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Used 2022 Volkswagen ID.4 Consumer Reviews

4.0 out of 5 stars
78 reviews

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We have a limited number of reviews for the 2022 ID.4, so we've included reviews for other years of the ID.4 since its last redesign.

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Pros
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5 out of 5 stars

Home Run EV for Volkswagen!

A. Stucker, 05/24/2021
updated 08/11/2023
2021 Volkswagen ID.4 Pro S (Statement) 4dr SUV (electric DD)
31 of 34 people found this review helpful

As a long-time EV fan I was looking to upgrade from our Honda Clarity PHEV to an all-EV, test driving the ID.4 and the Ford Mustang Mach-E. While the Mach-E was all it was promoted as being, so was the ID.4, but without the $5,000 dealer markup the Ford dealerships were putting on the Mach-E. And, in several ways, the ID.4 is the better vehicle for us, as we're at an age where a more comfortable ride with solid handling characteristics is more important than zero-to-60 time trials. Plus, the ID.4, remains eligible for qualified buyers to incorporate the $7,500 Federal tax credit, making it thousands less than the luxury EVs in its class (compact crossover SUV) like the Tesla Models Y, the Mach-E, Hyundai Ioniq 5, Kia EV6, and Volvo Recharge. True, it lacks their so-called luxury trimmings, but except for the non-sports car acceleration (7 seconds to 60 MPH is plenty safe) it equals or is superior to most of them in terms of comfort, ride and handling. Plus more cargo space, plus the 4-year 50,000 mile bumper-to-bumper warranty, plus the 3 years of unlimited charging at the Electrify America charging network. Note that initially the Electrify America network had some major issues and glitches with the phone app and connecting to the ID.4, but in the past 16 months it has gotten much better. Still not perfect, but much better, and the issues are with Electrify America, not the ID.4. Better range than any of the competition except the Teslas and the new Hyundai and Kia models, and in about 30/70 highway/city driving (in average 80+ degree heat with the a/c usually operating) two- and one-half years in we're averaging 3.8 miles per kilowatt, well above the original estimated 2.9 mile/kWh - now an estimated 275-mile range. And with the tax credit it's very price competitive with smaller and less well-equipped EVs such as the Chevy Bolt and Bolt EUV, Leaf Plus, Kia Niro, and Hyundai Kona, none of which offer an AWD option or have tow-ratings. Seems like the ID.4 has found the sweet spot for an EV with more than adequate range for most drivers whether for daily around-town commutes or taking extended family vacations to most parts of the country. Just note that for extended travel to some parts of the country do your homework for availability of charging stations or networks. Its features and performance match or exceeds most its rivals, with competitive pricing and the best warranty aside from Hyundai and Kia. After the test drive my wife said it was the best car she had ever driven, and I wasn't going to disagree with her. After a couple of weeks of driving it still feel that way, and we're anticipating that will be the case for a long time to come. VW has also done some free software upgrades that make our ID.4 even better with improved driving screen displays and driver and front passenger seats that slide back when exiting the vehicle and then slide forward to the last seating position when entering and powering up the vehicle for easier entry and exiting. And the massage features on both front seats is very nice, something rarely found outside of so-called luxury vehicles, and not on all of those. And, before you ask, no, it's not quite perfect. Many critics have justifiably harped on the infotainment system. Some of the controls are less-than-intuitive, making it dangerous for the driver to try and use while driving as you have to avert your eyes from the road. Using the voice-commands is the best solution for those moments, but it's definitely something VW needs to address in future models. After 27 months of owning and driving our ID.4 we are just as happy with it as the day we bought it. Completely reliable thus far, plus has been given Top Safety+ ratings by the IIHS. And we are averaging 3.8 miles per kilowatt hour or around 275 miles of range. May not be the perfect vehicle for everyone, but for our driving habits and life it does everything we ask it to do and more. Plus the bonus perks of never having to pay for a single drop of gasoline ever again, at least not with a vehicle we own.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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* Starting MSRP of $45,095 for a 2025 Volkswagen ID.4 Pro with single-speed automatic transmission. Prices exclude destination, taxes, title, other options, and dealer charges. Dealer sets actual price.

