Used 2013 Subaru XV Crosstrek Consumer Reviews
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Love is what subaru is about is right!
Never had a Subaru before. Son & daughter in law have had a few. Live in Michigan where winter is rough. Son convinced me to lease new Crosstrek. I love it!!! I get super great gas mileage. In fact one time I went 20 days between fill ups. I usually get anywhere from 25-29 miles per gallon, in the city. I don't drive freeway often. I can't wait to see how it handles in the winter. When lease is up I am considering going to an Outback or Forrester. Son drives Forrester, says ride isn't as smooth as CrossTrek. Outlback is. So may be that one. I have no complaints what so ever. I love love my CrossTrek.
transmission failed at 113,000
don't buy this car. Bought it new and transmission failed. I did all the preventive maintenance. Should have learned from my 1st Subaru that died on me at 110,000 miles. I will be buying a rav4 now because I have lost thousands of dollars. The cost to fix the transmission would be 3 grand. no way jose
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- Premium 4dr SUVMSRP: $5,35754 mi away
- Premium 4dr SUVMSRP: $5,30042 mi away
- Premium 4dr SUVMSRP: $6,98957 mi away
Bummed about MPG!
I really like most things about the car but I am getting terrible (15-19) mpg after 3,000 miles and I don't understand why! I purchased the car expecting it get pretty good MPG around the city, yet still be a fun weekend car for mountain adventures. It has a solid interior, good handling, relatively high clearance and a rugged look, all of which I like. But for some reason the mpg is totally lacking. I am a mellow driver and I do a mix of city/hwy, so I can't figure out any obvious explanation for the bad mileage.
What I thought was a dream is a nightmare!
At first I absolutely loved my purchase. Great in snow, rain etc. My car had no problems in any weather condition. Took it on all kinds of adventures with my Dog and husband. The seats fold down flat so with tetris skills you can fit a surprising amount in it. In 2018 I started to hear a buzzing sound when driving, shortly after a screeching sound when I turned. Took it in and had a barring replaced but the buz sound was still there. Less then a year later, buzzing and screeching sound, took it in and had another barring fixed. I could still hear a buz months later and it seemed worse, took it in and they replaced a belt. Had a notice for some recall work so I took it and asked if they could check they sound and they said everything was fine. Months later again I was in another 2013 trek with less km's, no sound. At the time my assembly plate had also caused my key to get stuck sometimes so I took it in again and asked them to check the buz. This time I was informed that I needed a new transmission, warranty covers up to 160,000 km, I am 163,000 so sol. I called Subaru Canada and was told that even if I was 1 km over they wouldn't do anything. If you have one sell it back to a dealer. If you are looking to buy... don't. Side note, second Subaru I have owned to jave the Transmission go, first lasted longer and was older but clearly there is an issue they are not addressing. Fool me once, fool me twice, don't buy a Subaru.
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If you really have to, just don't.
If you're really set on getting a small, all-wheel drive, hatchback. Get the Impreza, or better yet, get another car completely. I bought mine with 7 miles on it in 2012, and drove it exclusively (minus all the times it was broken) till I traded it in in September 2018. The vent door in the dash broke just after warranty was up, during a drive to work through freezing fog. I had to keep my windshield washers (with fluid spraying) on the entire 10 miles down the road. The car ate 3 CV axels (which is low versus others I've heard, for the amount of miles I put on the car since they were mostly highway miles), and countless quarts of oil. As in every 1000 miles I had to add another quart, and according to the dealer, this is considered "normal". I had a Toyota Camry with an actual oil leak, and I never had to add oil... It's too light to be useful in any slightly adverse weather scenario. I got stuck in a parking lot with only 3-5 inches of snow on the ground, and while driving home during an ice storm (it was WAY worse than predicted), we repeatedly got past by 2 wheel drive cars while even going 25 mph felt like we were going to fishtail and spin out of control. I could feel the car slide sideways with any wind on a snowy mountain passes. The CVT went out twice in a year (once on acceleration from a stop, the second time I was traveling 70 down the freeway). They finally replaced the whole thing, but with a re-manufactured transmission. The final straw was when the HVAC control panel apparently melted and the air compressor also needed to be replaced (another $2-3K). I was done with it. Traded it in for a used Toyota Corolla which handled just as well in the snow this past winter. As far as the non-fatal issues: I could only get the light brown interior with the white exterior (which was dumb, but not a huge issue), the bluetooth ended up crapping out and not connecting to phones. It would take a lot of hitting the "retry" button before it finally connected. The hydraulics on the hatch were starting to go out, and it was a pain to have to slam closed every time, or hit my head because it wouldn't go up all the way. The road noise was very loud in the cabin, I often couldn't talk to people via bluetooth while driving. The gas mileage wasn't what was promised. It wasn't horrible, just not the 30 mpg I was hoping for. The good points, because it actually did have a few: the ground clearance, it was supper comfortable for me and my passengers. The turning radius, one can get out of a lot of tight spaces without using a 4-point turn. And it had the option of a less techy sound system. And it kind of looks like a turtle from the side. I realize that I probably got the car that Subaru made its employees come in on their day off to build, but to be safe, I say stay away from this model.
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