-dressed and rebadged Enclave, Traverse or Acadia that present with the simplest differences in grills, tailgates and dashboards. In sharp contrast, the new Lincoln Aviator is a truly redesigned luxury vehicle that cannot be mistaken for the 2020 Ford Explorer which shares the same platform. Lincoln did some serious homework and accomplished some serious engineering goals. Not only has Lincoln separated itself brilliantly from its Ford brethren, but it truly put a lot of distance between itself and the Cadillac XT6, as well as every other Foreign competitor in the same Class. The Aviator's size inside and out, as well as its base Twin-Turbocharged 400 HP V-6 engine are alone, enough to make it a much better value than the aforementioned threats. It is obvious that the Aviator was meticulously designed from bottom up. Although the Cadillac XT6 has its strengths, as a loyal GM customer for decades, I must regretfully admit that it still falls short in nearly every measure when compared to most other Mid-size Luxury SUVs in the same class. It is disappointing that the XT6 was conceived which such limited time and resources. Opinions aside, only future sales will definitively dictate who will come out ahead. Do your own research and buy wisely!

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Value
2 out of 5 stars
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2 out of 5 stars

2020 XT 6 Platinum

A.Nguyen, 09/30/2023
2020 Cadillac XT6 Premium Luxury 4dr SUV (3.6L 6cyl 9A)
4 of 4 people found this review helpful

We have a 2020 XT6 Platinum since 12/20 with the 3.6L V6. I only drive 8K-9K miles a year in a metropolitan environment but I have needed to change the full synthetic Dexos oil every 4-5 months. The service reps just smiled when I asked why this seems to be the case and he said his wife's XT5 has the same issue. Along with this and the bubbled dash, busted seam on the driver's seat and recalls; I have become very well known at two of our local Cadillac service departments in the Bay Area. They know me by face recognition. And the MPG has been 14 mpg. Otherwise, the SUV has been comfortable, safe and quiet. Although, when I needed to accelerate, the engine howls loudly but nothing really happens for a good 1-2 seconds. You would expect the car to launch like a warplane at the growl of this unrefined engine.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
5 out of 5 stars
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