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2024 Toyota Grand Highlander Consumer Reviews

3.6 out of 5 stars
53 reviews

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Edmunds suggests you pay
$43,576
16 for sale near you

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Cons
1 out of 5 stars

Grand Lemonder?

George, 10/25/2023
2024 Toyota Grand Highlander XLE 4dr SUV (2.4L 4cyl Turbo 8A)
152 of 163 people found this review helpful

Just bought 2024 Grand Highlander. At 110 miles got all warning lights and notices constant. Took it in. They reset. A week later same thing. They upgraded software. At 800 miles same thing. Took it in. Said they can’t upgrade software because they already did. They reset. 2 days later, same thing. Called. Said they can’t do anything about it till Toyota figures it out. Meanwhile Toyota continues to sell the defective car. For 53 K I would expect better customer care. BTW, cruse controll doesn’t work during these dash board warnings.

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1 out of 5 stars

Major Transmission Problems

Wally, 12/29/2023
2024 Toyota Grand Highlander XLE 4dr SUV (2.4L 4cyl Turbo 8A)
96 of 103 people found this review helpful

After only 1 month of owning it and only 1034 miles in it, the transmission began a very loud clunking noise & lurching when trying to shift from PARK into REVERSE and DRIVE. It also would not shift out of NEUTRAL into DRIVE even though the shifing lever indicated it was in DRIVE. Also, when finally driving it would not shift out of 2nd gear resulting in an elevated RPM at only 38 mph. There was also a hot smell. Many warning lights came on and have stayed on as well as several things will not function correctly (cruise, AWD, etc.). DON'T BUY ONE!

Safety
4 out of 5 stars
Technology
2 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Not a good model

Former Toyota Customer, 12/30/2023
2024 Toyota Grand Highlander Limited 4dr SUV AWD (2.4L 4cyl Turbo 8A)
84 of 91 people found this review helpful

Bought Grand Highlander in October, so far in shop 3 times for a driver side door rattle, The part was on back order, rattle has returned after attempt at repair, Today a check engine light is on, (system malfunction,drive start control malfunction, AWD malfunction 2WD Mode engaged…Visit your dealer) 1286 miles on car, will be 4th trip to dealership, I’ll be getting rid of this car ASAP…

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4 out of 5 stars

2024 Toyota Grand Highlander XLE

Ohioman, 02/28/2024
2024 Toyota Grand Highlander XLE 4dr SUV (2.4L 4cyl Turbo 8A)
14 of 14 people found this review helpful

I love the ride quality and ample size. Not too big, not too small, just perfect. I wish it came with a V6 engine instead of the 4 cylinder Turbo. Only time will tell how long the Turbo will be trouble free. One thing I would like Toyota to improve is the interior material quality and design. The car is not cheap by all means. The interior looks so cheap that it reminds me of GM vehicles I used to have about 20 years ago.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
3 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

DO NOT BUY A 2024 GRAND HIGHLANDER

Skieler C., 08/08/2023
2024 Toyota Grand Highlander Limited 4dr SUV (2.4L 4cyl Turbo 8A)
189 of 209 people found this review helpful

DO NOT BUY A 2024 TOYOTA GRAND HIGHLANDER!!!! I should've known from the moment I walked in and overheard a sales representative bragging about marking a car up 10 thousand more than the msrp that they do not care about their customers. We recently bought a brand new 2024 limited toyota grand highlander and not even a week of owning the brand new car the check engine light turned on and all the warning messages popped up so we took it into north park toyota service center only to find out multiple grand highlanders have been brought in with the same issue. Not only does Toyota not know how to fix the issue, our car is undriveable. We brought the car into the service center with only 350 miles on it and half of that was driving to the dealership 50 minutes away from us several times due to multiple paperwork issues on Toyota's end. Now I now longer feel safe driving my 2 kids in that car due to the serious mechanical issue and I wanted the car replaced. According to Toyota they'd buy the car as a used car and replace it at a lower value than what we bought the car at a week ago because per Manger "we have to make a profit off of it". So not only did Toyota screw us over by giving us a [non-permissible content removed] car, now they're trying to screw more money out of us. Since the 2024 grand highlander is such a new car there's not many reviews out on it but avoid this car and north park toyota like the plague and it'll save you money and headaches down the road.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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