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Used 2023 Tesla Model Y Consumer Reviews

3.9 out of 5 stars
74 reviews

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5 out of 5 stars

Excellent, but miss Android

Pierre, 03/30/2023
updated 04/01/2025
2023 Tesla Model Y Long Range 4dr SUV AWD (electric DD)
29 of 36 people found this review helpful

I have been the owner of a Tesla Model Y for over 12 months now. I live in Switzerland, with plenty of mountains, so one has to go up and down quite regularly, a potential challenge for an EV. And the winter road conditions may be challenging... But so far, so good. The only complaint, and it is major in my experience, is the lack of a robust navigation system. I am appalled by the quality of the native navigation system as it is, with speed limits being often wrong. I also find the traffic information to be of a lesser quality than the one you get from Waze. This probably explains why there is a market for accessories that allow you to attach your smartphone to your Tesla's big screen. An absurdity: a nice large screen, that needs a smaller one (your smartphone) attached to it, just to address the shortcomings of an inevitably subpar Tesla software ecosystem. Tesla engineers & strategists: please give serious consideration to opening up the Tesla software to an Android-based system through the big screen, as this would have allowed to take advantage of so much better navigation apps like Waze. Another crap & ridiculous decision: that of not allowing a Tesla owner to get the full functionalities on his car, if he-she uses his phone to provide access to the Internet. And also, not recognizing the hot spot automatically when the phone is put in tethering mode. Someone at Tesla thought that by making life more difficult for some Tesla users would drive them to fork out the monthly connectivity service, which was already paid for by them as part of their mobile phone package. And then of course, there is the elephant in the room, I mean the owner of the Tesla company. I would never have bought the car had I known what this horrible human being would be morphing into. Same feeling some Germans must have had after the second World War regarding Volkswagen.

Safety
4 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Best Car I owned

Need for Speed, 03/04/2023
2023 Tesla Model Y Performance 4dr SUV AWD (electric DD)
12 of 14 people found this review helpful

I love changing my cars often. But looks like I’m keeping this one for a while. It is fast, it’s agile and practical. Has ton of space, hidden compartments. I love getting software updates. Brings new features. Driving it is cheap. Almost no maintenance. See some negative reviews. May be I was fortunate. Close to 15K miles and zero issues!!! I would definitely recommend.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Best car we have every owned

Gmouid, 03/25/2023
2023 Tesla Model Y Long Range 4dr SUV AWD (electric DD)
15 of 18 people found this review helpful

We received our car in December 2020. We had 1 problem with door sticking which was fixed at our house by technician that came to our house. We love the acceleration, very comfortable seats and convenience of charging at home. We leased this Tesla, the next one we will be buying. We are 100% happy. Apple CarPlay is great but is unnecessary on the Tesla because their system is excellent.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

So Much Fun, and Affordable

Skepticaleye, 03/09/2024
2023 Tesla Model Y Long Range 4dr SUV AWD (electric DD)
5 of 5 people found this review helpful

Have owned for 6 weeks and still learning all the cool electronics. Have been enjoying the comfortable and pleasant ride from the get-go. As many others note, the driving experience is wonderful. The controls, both of the driving experience and creature comforts, once you learn what's possible, are mostly beyond the usual automotive standard. Oddly, the traffic-aware cruise control is not as smooth as expected, but it's a cut or two above the old cruise control. Absolutely love the home charging, "pre-conditioning" (warming/cooling the car for your departure time), and range. A quick look at Tesla's charging network and ability to find the best charging site for you makes range anxiety melt away on those occasions when you plan to travel more than 250 miles. So much about this car is so much less hassle than an ICE car. You just have to get used to driving a vehicle that is fundamentally different, which is a step into the future and a lot of fun. For Colorado residents, there's a $5,000 tax credit on top of the federal $7,500 credit (which is applied at the time of sale), and that makes the Model Y less expensive than a comparable RAV4 hybrid or CR-V hybrid.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

A few wipes away from perfect

Gasser, 12/05/2023
2023 Tesla Model Y Long Range 4dr SUV AWD (electric DD)
5 of 5 people found this review helpful

Have had a Model Y AWD Long Range for a month. Build quality good. Paint good, panel gaps good, all doors, windows, seats, seat heaters work. Only glitch is when I start up and shift into R or D, windshield wipers make 2 wipes before settling down. I hope it’s not a sign of some other electrical gremlin. My wife feels suspension is too harsh. I don’t like the frameless window, the turn signal views would be better served with the BSM like Mercedes. I dislike the distracting screen, buttons for most functions would be better. I bought the newest Tesla charger (60 amps) and car charges at 44 miles/hour. Lease rate was great!!! $200/month less than Mercedes GLC. Overall, a solid “B”.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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