Used 2014 Toyota Sienna Consumer Reviews
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Sixth Toyota; still love them
I love this minivan! A couple things about Toyotas that buyers should know: 1) Toyota is practicality and *quality* first, which means that there are sometimes design issues (especially with the interior) that may annoy, but they do not compromise the integrity of the vehicle, and the car will still last longer than any American-made vehicle; 2) Siennas are made to be torn up by little kids, so don't expect Lexus-like appointments (my husband's '12 Avalon is far, far, faaaar superior to my XLE Premium minivan). So, don't be silly--understand what you're buying, and you will be be pleased for many years to come! Update: I had this Sienna until last month February 2017). My 36-month lease was close enough to being over that we were able to swap our '14 Sienna for a '17 Highlander Limited; we just didn't need all the van space, anymore. However, I wouldn't have hesitated to re-lease another Sienna, if necessary. I loved my Sienna, and I had zero issues with it the entire 39k miles I drove it. The ONLY thing that annoyed me was this little squeaking noise that came from the third-row seat when it was cold outside. We never could figure that out. But that really wasn't a big deal, and we hardly noticed it. Overall, the Sienna was an excellent vehicle, and I highly recommend it to anyone seeking a minivan. (Also, leasing from Toyota has been an absolute breeze. I know most folk steer clear of lease deals mostly because of horror stories from other people. But, we haven't had any trouble leasing from Toyota. In fact, we were 3k miles over our limit and technically had two months left on our lease. We traded in the Sienna for the Highlander with $0 out of pocket--including no penalties for being over on our miles. In fact, we had about $1k in equity with the Sienna. Just a note I wanted to leave, in case anyone is considering a lease.)
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Rear doors latch problem is finally resolved
Toyota has finally addressed the issue with the sliding doors not latching correctly and I am now very happy with the Sienna and would buy another one. This van is extremely reliable (47K) miles and handles very well, especially so in the snow.
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- XLE 8-Passenger Passenger MinivanMSRP: $11,83712 mi away
- LE 7-Passenger Mobility Passenger MinivanMSRP: $7,99919 mi away
- LE 8-Passenger Passenger MinivanMSRP: $12,5008 mi away
Toyota is not what it used to
I sold my 2004 sienna with 120k miles on it to get a newer Sienna as my kids are older now, what a mistake. This newer car had only 38k miles on it and for the past year i put around 5000 miles on it plus a lot of money to fix various things. Except my first car that was a 1980 Plymouth Horizon, I have been driving Toyotas for past 30 years. I can say with certainly that newer Toyotas are not as good as they used to be. I still have my 92 Lexus LS400 and 90 Toyota Celica GTS. I made a mistake to sell on older Camrys 86 and 96. I had a 3008 Camry that was one of the worst cars I ever had. I am not sure when these issues started but I would guess building these cars outside of Japanese factories has something to do with it. I am having hard time with fixing stupid things (ac compressor is gone, $2000 repair) in a car like this Sienna when it has very little milage on it. No the car was not abused and was a first owner when I bought. Maybe it is pure luck but Toyota is not what it used to be!
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A little disappointed
Replaced a 2009 Oddy. Based on great 1999 Camry experience, expected the Sienna to be better. So far, not so good. The main problem is the speedometer is wrong. It overstates speed 3-5 MPH. Our dealer in Tyson Corner, VA says it's normal and Toyota seems to agree. Granted, better than understating speed, but not what I expect of Toyota. Another surprise I didn't notice pre-purchase is that the 2nd row seats don't completely remove from the car. There is a substantial harness that remains above the floor. Wouldn't be able to carry drywall for example without damaging it. Never occurred to me to check after flat floors in past 3 minivans - Honda and Dodges. Buyer beware. Update 7/2016: still underwhelmed by the Sienna. We've managed to get used to compensating for the speedometer issue. We haven't had to haul a lot of cargo without the seats installed so the 'bump' hasn't caused a problem very often. I would add to the disappointments the sound system, especially with satellite audio as a source - it just doesn't sound very good at all. Keeping the car connected to my wife's iPhones (two different models so far) has been finicky at times. Toyota's choice to limit use of features like navigation while the car is in motion is frustrating. It had been helpful in previous cars for the front passenger to enter an address or look for a nearby restaurant, etc. while we were driving down a highway - that's not possible with the Sienna. So we find ourselves ignoring the car's systems in favor of using our smartphones - I suppose that's where everything is headed anyway. Other issues include significant road noise and a feeling of the engine being under powered at times. Ok, so enough complaining - what do I like? It has been reliable so far requiring only regularly scheduled maintenance, but that's what I expect. Overall, I imagine we'll be looking at a different brand next time. Update 1/2017: We're waiting on the fix to the power sliding door issue. For now, it's annoying to have to switch it to manual mode just to be safe. Still, reliability hasn't been bad. The major expense in the past 6 months has been replacing the tires. Our Toyota maintenance plan included with the original purchase has now expired so we'll need to pay out of pocket going forward. I'm still overall not real impressed with the Sienna. A particular annoying thing is the XM radio which we had to pay the dealer to install at the time of purchase. For whatever reason, that receiver is incapable of receiving a number of XM stations. E.g., "Holiday Traditions" which we always enjoyed in our former vans was on a channel this year that our receiver could not tune. Considering the XM radio was a $500 add on, this is very disappointing. The glitches with connecting the car to our iPhones has continued so that's not a great alternative. If I were to buy today, I would most likely go with the Pacifica. Update 7/2017: Power sliding door recall fix has just been made available, I am told. We've now had the power doors (including lift gate) disabled for about 25% of the time we've owned the vehicle which is disappointing.
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2014 Sienna continues to disappoint
Perhaps the worst Toyota among 7 that I owned in the past 14 years. Had a pleasure to own two 4Runners, 2 GX470 and 1 GX460, 1 Highlander. This Sienna is wrong in almost every department but biggest is by far rattle and squeaks from cheapest plastic panels that 2014 Sienna has. Impossible to to mitigate those issues. 3rd row seats rattle loudly even after anti-rattle kit was installed. Inside the van it is obnoxiously loud, all road noise comes in at highway speeds that you need to crank radio just to hear it. Certainly, not good for long trips, we bought it to take on the cross-country trips but what a mistake it was. Run-flat tires are useless at about 17K miles. Poor gas mileage, my GX470 with 8 cylinder and square non-aerodynamic body had better mpg than this AWD Sienna.
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