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2024 Tesla Model Y Consumer Reviews

3.8 out of 5 stars
96 reviews

Pricing

Edmunds suggests you pay
$44,380
Federal EV Tax Credit: not eligible The Base trim does not qualify for the Clean Vehicle Credit.
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Prices based on sales in CT thru 4/14/25

We have a limited number of reviews for the 2024 Model Y, so we've included reviews for other years of the Model Y since its last redesign.

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Pros
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5 out of 5 stars

Pure joy!

IgorK, 11/22/2023
updated 10/23/2024
2023 Tesla Model Y Long Range 4dr SUV AWD (electric DD)
9 of 10 people found this review helpful

1 year/9.5K miles update The good: Everybody in the family LOVES driving Tesla. To the extend that I take it in the morning to drop our daughter to school, then drive to work and return during lunch to hand the car over to my wife so that she can pick our daughter up from school and drive her to the activities in the afternoon. Our older daughter only drives Tesla when she is back from college. MDX sits in the garage for weeks without being driven. If it goes like this we will need to buy another Tesla (well... maybe not, see below). We had a flat tire (sidewall cut), a guy came with the loaner wheel within 40 minutes, then Tesla replaced the tire on my wheel and the mobile service brought the wheel to my house. We only paid for the new tire. With such service, one does not need a spare. Not so good: 1. The car had a glitch when the software update got stuck half way for about 6 months. The car was constantly trying to install it and hence has never fallen asleep. This was resulting in loosing 10-12% charge daily. Using the car every day I was not noticing that until we went on vacation and problem became obvious. Once noticed, I called Tesla, they tried to fix the issue remotely but eventually said I need to make a service appointment. The only available appointment was in a month, luckily the service center took me walk-in and it took them two days to fix the issue. So it was fixed in the end but the issue costed me $$$$ in electricity + some time 2. A few other relatively small but still annoying issues: - a rattle noise. Could not locate the source for it yet, despite youtube and forums are full of discussion of the same issue. - the windshield constantly fogs or some type of film appears on it. I tried to wash it with various solutions - does not help. Ended up having a microfiber cloth handy and just wiping the class from inside every other day - Another common complaint, no parking sensors. As a result, the bottom of the front bumper is all in scratches But all these are not the reasons I'll probably not buy another Tesla. The reason is the INSURANCE COST. It is simply ridiculously high, about 2x of the MDX, despite MDX being more expensive and, in my view, less safe. ___________________________________________________________________________ I know there are myriads of reviews on Model Y both in the written format and on youtube but I'm reading edmunds reviews when doing my research and hence felt obliged to leave mine here. Some background: 1. This is our second EV, we used to lease Hyundai Ioniq Electric 2020. That was a decent car, especially for our purposes (first car for our high-school teenager and then we used it as our main city car when she left to college). Plus, our lease was almost free (very-very cheap) considering the federal tax credit back then and all the EV incentives from the state of NJ. Since then, we moved to GA and after lots of hesitation we nevertheless returned the car (rather than buying it from the lease). 2. I have not test-driven BWM or Mercedes EV's, I'm sure they are great vehicles, but also they are quite a bit more expensive. Besides, we used to own BMW 3-rd series and while fun to drive, our experience with its reliability made us not wanting to deal with BMW's again. 3. I consider myself an enthusiastic driver. Nothing crazy but I like dynamic driving. My other car is manual 2006 Subaru Legacy Spec B. To the extend possible, I'm maintaining and fixing our cars myself. 4. The main point of comparison is our second family/wife's car - 2023 Acura MDX ("Unimpressed" review on that car can be found here too) 5. I don't qualify for the federal tax credit, nor state of GA has ANY incentives for EVs. Even then, after all the recent cuts, I consider Tesla Model Y worth the price. If you do get the federal tax credit and/or have state incentives, I really don't see how any other car can get anywhere close to Model Y in terms of both the practicality (including virtually no need for maintenance) and fun to drive. We get the car just a bit over a month ago and now have 1,100 miles on it. Mostly city driving, one 300 mile road trip. The buying experience was the best ever. I placed the order online on Friday night, next Thursday morning I was driving my new Tesla. I spent about 10 minutes at the delivery center and even that was because in GA there is one form that has to be signed physically. The car was waiting for me, it just took a minute to setup the phone key. The plate, registration and the title arrived in the mail in a couple weeks. For me that was a huge plus, I absolutely hate dealing with the sales people. The car is fun to drive. I can accelerate when and how I need it to, the handling and steering are great. The sitting position and the seats are very comfortable (I'm 6'2'' with the back pain problem), and can sit behind myself quite comfortably too. The tech is beyond intuitive (especially comparing to Acura). I don't need keys and I don't even carry the card with me, everything is done through the phone. For me there is absolutely no problem with all the controls being on the touch screen, again - everything is super intuitive. If I have to complain about something, it would be the road noise at the highway speeds. Not too bad, but it would be nice to have a quieter interior. To conclude (for now), I'm very-very pleased with the car. Honestly, should I bought Tesla first, I would have never ever bought the Acura, its tech is so outdated and also it was quite a bit more expensive...

