Used 2019 Cadillac CTS Consumer Reviews
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We have a limited number of reviews for the 2019 CTS, so we've included reviews for other years of the CTS since its last redesign.
Certified Pre-owned is the way to go
Brad, 12/27/2017
updated 12/28/2018
2017 Cadillac CTS V-Sport Premium Luxury 4dr Sedan (3.6L 6cyl Turbo 8A)
37 of 38 people found this review helpful
This part is an update. I still love this car however occasionally the Cue system will lock up when using Android Auto. If you don't start Android Auto on your phone before using it in the car, after you use a voice command it will sometimes just lock up and the CUE system will be unusable until you unplug your phone or turn your car off. It would be nice if you could use Android Auto without having to plug your phone up to the car via USB. Other than that I love this car! I would definitely buy it again. All of the online reviews (Motor Trend, Car and Driver etc. and YouTube) are spot on except for one thing. The CUE system has been upgraded in 2017 and is fast as a phone or tablet so all of their disparaging comments about it are no longer valid for this year model and subsequent. Some reviewers complain that when they touch the silver trim on the center console nothing happens. It isn't designed to. You have to touch the lighted controls. They should just figure it out and get over it. Some reviewers complain about no volume knob. I typically use the steering wheel controls so that isn't an issue for me. They don't have knobs on their phones and they seem to cope. Very comfortable seats (I don't have the Recaros), very high quality interior, great performance, very high tech in the Premium Luxury model. Great looking car inside and out. I can't think of a single option they could add to this car (well maybe massaging front seats). If you buy this car I don't think you will regret it. I guess my only negative comment on it would be they should sell it with all season tires instead of summer tires. I drove this car plus an ATS V and a CTS V and for the money I think this is the best value for the all around package. You only spend a small amount of time having fun with the acceleration compared to hours cruising down the highway. I would rather lean toward the additional comfort (and better looks IMO) of the CTS over the ATS and paying an additional $20-30K for an extra 200 horsepower in the CTS V wasn't worth it to me. I'm satisfied with 420 horsepower.
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Outstanding Value for the $$
Jeffrey Gilmore, 07/13/2019
updated 07/21/2020
2018 Cadillac CTS Luxury 4dr Sedan AWD (3.6L 6cyl 8A)
35 of 36 people found this review helpful
This is the fourth Cadillac I have purchased. I traded in my 2014 XTS because I needed AWD in the climate I live in now. I compared the Audi A6 to the Cadillac CTS. While the A6 had a little more interior room, the CTS has more standard features for less money. Stay away from the turbo 4. It is noisy, unrefined and weak. The 3.0 V6 is quick and smoooooth. The ride and handling is decidedly sporty. Part of this is due to the AWD system and run-flat tires. Ditch the run-flats for some all season radials and a "donut" spare. Tire noise goes away and your ride will be much smoother. Even still, it rides smoother than the A6. I LOVE throwing this car through the curves. Confident precise steering keeps the tires planted, well balanced, thanks to the 50/50 weight distribution. Inside, quality materials abound: a standard feature on all the Cadillacs I've owned. Seats are comfortable for extended periods of time. Front leg room abounds (I'm 6'4) although rear legroom is less than my larger XTS. Touch sensitive controls work great, but are great as a finger-print capturing device. I HIGHLY reccomend you purchase a CTS. The few gripes I have are outweighed by the quality, handling, smoothness and satisfying luxury experience that comes from owning this car. This CTS is the best balance of luxury, sportiness, and value for the $$ of any Cadillac I have owned. If possible, purchase a low mileage CPO. You will save tons of $$ for the same experience as a new model.
