2024 Cadillac LYRIQ Consumer Reviews
Pricing
Tech - $58,590 MSRP
Edmunds suggests you pay
$53,71213 for sale near you
Reliability Concerns
Annie, 08/15/2023
2024 Cadillac LYRIQ Tech 4dr SUV (electric DD)
56 of 57 people found this review helpful
We purchased our vehicle two and a half weeks ago, and it has spent one of those weeks in service at Cadillac with no end date as to when our issues will be resolved. Similar to a previous reviewer, within 1,000 miles our driver assist system stopped working entirely. The alerts for this failure were constant, unable to be dismissed, and extremely distracting. Our trunk stopped opening electronically. The interior wireless charger does not work. The door handles are not closing flush with the vehicle. We are unable to charge on any charger but a DC fast charger, all other charging attempts fail within minutes. Our infotainment settings have lines of blank or unusable options (for example, seven different lines that say "Sound" in the sound settings). Our infotainment screen becomes so hot while we're driving we can't touch it, and I'm fairly certain it's a fire risk. It feels like GM was so anxious to get these off the production line they started throwing them together, which does not make me feel great about putting my family in this vehicle. Our sole highlights are the range, the look of the vehicle and the space within the car itself. It's a shame nothing else works as expected.
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My 2024 Lyriq Turns Into An Expensive 2024 Brick
2024 Lyriq Nightmare Guy, 09/30/2023
2024 Cadillac LYRIQ Luxury 2 4dr SUV (electric DD)
30 of 31 people found this review helpful
Hello. I bought a 2024 Lyriq on July 29, 2023. It has only about 1,048 miles on it, most of it from driving back & forth to the dealer, located about 100 miles away from me. It has also been towed twice to this same Cadillac dealership. The vehicle can be ina fully charged state, but quite often a "12v battery fault" alert pops up when attempting to turn it on, rendering the vehicle totally immovable. (The two battery systems are separate.) Then the vehicle will turn itself on and off; it may or may not lock its doors; and there is no easy way to make that cycle stop. Eventually the 12v battery is depleted and the 2024 Lyriq becomes a very expensive brick. Ultimately, the vehicle locks itself, game over. Happened to me now again and again, which is why I haven't been able to drive it any distance: what if this happens to me when driving away? My new vehicle is now, once again, 100 miles to my North, back to the dealership. (It bricked on me again Wednesday morning; "fast service" to Cadillac meant them not sending me any help until layer the next day.) Despite me signing every possible coverage Cadillac had available, they have yet to honor either the Cadillac Roadside Assistance contract we signed, or the loaner car deal we entered into, either. Oh, and when they towed my AWD electric vehicle yesterday, they did it by dragging the front end while the vehicle was still stuck in park. A big no no, which even the tow-truck driver stated yesterday. My question is: have any other 2024 Lyriq owners or other folks out there heard about this problem of a "12v battery fault" popping up, leaving the vehicle immovable? Thank you.
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I love it — Cadillac Lyriq outstanding!
Wayne Stoeber, 02/01/2024
updated 05/21/2024
2024 Cadillac LYRIQ Luxury 3 4dr SUV (electric DD)
17 of 17 people found this review helpful
I have had my 2024 Cadillac Lyriq AWD for 5 months and 8500 miles. It is very quiet and comfortable. Drives great, handles well and the torque is incredible. It does take some study to understand the infotainment system. Very convenient to charge at home. I just completed a 2200 mile road trip from San Antonio Texas to Sun City West, Arizona. The car performed flawlessly. EV charging stations were available and worked whenever I needed them including the free EVGo stations in the Phoenix area (free from Cadillac for 2 years). I’ve had another 1150 road trip and all went well. The Lyriq is very quiet and rides very well, and the comfort includes massaging seats. Especially helpful is Super Cruise with Automatic Lane Change. I would recommend the Cadillac Lyriq for anyone who wants to combine luxury and an electric vehicle experience. Went in for the 7500 mile check up —- it was free and all that was needed was tire rotation and a software update
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Lyriq lemon
Jrob, 07/22/2023
2024 Cadillac LYRIQ Tech 4dr SUV (electric DD)
51 of 55 people found this review helpful
Less than 100 miles major battery malfunction 2024 was told all the issues were resolved dtiving a loaner for the last 10 days concierge is a joke waited since May 19 2022 what a waste
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Incredible ride experience
G, 04/23/2024
2024 Cadillac LYRIQ Sport 2 4dr SUV (electric DD)
11 of 11 people found this review helpful
I bought a 2024 Sport 2 AWD. This in my eyes is almost a perfect car. Very good value. It has a stylish & futuristic exterior that turns heads and an impressive interior cabin that is very quiet and the suspension/tires absorbs the terrain really well. Very smooth and powerful ride. It still amazes me that this near 6000lbs car drives this well and zips up from 0-60 in 4.6 seconds. I am one of those Lyriq owners that has had no issues with the car. I suspect it is due to the fact that I bought one of the later VINs and had PIT6065E (dealer software thing) installed before I picked it up off the lot. I highly recommend this car. Very spacious cargo capacity in the trunk because of the extra room under the trunk bed. Very comfortable & luxurious ride. Awesome 19 speaker setup by AKG. Great visibility from within the car and the sunroof/moonroof is always fun to have. Lastly and arguably most importantly, the range on this SUV is phenomenal. At over 300miles on a full charge, you will likely never have range anxiety. On top of that, NACS support will be available later in 2024.
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