Safety
5 out of 5 stars
Technology
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Performance
5 out of 5 stars
Interior
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Comfort
5 out of 5 stars
Reliability
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Value
5 out of 5 stars
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5 out of 5 stars

Best Car I owned

Need for Speed, 03/04/2023
2023 Tesla Model Y Performance 4dr SUV AWD (electric DD)
12 of 14 people found this review helpful

I love changing my cars often. But looks like I’m keeping this one for a while. It is fast, it’s agile and practical. Has ton of space, hidden compartments. I love getting software updates. Brings new features. Driving it is cheap. Almost no maintenance. See some negative reviews. May be I was fortunate. Close to 15K miles and zero issues!!! I would definitely recommend.

Safety
5 out of 5 stars
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5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars

Best car we have every owned

Gmouid, 03/25/2023
2023 Tesla Model Y Long Range 4dr SUV AWD (electric DD)
15 of 18 people found this review helpful

We received our car in December 2020. We had 1 problem with door sticking which was fixed at our house by technician that came to our house. We love the acceleration, very comfortable seats and convenience of charging at home. We leased this Tesla, the next one we will be buying. We are 100% happy. Apple CarPlay is great but is unnecessary on the Tesla because their system is excellent.

Safety
5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars

Excellent, but miss Android

Pierre, 03/30/2023
updated 04/01/2025
2023 Tesla Model Y Long Range 4dr SUV AWD (electric DD)
28 of 35 people found this review helpful

I have been the owner of a Tesla Model Y for over 12 months now. I live in Switzerland, with plenty of mountains, so one has to go up and down quite regularly, a potential challenge for an EV. And the winter road conditions may be challenging... But so far, so good. The only complaint, and it is major in my experience, is the lack of a robust navigation system. I am appalled by the quality of the native navigation system as it is, with speed limits being often wrong. I also find the traffic information to be of a lesser quality than the one you get from Waze. This probably explains why there is a market for accessories that allow you to attach your smartphone to your Tesla's big screen. An absurdity: a nice large screen, that needs a smaller one (your smartphone) attached to it, just to address the shortcomings of an inevitably subpar Tesla software ecosystem. Tesla engineers & strategists: please give serious consideration to opening up the Tesla software to an Android-based system through the big screen, as this would have allowed to take advantage of so much better navigation apps like Waze. Another crap & ridiculous decision: that of not allowing a Tesla owner to get the full functionalities on his car, if he-she uses his phone to provide access to the Internet. And also, not recognizing the hot spot automatically when the phone is put in tethering mode. Someone at Tesla thought that by making life more difficult for some Tesla users would drive them to fork out the monthly connectivity service, which was already paid for by them as part of their mobile phone package. And then of course, there is the elephant in the room, I mean the owner of the Tesla company. I would never have bought the car had I known what this horrible human being would be morphing into. Same feeling some Germans must have had after the second World War regarding Volkswagen.

Safety
4 out of 5 stars
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2 out of 5 stars
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4 out of 5 stars
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3 out of 5 stars
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3 out of 5 stars
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4 out of 5 stars
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3 out of 5 stars
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5 out of 5 stars

So Much Fun, and Affordable

Skepticaleye, 03/09/2024
2023 Tesla Model Y Long Range 4dr SUV AWD (electric DD)
5 of 5 people found this review helpful

Have owned for 6 weeks and still learning all the cool electronics. Have been enjoying the comfortable and pleasant ride from the get-go. As many others note, the driving experience is wonderful. The controls, both of the driving experience and creature comforts, once you learn what's possible, are mostly beyond the usual automotive standard. Oddly, the traffic-aware cruise control is not as smooth as expected, but it's a cut or two above the old cruise control. Absolutely love the home charging, "pre-conditioning" (warming/cooling the car for your departure time), and range. A quick look at Tesla's charging network and ability to find the best charging site for you makes range anxiety melt away on those occasions when you plan to travel more than 250 miles. So much about this car is so much less hassle than an ICE car. You just have to get used to driving a vehicle that is fundamentally different, which is a step into the future and a lot of fun. For Colorado residents, there's a $5,000 tax credit on top of the federal $7,500 credit (which is applied at the time of sale), and that makes the Model Y less expensive than a comparable RAV4 hybrid or CR-V hybrid.

Safety
5 out of 5 stars
Technology
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4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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