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Used 2002 Cadillac DeVille Consumer Reviews

4.2 out of 5 stars
65 reviews

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2 out of 5 stars

Be careful of Cadillac Certified Vehicles

Harry, 11/16/2005
2002 Cadillac DeVille DHS 4dr Sedan (4.6L 8cyl 4A)
9 of 10 people found this review helpful

This is my fifth Cadillac and will probably be my last. It was supposed to be a Certified Pre Owned vehicle but within a week, it was in the shop for three weeks. They had to replace the dash and auto headlights (they are still broken). The traction control can not be turned off (they say it's a computer prob, but can't fix it), there is a pronounced vibration at over 60 mph (the shop says its a characteristic of the car and they can't fix it), and a host of other small problems. I bought the car because it was certified and am sorely disappointed. I always liked Cadillacs but their customer service, at least at my dealership, is horrible. They just don't seem to care one whit. They've sold the car now so to heck with the purchaser. Sad, ain't it.

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3.13 out of 5 stars

Never Again

dwagamon, 03/23/2010
2002 Cadillac DeVille DHS 4dr Sedan (4.6L 8cyl 4A)
5 of 5 people found this review helpful

I first purchased a 2001 Deville and turned it in under the Lemon Law within 6 months (26 times in the shop). We purchased a 2002 replacement. This car was good for about 35,000 miles. Then it started using oil, had to replace 2 seat heaters, water pump, and two starters. Since then it has been one senor after another, cruise control module, two more starters, flywheel, ball joint, etc, etc. I will drive this until it stops to get my investment back, however I could never be compelled to purchase another Cadillac in this lifetime! Not worth the cost outlay or the frustration level. I have also learned Cadillac, as a company, is not concerned about its customers - horrendous experience!

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4.63 out of 5 stars

First Cadillac in 20 Years

dhinds, 12/01/2004
2002 Cadillac DeVille 4dr Sedan (4.6L 8cyl 4A)
7 of 8 people found this review helpful

I have owed BMW, Mercedes-Benz, etc. over the last twenty years. I finally got tired of the expenses and went for a used 2002 Cadillac DeVille. I could not be more pleased. Although, the BMW and Mercedes are more fun to drive and do have some wonderful features, the cost of parts and repairs and over all expenses finally drove me away. This car is wonderful to drive on long trips, has good gas mileage and is very comfortable to drive. So far, the dealer has been great making minor repairs without a hassle. For the money, used that is, pretty hard to beat over the German autos. Cadillac resale values are poor but so what, at least you won't brake the bank with this car. I recommed this old American standard.

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4 out of 5 stars

Leaky leaky

unhappycamper, 08/19/2010
2002 Cadillac DeVille DTS 4dr Sedan (4.6L 8cyl 4A)
12 of 15 people found this review helpful

This is a great riding car and a looker, too. BUT: last year at 73000 miles I had to get oil pan gaskets replaced - $1300. Last month at 83,000 miles, the northstar has a leaky head gasket. That'll be another $1400 plus. Sad that such an expensive car develops problems so soon. I've driven Buick lesabres passed 160,000 miles with no such problems. This is my LAST Caddy.

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3.5 out of 5 stars

Out of lots of money

people champ33, 11/06/2010
2002 Cadillac DeVille DTS 4dr Sedan (4.6L 8cyl 4A)
17 of 23 people found this review helpful

Fun to drive handles great for big car but have had so sink thousands of dollars into repairs in the shop every 3-4 months Northstar engine is crazy expensive to work on if needed. No doubt will never buy a dts again.

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