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CTS V-sport, best car for the $ that nobody buys
William, 10/04/2018
updated 04/10/2019
2017 Cadillac CTS V-Sport 4dr Sedan (3.6L 6cyl Turbo 8A)
18 of 19 people found this review helpful
Shop around and take full advantage of all the discounts for sure. Be sure and drive one on a nice twisty road as well before buying. First off the new "cue" system so far has ZERO issues and I really like it. Now as for the car, I bought the regular one as I hate sun roofs, and was looking for a nice large comfortable daily driver for all seasons. I planned to keep it for 3 years. Another factor was the price vs performance curve. I was also looking at audi A8, bmw 7 series and Mercedes CLS. What primarily sold me was the online reviews of the handling of the cts as well as ( imho) I really love the exterior looks. The price point I paid after all the GM, dealer ,end of year etc was nearly 20,500 off of the MSRP so that and the fact that is really goes pretty well for a v6 totally sold me. A few things I think could be improved on 1) hvac system should be more accurate as to temp settings 2) the transmission while good, compared to the ZF 8 speed is "acceptable" at best, it shifts far to slow in the sport and track modes. 3) seats should be offered with a massage function 4) The stock run flat tires are HORRIBLE it should have come with most any other brand but Pirelli's for sure, and NO run flats! The interior is very nice for a GM product, seat adjustment if very good for bigger guys i'm 6'6" and have zero issues. Handling and suspension are spot on , they totally nailed that for sure. All in all I really like the car far better than I thought I would when buying it, I've always had Porsche,BMW or Mercedes before this. Would I have bought it for sticker price (70's) ummm maybe but probably not. However for the mid to low 50's it is in fact a fantastic bargain for the money.
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Little Beas
Jim Savage, 07/21/2020
2018 Cadillac CTS Premium Luxury 4dr Sedan AWD (3.6L 6cyl 8A)
9 of 9 people found this review helpful
Car is a joy to dive. It is fully loaded Bose Stereo Nav system Triple Black good Gas Mileage
One of the best sport sedans available
MMiller, 03/03/2020
updated 09/08/2020
2019 Cadillac CTS V-Sport Premium Luxury 4dr Sedan (3.6L 6cyl Turbo 8A)
22 of 25 people found this review helpful
I have now owned two CTS V-Sports (2016 and 2019). The 2019 is the last year for this car and the reason I went ahead and traded my 2016 in for the 2019. In my opinion after driving Audi's, BMW's and Mercedes the CTS-V-Sport is one of the best luxury sport sedan over the last 10 years. The CTS won the Motor Trend Car of the year in 2014 largely due to the V- Sport. The V-Sport is not like any other CTS. It has its own Asian 8 speed transmission that is amazingly smooth which is not available in any other Cadillac/CTS. The 420 hp twin turbo V-6 produces plenty of power. Road feel and handling are on par with my previous favorite the 1997-2003 BMW 5 series. In regards to the infotainment system the updated CUE system (since 2016) is one of the best especially when put together with Apple Car Play. It is much better than the I drive system in my wife's 2019 X-5 or the systems I have used in Audi's and Mercedes. I've not tried the system in a Lexus but why? Only people who don't enjoy driving and have no taste (a grill only a mother could love) drive Lexus. The CTS V-sport really does bring back "Standard of the World" for Cadillac. Too bad Cadillac didn't market this car better or price it more competitively new. They are great deals used (certified preowned) but were about $10,000 too expensive new.
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Beautiful Cadillac CTS 2017
Diana G, 06/29/2018
2017 Cadillac CTS Luxury 4dr Sedan (2.0L 4cyl Turbo 8A)
12 of 13 people found this review helpful
Cadillacs are the only car I buy so I’m a bit biased. The black metallic 2017 CTS wig the black interior is absolutely a head turner. There isn’t a day that goes by that “she” doesn’t get multiple compliments. If you want a beautiful car that outclasses the vast majority of the other rides out there, the 2017 CTS will do it for you. Great to drive as well. Only thing I’m getting used to compared to my previous CTS which I still love and drive is the steering isn’t as precise. Still good but definitely different.
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ROAD NOISE
Mike Moore, 05/29/2017
2017 Cadillac CTS Luxury 4dr Sedan (3.6L 6cyl 8A)
18 of 21 people found this review helpful
recently took the Cadillac CTS on a 1000 mile road trip and mostly interstate and city driving. First styling is what i would expect from Cadillac in and out. At times though the road noise was so loud that it was hard to carry on a conversation. If that could be corrected it would be a great car.
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BMW Beater!
Nick Olheiser, 10/08/2016
2017 Cadillac CTS V-Sport Premium Luxury 4dr Sedan (3.6L 6cyl Turbo 8A)
18 of 22 people found this review helpful
This will be short and sweet. After owning 8 BMW's in each series, converting to the American made Cadillac VSport! Car is amazing looking, handling, and performing! I chose white/black wheels, limo'd out the windows, and have black with red highlighted interior. Car is amazing!
