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Used 2018 Volkswagen Atlas Consumer Reviews

3.5 out of 5 stars
171 reviews

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Pros
Cons
5 out of 5 stars

We love the VW Atlas

KSM Ewing, 07/31/2018
2018 Volkswagen Atlas V6 SE 4dr SUV AWD (3.6L 6cyl 8A)
32 of 35 people found this review helpful

We knew that purchasing a vehicle it's release year was risky. We opted for the AWD SE. This has all the bells and whistles we need without having so much technology that we risk it failing. We did our research and realized the Tech version was the one that seemed to have all of the problems. I've seen reviews stated the vehicle would stall in traffic and the engine light would turn on. This is the stop-and -go technology that many people get confused on, if the vehicle shuts off to save on fuel and then you attempted to turn it on with the ignition button instead of taking your foot off the brake, the engine light will briefly come on. If stop-and-go technology isn't for you, you can turn the feature off each time you restart the thing. This is new technology and it's going in all new vehicles, people aren't use to it yet. I drive an average on 50 miles a day, mostly highway, I get 21.1 MPG, not bad considering how roomy it is. If we put a mid to higher grade fuel in it we do get even better gas mileage. We took it on a vacation in the mountains, I must say, this made me LOVE it even more. It handled like a dream, hugged the road on winding turns, and the headlights lit the side of the roads great, we were able to see any critters that may jump out in front of us in advance. The had 4 adults and 2 kids and our luggage, we had plenty of room without the everyone complaining they were mushed. The whole time we were in the mountains we had great MPGs! My only knock on the vehicle, I wish it had a better variety of colors. The only color options at our dealership was a white, black, silver, charcoal, dull navy blue and the ugly pea green/yellow. The lines on the car are beautiful and brighter, richer, colors would be best. The only colors that really show the lines are silver, white, and the ugly yellow/green, since there are tons of white SUVs on the road we opted for silver.

Performance
5 out of 5 stars
Comfort
5 out of 5 stars
Value
4 out of 5 stars
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* Starting MSRP of $38,200 for a 2025 Volkswagen Atlas SE 2.0L TSI® with 8-speed automatic transmission. Prices exclude transportation, taxes, title, other options, and dealer charges. Dealer sets actual price.

5 out of 5 stars

Atlast!

Charlie C., 06/06/2017
2018 Volkswagen Atlas V6 SEL Premium 4dr SUV AWD (3.6L 6cyl 8A)
51 of 57 people found this review helpful

I just purchased my Atlas about two weeks ago. I love the size of the vehicle and for its size, it handles nicely. If I put it in sport mode, acceleration is lively and adequate. In normal mode, acceleration is fine. The technology for the adaptive cruise control and lane keeping is amazing and although it took me a few weeks to figure everything out, it never ceases to amaze. The parking assist features work nicely as well. I use it for commuting in Houston and hauling the family around on weekends. Can't wait to take it on a long road trip. I would highly recommend this vehicle.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

My 2018 Atlas and it Parking Assist Malfunctions!

Frank A. Petillo, Sr., 10/08/2018
2018 Volkswagen Atlas V6 SEL 4dr SUV AWD (3.6L 6cyl 8A)
15 of 16 people found this review helpful

I purchased the 2018 Volkswagen Atlas SEL back on March 2018. After having it 3 days, I had to bring it in to service for a clanking noise on the passenger front wheel. Started noticing a rattle from the passenger front end when driving over rough terrain at a slow speed. The Dealer fixed it and that was good. We also complained that the Park Assist system was malfunctioning and it seems to be temperature related. Took it in and was told the dealer was unable to reproduce the problem and it operated normally. After getting the vehicle back from the dealer, it continued to occur, this time stopping the vehicle arbitrarily and flashing all the dash light like we were going to crash!! Took it into the dealer along with video about the occurrence. They updated firmware and talked to VW and when we received the car back, it happened again. It continued to occur this time we notice it only happening at temperatures above 80 degrees. We finally get VW Customer Card involved.....they have QTM tell the dealer to replace the sensors in the front of the vehicle. Received it back with same problems. We tried to initiate a buy back with VW and was recently denied. They recommend that we bring it back in to service. I wasted enough time with this vehicle and since the dealer will not be able to reproduce it (Now that it is fall here in NJ and temps are not going to get to 80+ degrees) we are going to contact an attorney to file a lemon law claim. I wanted to be sure that I can at least spare someone of the headaches this vehicle and VW has caused for my family and I. Yes it comes with 6 year 72,000 mile warranty, but the service departments are not prepared to address issues with this vehicle. This makes the warranty useless.

Safety
2 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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  • 5 Colors
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* Starting MSRP of $38,200 for a 2025 Volkswagen Atlas SE 2.0L TSI® with 8-speed automatic transmission. Prices exclude transportation, taxes, title, other options, and dealer charges. Dealer sets actual price.

5 out of 5 stars

Amazing Vehicle

Dan & Jo, 04/19/2018
updated 11/04/2021
2018 Volkswagen Atlas V6 SEL 4dr SUV (3.6L 6cyl 8A)
15 of 16 people found this review helpful

Had a 2002 Explorer we bought new. Then two Chrysler 300's which were great road cars, last one was 4-wheel drive. My wife then bought a 2016 VW Passat to replace her 2000 Toyota Avalon, which we also bought new back then. She really loved the Passat and I did too, so we looked at the Volkswagen Atlas when it came out to replace the 2012 Chrysler 300 we had. We wanted to get back into the car and suv mode again. The Atlas was so much more of everything compared to other SUV's that we decided to try the SEL model. We are very happy so far with the selection over the others we looked at. The room and comfort to us is amazing and the third row seat is the easiest to get in and out of . It also is the most comfortable. The Atlas handles like a car and is so easy to drive. Big windows is a plus, it is easy to see all around at a glance . Sensors really help with parking, but it is so easy to park , I would really not need them, but they are nice for warning you if you get too close to something. Has good pickup and cruising speed. Averaging 21 mpg half highway and city driving. Shut off motor took a little getting used to, but I now like it. Saves allot of gas at long stop lights. Built in Chattanooga, Tenn, it is put together very well. We liked our Explorer when we had it and the Atlas is really a step up for us over anything we ever had. We really feel safe and comfortable. That is our experience so far and hope it helps people to go at least to look and drive the Atlas and see for themselves.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

2 years of ownership and still love my Atlas

SSingh, 11/06/2018
updated 11/06/2019
2018 Volkswagen Atlas V6 SEL 4dr SUV AWD (3.6L 6cyl 8A)
9 of 9 people found this review helpful

it's been 2 years since I bought it and love driving it. I had catalytic converter changed back in June under warranty, but other than that no issues.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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