5 out of 5 stars

Outstanding

durandal00, 06/13/2021
updated 09/07/2021
2021 Volkswagen ID.4 Pro S (Statement) 4dr SUV (electric DD)
22 of 24 people found this review helpful

We turned in our Tigaun end of lease and leased the ID.4 Pro S, white with the grey interior. The white color with the black trim accents looks great.. Just superior in almost every respect to the Tigaun and the Tigaun was a fantastic vehicle. Took it out this weekend for a road trip through the Sierra foothills, mix of highway, small town, and winding country roads. Used 27% battery in over 2 hours of driving, 3.3 miles per kw so very good efficiency. Extremely smooth on the road is the best way to describe it. Comfortable, quiet, fast, and handles well. Just really happy with the purchase. Update: 09/03 Dropping a line after owning the car longer. I still stick with my earlier impressions, the car is just awesome. It really is a sum of many parts all adding up to make it an enjoyable car to own. I have now taken it on a couple road trips of over 350 miles and driven through more conditions. The car just performed extremely well in all scenarios. I saw one review complaining about interior material quality and that can't be further from the truth. I really think VW over built this car to ensure it was successful in a new market and it just feels solid throughout. After a lot of driving my kw per mile average stands at 3 which is not bad at all. That is mixed town, highway, hills driving. I have never had range anxiety or worried about range once. Oh another thing. I see reviews complaining it doesn't accelerate like a Tesla. No it doesn't but it is very fast and just a blast to drive. It is kind of like riding a motorcycle, that instant power and ability to quickly zip into traffic is awesome. I have never thought, wow I wish I had more power. It also corners extremely well. I really pushed it around a freeway on ramp and I gave up before it did. Just glued to the road. It also just looks awesome, especially at night. It is a rolling light show and I have had people stop me to ask questions about the car. I am looking forward to the first major software update which will address some nit picky stuff with the software. So bottom line it has been fantastic at least for me in my experience with the vehicle.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Do not buy this car read real reviews first

Denise, 07/07/2022
2021 Volkswagen ID.4 Pro S (Statement) 4dr SUV (electric DD)
32 of 37 people found this review helpful

Leased the ID4 because I wanted to be sure I liked the electric car before purchasing one. I must say I do love the look and the ride. But other then that I had the car for about 8 months and it just stopped working… they towed the car to a VW dealer near me, but after a week the figured out nobody new how to fix it nobody there had experience (omg) so the towed it to another dealer in Ft myers Fl. Where I bought it, it took them 2 weeks to find somebody to work on it. Now it’s 3 weeks no car. Then I call and they tell me they think they found the problem lol it’s going to be at least another 2 to 3 weeks (wait what).. so no car for 2 months. Ok so who is paying my car loan for the 2 months I don’t have the car ?? Not there problem 😂 wtf it’s a lease I’m leasing a car from you and it breaks because nobody has any clue about these cars and I have to pay for it to sit in your shop…. Oh the will give me a car to use. But not an electric one. Oh ok so now I pay my monthly loan plus now gas on the car your giving me so I will be paying $558 for my ID4 as it sits in you shop and gas on the lender you want to give me ( hummm) 🤔 so I will pay about $700 a month for a car I don’t have and gas in a rentable good customer service. I called corporate and the did nothing but tell me basically it’s not there problem RUDE AS ANYTHING. Like the CEO of the company Scott I loved the VW since I was a kid and this is my 2 VW but after the experience with this company I will never purchase a VW again and I was really looking forward to the VW bus. Not happening can’t wait till this lease is up. Rant over. Good luck to whomever get an electric car from VW or has to deal with corporate

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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* Starting MSRP of $45,095 for a 2025 Volkswagen ID.4 Pro with single-speed automatic transmission. Prices exclude destination, taxes, title, other options, and dealer charges. Dealer sets actual price.

