2021 Volvo XC90 Consumer Reviews

4.3 out of 5 stars
12 reviews
MSRP Starting at
$49,000

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Cons
3 out of 5 stars

a disappointing purchase

poor value for the money, 03/05/2021
T6 Inscription 4dr SUV AWD w/6 Passenger Seating (2.0L 4cyl Twincharger 8A)
14 of 20 people found this review helpful

For a claimed luxury car this was a disappointment as it lacks or has faulty features. Many features normally included in even mid level cars are lacking or poorly executed. Examples are poor voice recognition, unable to reprogram or replace valet remote not needed, only manual steering wheel adjustments, car does not light up when approaching & cant be adjusted, although doors unlock, no way to change this, no automatic door locking on exit, must press remote, cant change this, poor or inadequate computer interface and small screen, rear hatch too low even in uppermost position, easy to hit head repeatedly, inadequate storage cubicles, poor interior space utilization of external size. poor gas mileage (now 12.4 MPG) in mixed suburban driving (about 11 mpg, on urban (not city) driving, less in city driving about 11 mpg) missing many settings & controls to personalize vehicle, poor remote phone charging needs finicky close-up adjustments. Otherwise nice ride & comfort, good power & handling just wish it were better thought out for the money for an XC90 Inscription T6. Perhaps the worst disappointment is the very poor gas mileage, when driven softly and in eco mode the best we can get out of it is about 12.4 MPG in suburban driving here in Florida. Took one steady 107 mile 75MPH trip to Ft. Lauderdale with unusually light/normal traffic and all the car could only manage is 19.6 MPG, Don't know about the EPA ratings as they are exceedingly optimistic on this car; perhaps someone at Volvo tested the car up on a lift with no load on the engine. The collision assistance also does not work well as it clangs on non threatening cars going off to the sides and does no begin braking or stop when in real danger, having poorly tested when approaching an obstacle I had to manually brake as I did not wish to collide as the system did nothing!! Lane keeping assist also is worrysome as it does not maintain proper lane discipline activating only when the tires are on the outer lane markings while the drivers view sees the car overdriving the lane marking forcing active avoidance. Not likely to buy one again as they seem stuck 8 years behind everyone else and seem to be oblivious to modern requirements as Honda, Acura, Infinity Hyundai Lincoln and others have. I apologize for the poor review as I expected better having passed on the similar Acura MDX awd and Lincoln Nautilus Black Label and Hyundai Genesis

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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2 out of 5 stars

Check box engineering at its worst

Jesse Lee, 07/28/2021
T6 Momentum 4dr SUV AWD (2.0L 4cyl Twincharger 8A)
8 of 13 people found this review helpful

I rented a XC90 T6 for a 10 day family trip recently. Coming from a 2018 BMW 3 series, I was very disappointed in this Volvo. The seat has all the usual adjustments, but none are comfortable because the seat bottom pinches my (32" waist) butt. The hands free trunk does not work well. It takes 3 or 4 kicks every - and I do mean every- time before it opens. You have to move the phone around a lot to find the sweet spot on the wireless charging pad. And of course, with the vibration and shakes in a car ride, the phone would move out of position right away, making the charging pad totally useless. I use wireless charging at home exclusively and never had any problems before this. The climate control has to be accessed through the touch screen. So if you see a cattle yard coming up and want to close the vents, you'd have to press the climate control icon on the screen to get to the climate control screen, and then press the (small) recirc icon. Extremely annoying. The AC is noisy but weak. And you cannot turn off automatic climate control- I prefer old fashioned fixed heating/cooling myself. To zoom the map you would have to use your two fingers like on the phone. Except when the car is moving, it's not all that easy to zoom with your two fingers. There is a reason why BMW, Mazda and others use a scroll wheel for this (and other) purpose- the scroll wheel is totally foolproof while the car is moving. And you cannot pan the map. Even my old 2012 Subaru allowed you to pan the map. They provide charging ports but all of them are USB-C. I get it- this car only caters to the trendy people and not us poors who still use USB charging cords on our outdated Iphone 8's. But at least give people the choice of both ports. The radio only displays the station names but fails to display the song names. It's 2021 for crying out loud. There is apparently no way for you to delete your profile once you've paired your phone to the Bluetooth. And I am not the only one- I see tons of other previous renters whose names are still on the Bluetooth connection list. Maybe there is some secret handshake thing which will delete these profiles but I guess I and lots of other renters just could not figure it out. The trunk has a button which will close and lock the trunk. But this button only works if you have the keyfob on you. Limiting its usefulness. Nor can you 'pre-lock' before all the other doors are closed- it doesn't work until all other doors are closed. The door mirrors fold in when you shut off the car. But there is no manual button to fold in the mirror. The keyfob has buttons on the edge of the fob rectangle, not on the face. I guess they are trying to be cute. Too bad they put buttons on both the left and right edges of the fob, and without seeing it, you cannot tell by feel which side is which. Doh! This is a proper 3 row vehicle, but the middle row seats only recline slightly. So you cannot recline comfortably in the middle row as with other 3 row vehicles. This is what I call 'check box engineering'. The engineers have been given a list of features they need to add to the car which they did, but never actually caring to test them for usability and user-friendliness. So all the features are there on paper, but none of them well thought out or well engineered in practice.

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4 out of 5 stars

Good, but not great. Little disappointed.

K. Christner, 02/27/2021
Recharge Plug-In Hybrid T8 Inscription Expression 4dr SUV AWD w/6 Passenger Seating (2.0L 4cyl Twincharger gas/electric hybrid 8A)
9 of 15 people found this review helpful

I just test drove the XC90 Recharge. Pros: Comfortable, quiet, peppy, mileage, good headroom. Bad: Cell phone wireless charger did not work with my reasonably sized Speck case for my iPhone 12 Pro. [Note: I tested same feature out on Audi's Q8 - no issues.] I didn't like the location of the rearview mirror - mounted forward of the electronic box. There's a large hump in the middle seat of the 2nd row making it useless for anyone to sit there other than a very small child. The large center screen was glitchy - home-looking button didn not work on several screens that it should have according to the sales rep. All in all, I didn't fall in love with it. Will keep looking and maybe the 2022 model addresses these things.

Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Value
3 out of 5 stars
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2 out of 5 stars

Disappointing

JB, 09/03/2021
Recharge Plug-In Hybrid T8 Inscription 4dr SUV AWD (2.0L 4cyl Twincharger gas/electric hybrid 8A)
2 of 2 people found this review helpful

Two months in of which one month in the shop for repairs. A faulty "module" that's responsible for switching between electric and fuel. Basically the car arrived with a faulty module, was not tested by the dealer, leased to me and promptly returned by me. It took two more modules to finally get a good one. So far that is. Because after owning 12 Volvos during my life so far, this should have been the crown jewel. Instead I hear myself saying; don't get this one. Me? I was born in a Volvo. Yet, here we go. The car is definitely unreliable. It sputters. And when it works it really does. Should a nearly $80K car give you that feeling?

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Xc90

Reid, 12/28/2020
T5 Momentum 4dr SUV (2.0L 4cyl Turbo 8A)
7 of 25 people found this review helpful

Love it!

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