2024 Cadillac LYRIQ Consumer Reviews
Pricing
Tech - $58,590 MSRP
Edmunds suggests you pay
$54,987Prices based on sales in VA thru 4/14/25
Worst Decision Ever Made
Lyric Sucks, 11/22/2023
2024 Cadillac LYRIQ Luxury 1 4dr SUV (electric DD)
37 of 40 people found this review helpful
Comes with a myriad of issues and minimal support from the makers and creators of the vehicle. A COMPLETE LEMON! O should have bought another Tesla!!! Battery issues, window malfunctioning, back up break system malfunction, parking assist does not work, random requests to roll down rear windows and roll them up again! Bought the car in July. The customer satisfaction representative calls “to check in” No action taking place JUST TALK! This car has caused me to spend time with the dealer as if it were an OLD CLUNKER! SHAME ON YOU CADILLAC!
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Not even a year old...
Chris L., 07/24/2024
2024 Cadillac LYRIQ Tech 4dr SUV (electric DD)
11 of 11 people found this review helpful
I purchased this vehicle Oct 2023 @ Jim Coleman Cadillac of Bethesda MD, for my spouse as a commuter. We have been to the 4 different dealership service departments with continuous issues related to 1) High Voltage prompt displaying 2) reverse camera intermittently working - sometimes turns off while in reverse 3) ALL the displays turning off while driving 4) Software updates not installing... and others. Of the 4 service departments, only 2 actually performed software downloads and attempted to fix issues - Annapolis MD and Lyndsey VA. The others - Waldorf Cadillac and Jim Coleman did not offer any solutions or help. Although the actual ride of the car is excellent, I worry that something major will happen while spouse is driving. I will inquire to GM about a 'buy back' plan. It makes no sense that I have to pay for this inferior product every month. These issues have caused major inconveniences, and the service departments never offer a loaner. I am completely PO'd with GM and will NEVER RECOMMEND THIS VEHICLE OR BUY ANOTHER GM PRODUCT AGAIN!
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2024 Cadillac LYRIQ for sale near you
3 of 19 listings
- Luxury 3 4dr SUVMSRP: $81,60062 mi away
- Sport 3 4dr SUVMSRP: $72,91548 mi away
- Sport 3 4dr SUVMSRP: $72,91548 mi away
See all 19 listings
9 Months In and Counting
Long Time Car Enthusiast, 05/07/2024
updated 01/06/2025
2024 Cadillac LYRIQ Luxury 1 4dr SUV (electric DD)
18 of 19 people found this review helpful
The car is beautiful with nice luxury appointments. The ride is a little harder than your usual Cadillac ride. I have had it in service 5 times so far. 2 times because it was dead when I came out in the morning and had to be towed to a dealership. The biggest problem is that the dealers nor Cadillac know how to fix these cars. There is a lack of communication and a large learning curve for the mechanics of which each dealer has 1 mechanic that has been fully trained on the car. There is supposed to be a LYRIQ loaner each time you go in for service but this hasn't happened yet to me. The other problem is that GM has decided to put a lot of electronic over the air items on the cars however they neglect to tell you that after the initial 30 - 90 days trial everything stops working unless you spend $50.00 per month on plans (Navigation, Google, On Star, etc.) to keep the systems up and running (not including the Sirius XM rental fee which is an additional fee). I would think a $67,000+ car would include these items. My daughter has a VW ID4 electric and all these come with the car and she spent $25,000 less. So now you know why I rated the LYRIQ as I did. It isn't all the car's fault. Cadillac and GM have a lot of the responsibility.
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I love it — Cadillac Lyriq outstanding!