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Buyer Beware - pure lemonade
Roger, 07/19/2019
updated 01/27/2025
2019 Cadillac CTS Luxury 4dr Sedan (3.6L 6cyl 8A)
25 of 39 people found this review helpful
The Infotainment System (CUE) installed in the new 2019 CTS is defective from the factory and Cadillac doesn’t have any working replacements. The screen freezes when the inside of the car gets hot from parking outside. That means you can’t do anything requiring selections on the screen (configuring the vehicle preferences, setting up driver preferences, selecting Navigation, selecting Contacts or Phone, etc.). It also doesn’t recognize voice prompts to call contacts. The Audio Favorites you have stored are also unavailable. It has been 5 years since we posted the first review and Cadillac still hasn't fixed any of the problems.
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2019 CTS V SPORT is he most underrated Cadillac
Don Pavlik, 04/18/2020
2019 Cadillac CTS V-Sport Premium Luxury 4dr Sedan (3.6L 6cyl Turbo 8A)
7 of 11 people found this review helpful
Google 2019 CTS V SPORT Road and Track. Very impressive test.
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Good Product
Jim, 06/08/2019
updated 12/12/2019
2017 Cadillac CTS Luxury 4dr Sedan (2.0L 4cyl Turbo 8A)
4 of 6 people found this review helpful
Sad they are discontinuing this model. Would have bought another in 2020
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You should drive,then make your decision.
Led von Zeppelin , 12/10/2024
2017 Cadillac CTS Luxury 4dr Sedan (2.0L 4cyl Turbo 8A)
1 of 1 people found this review helpful
Everything on this car is solid,handles like it's European rivals ,if not better. My 4 banger hits all the right notes,exhaust note and...32mpg on the highway. The power delivery is right on par with all the expert reviews!
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Sharp looking and comfortable
ruth, 04/15/2023
2018 Cadillac CTS Luxury 4dr Sedan (2.0L 4cyl Turbo 8A)
1 of 1 people found this review helpful
I love the low lighting in my car at night when I am driving. The car is a 4 cylinder but it has a strong motor and plenty of pep. I like all of the features like the back up cameras, lane assist, Wi-Fi, navigation, ac & heated seats. It is just a good car.
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Great car except transmission
Dan Ryan, 02/16/2024
2019 Cadillac CTS Luxury 4dr Sedan AWD (2.0L 4cyl Turbo 8A)
1 of 1 people found this review helpful
I love the car, but I have some concerns about the transmission as it doesn't shift smoothly in the middle gears, and it shudders sometimes. My car was built after the service bulletin, but I am still concerned. Otherwise excellent. Comfortable, fun, practical, and so on.
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good looking
TexIrish, 02/07/2018
updated 08/14/2018
2017 Cadillac CTS Premium Luxury 4dr Sedan AWD (3.6L 6cyl 8A)
2 of 5 people found this review helpful
The seats do not vibrate during lane depature. Other than that, this is one neat car. Good gas mileage, great ride for a car this size. Wish Cadillac would fix the vibration thing.
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Been That - Done There
Gary S, 04/19/2019
2017 Cadillac CTS 4dr Sedan AWD (2.0L 4cyl Turbo 8A)
7 of 22 people found this review helpful
I traded my well liked Audi A6 in on a Cadillac CTS on the advice of a friend who owned one. He's still my friend but I am no fan of the Cadillac. The 4 cylinder 2.0 turbo sounds like it belongs in a Chevrolet Cruz and the often experienced "turbo lag" explained away by the dealer as "just how turbos are". Terribly disappointing. The info system is a joke - you're lucky if you don't wrap yourself around a pole trying to operate it while driving. And the run flat tires - when it's cold it feels like your driving on 4 blocks of ice. To add insult to injury the tires only lasted 17,000 miles. Handling was ok but not great as was cabin noise. The heated/cooled seats did neither very well. The Bose sound system is very good and about the best thing on a very mediocre and disappointing vehicle.
The new caddy.....Great Car !!
Michael Craig, 11/10/2018
2019 Cadillac CTS 4dr Sedan AWD (2.0L 4cyl Turbo 8A)
7 of 22 people found this review helpful
Don't pay attention too sticker price....Get a true value price.