5 out of 5 stars

ID4 Pro Edition

Dudeinmn, 06/09/2021
updated 06/10/2022
2021 Volkswagen ID.4 Pro 4dr SUV (electric DD)
17 of 19 people found this review helpful

Several weeks ago, I was looking at replacing our old 2010 Dodge Grand Caravan with a hybrid for commuting and errands and such. After finding that there is a huge problem nowadays with catalytic converter theft against hybrids, I instead started looking at EVs. I found the VW ID.4 (hadn't heard of it before), and watched a bunch of videos. I liked what I saw. So I took notes on features, price, tax rebate, etc and comparing it against Tesla, Ford, etc this was by far the best bang for the buck. Not only in regard to range, but cost for that range. Also, the included base features (eg heated seats & wheel) come at an extra cost for some other manufacturers. I luckily found a Glacier White Pro ID4 at a local dealer, and started the purchase process immediately. I'm extremely happy with this car so far (about 2 weeks of owning now). It's perfect for us as a family as we PILE ON the miles driving around with the 5 of us (4 drivers). This thing is incredibly cheap to "fill" compared to the van we traded in that got under 18mpg. The drive is smooth, very quiet, nimble and powerful. There is a ton of room in this thing somehow. Comparing it against our Nissan Rogue, the leg room and space in the rear seating area is much better. The vehicle has a very solid feel, while feeling very light at the same time. I highly recommend watching some videos, and heading to a dealer to take a look in person. You won't regret it! **Update June 2022** We’ve had this vehicle for a year now, and crossed 18,000 miles. It still drives exactly as it did on day one. We have not had a single issue with it at all. I brought it into VW for the complimentary 10k checkup, and also put on winter tires (we live in Minnesota). So I guess I’ll bring it in twice a year to swap tires in November and late March. I’ll have them give it a look just in case, but do t expect any repairs any time soon. With gas prices the way they are, we’re saving so much money, it almost feels criminal. We use the ID4 for as much of our driving needs as possible. Little runs to the grocery store, running kids to practices, etc. With our off peak rate of $.048/KWh, it’s about $35-40 a month to run this thing, and it feels amazing.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Saftey Concerns; poor design, unbelievable issues.

Jocellyn, 10/26/2021
updated 10/31/2022
2021 Volkswagen ID.4 Pro S (Statement) 4dr SUV (electric DD)
31 of 36 people found this review helpful

I am disappointed with this vehicle. The infotainment has turned off by itself three times, the audio sometimes glitches and won't increase or decrease, when I'm turning on the vehicle- putting it in D- it will turn off. A huge saftey concern: the vehicle has flashed red and beeped( crash sensor ) when I was slowly strolling without any trigger! My car play will disconnect often, and then it will sound like I have a scratched CD. Seriously? The infotainment is often unresponsive and it has also reported something is wrong with the car. The child safety has gotten stuck on the door and the notification has come up on the drivers screen. I can't get out as a passenger, 35% of the time, because the child safety stays on without being selected'. Update: 10/28/2022 After a year of dealing with malfunctions and shop repairs to no avail, I am returning this vehicle as a 🍋 Lemon. Saftey concerns are worse, including not displaying the speed, charge amount, and signs (which I can read myself but as an added feature sold I would expect it to work). It continues to take multiple attempts to turn on and at times doesn't turn on (does not shift into drive or reverse, only neutral). Important to add, my vehicle was one of the 350+ vehicles with a battery recall due to "improper soldering" which can delay, or stop the vehicle and cause an accident ( NHTSA recall number 22V162). Though they claim they will "replace the batteries", as I spoke to a VW regional manager he stated to me that they do not have a "fix" yet and will let those effected when they do so they could be brought in for repair. I have no confidence this will occur in a timely manner given the extent of the issues I already delt with and the gross negligence encountered throught the repairs (including falsification of documentation - maintaining repair orders open, reported declining services and repaires which I was never informed of, and the kicker: not putting screws back in the saftey plate which keep the batteries safe from the road). The vehicle is designed in such a way where the AC condensation accumulates to an extent where at one point you would think the "water broke". Given that the batteries are cooled by water pumping through, this scared the heck out of me and I got the vehicle towed to reduce any likelihood of overheating the batteries. I've had so many issues with this vehicle, I do not feel safe seeing liquid break through and trailing behind me. One year of attempting to fix the child safety lock only brought more issues, such as leaving the vehicle in the shop for 36 days. Half of which the dealership refused to loan me a vehicle. I incurred over $800 of Lyft, Uber, and Amtrak costs (since I live an hour away to the nearest VW).

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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