Wayne Stoeber, 02/01/2024
updated 05/21/2024
2024 Cadillac LYRIQ Luxury 3 4dr SUV (electric DD)
24 of 26 people found this review helpful
I have had my 2024 Cadillac Lyriq AWD for 5 months and 8500 miles. It is very quiet and comfortable. Drives great, handles well and the torque is incredible. It does take some study to understand the infotainment system. Very convenient to charge at home. I just completed a 2200 mile road trip from San Antonio Texas to Sun City West, Arizona. The car performed flawlessly. EV charging stations were available and worked whenever I needed them including the free EVGo stations in the Phoenix area (free from Cadillac for 2 years). I’ve had another 1150 road trip and all went well. The Lyriq is very quiet and rides very well, and the comfort includes massaging seats. Especially helpful is Super Cruise with Automatic Lane Change. I would recommend the Cadillac Lyriq for anyone who wants to combine luxury and an electric vehicle experience. Went in for the 7500 mile check up —- it was free and all that was needed was tire rotation and a software update
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Listen Up GM - Almost Perfect
Bruce M. -, 05/16/2024
2024 Cadillac LYRIQ Sport 3 4dr SUV (electric DD)
28 of 31 people found this review helpful
Coming out of a Hyundai Ionia 5 Limited. Thought it was the best car I ever owned. The Lyric beats it in many areas but fails in others. Had my Lyric ( late 2/24 build) for a month. Did a road trip from LA to Palm Springs. Lots of local driving other than that. Here is what needs to be improved/fixed. - Car sounds - Low speed sound for safety is WAY to loud. I should not be hearing this inside the car. I want my electric car to be quiet. At higher speeds when accelerating you also hear a fake engine type noise. This can NOT be turned off it seems. GM ... PLEASE give owners the option to turn off engine sounds. Several annoying rattles in car. Car itself is very quiet inside which is great but makes any rattles all the more noticeable. I have never had a car make this much rattling noise on bumps. Dealer fixed one of them ( door panel ) but others seem to be getting worse the longer I drive it. Not acceptable. Parking sensors and parking camera. Camera only comes on in reverse. It should come on when you are at a low speed and pulling in to a space. Hyundai did this. Make it an option. Backing out of my driveway on a hill causes the car to beep/seat vibrate and slam on the brakes since it sees the road as an obstacle . None of my other cars did this. The angle of the camera or radar needs to be adjusted or turned down. Does it when I pull into my driveway too and again, no other cars with this same feature did this. Have a sensitivity option on this. Car does not seem to have proper lane keeping at regular cruise control. My Hyundai had lane keeping in normal drive mode at anything over 35 mpg. And Hyundai worked great. When Lyric does it above 45 mph it is no where as good as Hyundai's. . But the super cruise works much better. Seems like it should be the same. Can speed engagement be done in the Lyric again as an option? Lane changing alerts dont seem to tug the car back into the lane to prevent hitting someone. Just seat vibration or sound and red flashing light on windshield. Car should try to steer back if it sees you are going to hit a car. Thought it did this. Why no HUD in this top of the line model when a Chevy Blazer EV that costs less has it. My Hyundai had it. Charging port seems to get quite hot with high speed charging and the Hyundai charges faster. But part of that is that the Lyric has a larger battery so it takes longer. Also only getting 2.6 kw per mile of range and the Hyundai in the exact same driving was getting 3.1. Now this may be due the the fact that the Lyric is much heavier so that reduces it. Not sure if this range is normal on the Lyric or not. Display when it is dusk turns to night mode and you literally can not see it until it gets fully dark outside. This is a safety concern. The sensitivity on the auto dimming needs to be changed or be turned off so you manually can adjust it. And in night mode even in the brightest setting it is not bright enough. So that should me modified as well. 3000 dollar Napa leather seat option not really worth it. . the leather is NOT soft . In fact harder than any leather I've ever had. The armrest on the door is soft but the center armrest between the seats is WAY too hard. Not sure what caddy is thinking here. Google map integrated is great but when you use it on the screen in front of the driver you do not get the traffic info. Why not? You only get traffic on the map when used on the right side of the display. Also the rear/front and overhead surround camera display is very small and not filling the entire screen. It needs to be bigger! My Hyundai was a larger higher quality image. Also the Hyundai has a feature that is a game changer. When you put your blinker on it activates the video camera in the side mirrors so on the dash display you see your blind spot in clear clean HD day or night. This is a fantasic feature and seem like one that Caddy could integrate since their are cameras on the sides I believe. If not add that! Display went black for 30 seconds the other day. Seems like it crashed and rebooted and then all my presets had to be redone. Not great. Hope it doesn't happen again. Never had the Hyundai do that in 2 years of driving. The Cadillac App is not as full featured as the Hyundai one. Also when you open it , it takes literally 3-4 minutes before it updates with current status of car and charge. Hyundai took like 30 seconds. Not sure why the Caddy app takes so long so this needs to be improved. So some may say these are minor things but they do add up and many can be easily fixed with a software update. But all in all car drives great with a nice balanced ride that soaks up most all road imperfections of which there are many in Los Angeles. Car is big so need to get used to that and indeed heavy so you feel it. But plenty of electric torque. SuperCruise works quite well and made the trip to Palm Springs pretty much hands free although it disengaged 3 times going to Palm Springs on the freeway saying road not supported. so that seems like a glitch. Car of course looks amazing inside and out and is a head turner. Luxury feel on all switchgear inside which is what I was hoping for. No comparison to Hyundai in that regard. Hopefully GM reads these things and can make the many mods in their next software update.
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