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Lemons R us
MikeMX, 01/05/2022
2019 Cadillac CTS Luxury 4dr Sedan (2.0L 4cyl Turbo 8A)
2 of 7 people found this review helpful
Had one of these for a 3 week rental, 45k miles on it when I picked it up. The infotainment/climate system was junk, touch screen worked maybe 15% of the time. The seat and mirrors were constantly repositioning despite deselecting this feature, and the seat rise to exit would cause my head to impact the interior roof of the car. The motor was good, and it would be ok as a highway cruiser if everything worked properly. But as a driver's driver, I had problems placing this car in tight parking spots. Did I mention the backup camera was glitchy and changed perspectives? This car fulfilled all of my expectations of GM build quality. I do not recommend, poorly designed and unreliable.
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Watch your front end
Daisy duck, 08/03/2021
2017 Cadillac CTS Luxury 4dr Sedan AWD (2.0L 4cyl Turbo 8A)
0 of 0 people found this review helpful
While steering slowly around a corner it sounds like something is loose? My mechanic said it’s the struts I took it back to the dealer he said a Cadillac dealership will fix it…. They called me a week later said it’s fixed it’s not. The quote for struts starts at a grand, just what I want to do after having this vehicle for two weeks. Thanks for nothing velocity in American fork.
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Cadifull
Cadifull, 10/11/2023
2017 Cadillac CTS Premium Luxury 4dr Sedan AWD (3.6L 6cyl 8A)
0 of 0 people found this review helpful
complete luxury with ample space inside..rides like a charm..great sterring ability...stylish outside as well as inside..this is my fourth cadillac cts👍
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Hands down best car I've owned
Sara Johnson, 02/19/2025
2017 Cadillac CTS Luxury 4dr Sedan AWD (2.0L 4cyl Turbo 8A)
0 of 0 people found this review helpful
Looks expensive, and drives like a dream . Every car has its hiccups,but the cadillac CTS 2.0 turbo is fun to drive. The 2018 is probably the most reliable & affordable option for a 2nd CTS owner to buy. I love my 2018 , and as long as you do regular car maintenance the cadillac will do you good. If you want a smooth ride with some cabin noise ( hardly any) that's fast ( everyone is gonna wanna race ya) pick the Cadillac 2.0 turbo . The CTS has all the bells & whistles that look & function beautifully. The panoramic sunroof to the heat/cool leather seats along with the bose sound system you get your money's worth. If you're interested you tube has a lot of videos on the different trim models. Oh also you'll be driving a unique piece of coolness that is not like every car on the road.
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My red beauty is just great
Linda, Green, Ohio, 04/11/2025
2017 Cadillac CTS Luxury 4dr Sedan AWD (3.6L 6cyl 8A)
0 of 0 people found this review helpful
6 cylinder gives you enough power to really get you moving on the road expressway while still being good overall on gas. Love my Apple play feature, heater seats & steering wheel, all of which make that already Cadillac ride a pleasure
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Unfortunately it turned out to be a disappointment
SeabeeDSM, 02/25/2022
updated 08/28/2023
2019 Cadillac CTS Luxury 4dr Sedan (3.6L 6cyl 8A)
0 of 0 people found this review helpful
I like the car and it has been ok EXCEPT for the CUE system. It is absolutely horrible. The system freezes, shows Sirius XM channels incorrect. I constantly updates, or recalibrate, 4 different dealers have done 15 different updates. If I could put something else there I would. No having it and just having a Stereo and separate HVAC controls would have been way better. I like to keep cars for 5 years, but this one is going to go before the end of the year. Update: 3 rear axle replacements all under warranty finally pushed me to trade it in. I really wanted to like this car but it ended up being fairly unreliable.
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2019 CTS 3.6 LUX
D carr, 02/27/2023
2019 Cadillac CTS Luxury 4dr Sedan (3.6L 6cyl 8A)
0 of 0 people found this review helpful
Excellent veh ! All great ! No problems ! Highly recommend this one
Smooth and Clean
Thomie P , 02/20/2024
2017 Cadillac CTS Premium Luxury 4dr Sedan (3.6L 6cyl 8A)
0 of 1 people found this review helpful
Love the interior, drives good, not very spacious but it's only me and another riding along. Like the acceleration, have the 3.6.
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Cadillac CTS 2018
Chappel, 01/10/2024
2018 Cadillac CTS Luxury 4dr Sedan AWD (3.6L 6cyl 8A)
0 of 1 people found this review helpful
I love this vehicle but I’ve had a few issues but they were under warranty.