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2024 Cadillac LYRIQ Consumer Reviews

3.4 out of 5 stars
62 reviews

Pricing

Edmunds suggests you pay
$54,419
Federal EV Tax Credit: up to $7,500 Tax credit eligibility subject to income limits. Learn more
Prices based on sales in OH thru 4/14/25

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Pros
Cons
5 out of 5 stars

My Lyriq is music to my ears

SteveC, 02/09/2024
2024 Cadillac LYRIQ Sport 3 4dr SUV (electric DD)
14 of 17 people found this review helpful

One of the finest vehicles I’ve ever owned. Drives so smoothly with power to spare. It’s comfort level compared nicely with the best Lexus SUV. Someone said it’s the Mercedes Benz of SUV EVs and couldn’t say it any better. The fit and finish is immaculate. I believe the range rating is under estimated. I primarily use the charger that came with the car and can get 100% level 2 charge overnight if needed. I like you can set a charging schedule to take advantage of lower rates. So much nicer than any Tesla model. This SUV EV is the one to get.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Best vehicle we have ever owned

Chris, 04/04/2024
2024 Cadillac LYRIQ Luxury 2 4dr SUV (electric DD)
10 of 12 people found this review helpful

Amazing vehicle. Comfortable. SO QUICK! Quicker than any vehicle I have ever owned except for a Z06 Corvette I drove one time. Interior is wonderful. I will never but a vehicle without Super Cruise. It is that good. Have had an issue when the speakers had no output of any kind (music, onstar, google) but we pulled over and turned off the car open and shut the door and it started working again. Also we really like the Hey Google feature of navigation and controlling the vehicle.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

Do NOT purchase Cadillac Lyriq!!!

Ms. Johnson, Baltimore, MD, 01/09/2025
2024 Cadillac LYRIQ Luxury 2 4dr SUV (electric DD)
7 of 8 people found this review helpful

I purchased my dream car in September 2024. This was my 50th birthday gift as I have not had a brand new car since 2012. About a month after the purchase, we realized the heat and A/C was not working on the passenger side. I took it into service at the Cadillac Waldorf, Maryland dealership where I purchased the vehicle they kept my car for about a month and finally Said that they didn’t know when the part would be in to repair the heat and AC as of today January 9, 2025 I still do not have my vehicle. This customer experience has been terrible. The Waldorf Maryland General manager has ignored all of my calls, emails, and visits. He has refused to contact me back. No one at that dealership has tried to make me whole as a customer. The Cadillac customer service Lyriq concierge department has ignored my calls. No one has tried to correct this horrible, inconvenient, stressful situation. Do NOT purchase a Cadillac Lyriq!!! And do NOT purchase a Cadillac AT ALL if you’re expecting a good customer experience and a great vehicle for the money you are spending!!! I feel so heartbroken and disrespected as a customer!!!

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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Build Your 2024 LYRIQ
At a Glance:
  • 8 Colors
  • 7 Trims
  • 2 Packages
  • $58,590starting MSRP
Build & Buy Cadillac.com
The Manufacturer's Suggested Retail Price excludes destination freight charge, tax, title, license, dealer fees and optional equipment. Dealer sets final price. See all Cadillac vehicles' destination freight charges online.

5 out of 5 stars

So far .. Great!

California Dave, 03/30/2024
2024 Cadillac LYRIQ Sport 1 4dr SUV (electric DD)
4 of 4 people found this review helpful

We loved the look and drivability of this car as soon as we test drove it and our opinion hasn’t changed in the 5 weeks we have driven it . Love how smooth the drive is and just the overall feel of the car . We were a little worried after reading all the reviews on the internet but after joining a few Cadillac Lyric forums we felt better about purchasing the car as the vast majority of people who actually own the car seem to love it ! There are a few things we don’t like of course ( the exterior door handles and the knobs on the interior vents ) but overall the car is just beautiful . As to reliability I guess we will see but at least in our limited time the car has been great and I highly recommend it . One thing I wouldn’t do is go with qmerit for the install of ur 240v plug in the garage .. they just add the 1500 dollars that Cadillac gives u to the regular price in my opinion … but again just my opinion . Take the free 2 year charging if u have EVgo in ur area .

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2 out of 5 stars

Same old problem

Roland, 01/09/2025
2024 Cadillac LYRIQ Luxury 1 4dr SUV (electric DD)
4 of 4 people found this review helpful

My 2024 Lyriq was towed to the dealer for a Battery Fault alert 3 times. Good thing all happened at home and my dealer is only 15 miles away. I also have a few rattles that can't be found. I bought a Cadillac EV (Buy American) and It's a Cadillac. Well, may be time to go foreign

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
5 out of 5 stars
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