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Used 2016 Subaru Outback 2.5i Limited 4dr SUV AWD (2.5L 4cyl CVT) Consumer Reviews

4.4 out of 5 stars
54 reviews

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4 out of 5 stars

I may be converted

Lucyb, Salt Lake City, UT, 07/23/2017
updated 07/25/2019
Subaru Outback 2.5i Limited 4dr SUV AWD (2.5L 4cyl CVT)
3 of 3 people found this review helpful

First let me say that my car was recalled for the steering wheel problem two days after I picked it up. Subaru did an outstanding job with that recall effort. I love the car styling and interior as well as the great gas mileage. The car has adequate acceleration for highway driving and passing. The cross-traffic detection and blind-spot features are great. Here are my issues with the car: 1). Navigation/clock/radio freeze at the most inconvenient times and the only 'fix' is to restart the car...this happened on the highways in Phoenix, Las Vegas, and Redlands CA...why did I pay $$$$$$$$ for something so unreliable?, 2) the front seats tend to create back aches on long road trips, 3) the lane change detection is overly sensitive and is a constant 'beep' machine, 4) Road and wind noise is substantial and very tiresome on long road trips (a better radio might drown this out). I have about 20k miles thus far and I'm considering trading cars if the navigation freeze issue cannot be fixed. January 2018 update - obviously I was very frustrated when I wrote the original review. However, when I took the car in to the St George dealership to complain about the navigation system freeze again, they were able to install an update they said would fix the problem and it did. I admit I was surprised but it is fixed. I still think the wind and road noise on long trips is bothersome and that the lane departure alarm is too sensitive(mine is turned off). However the front seats are adjusted to be comfortable, the cross traffic, blind spot detection and dynamic cruise control are great. I love the gas mileage. I love the service that I get at the St George dealership. While I don’t love this car as much as some others I’ve owned, I can’t think of any car I’d rather have right now. Updated: july 2018 My Outback is still running great. However earlier this year I got in my car and it wouldn’t start.....nothing...no noise...dead. I called Subaru roadside and they arrived within 45 mins(great service). Jumped the car and I drove to the dealer who replaced the battery without any issue(again great service). Apparently there is some issue that is draining the battery(three out of four people in the service area had experienced the battery problem). I love the Subaru approach to service and dealing with problems. I plan to keep this car for quite a while. Update January 2019 - it’s spring in southern Utah and I have the new car bug (not because anything is wrong). The only thing that I’d like to have on the Outback that I can’t get is ventilated seats...it is hot in southern Utah in summer....I can’t get excited about any SUV option because of price, mileage, or size. Come on Subaru, put ventilated seats in the Outback.... Update July 2019: the Outback is still running great...only standard maintenance required and new tires. I’m waiting for the 2020 Outback to test drive......the touring model has ventilated seats!!!!!!!!!! I guess I have turned in to a Subaru person.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

The Outback IsNot What It Was

Dissapointed, Dundalk, MD, 11/20/2018
updated 05/20/2020
Subaru Outback 2.5i Limited 4dr SUV AWD (2.5L 4cyl CVT)
6 of 8 people found this review helpful

So, I really do want to like this car, but it has some problems you need to be aware of. Cv joints: Replaced the first one at 80K, now 2 more are failing. Front and rear brakes worn out at 80k. Rear power gate randomly does not work, passenger window pinches in the door frame erroring out the power windows causing to roll all the way down, leather seats are a joke (driverside leather cracked and tore in 3 spots), car eats tires like crazy (new ones every 35k), coolant leaks, battery is terrible. In short, just under 100k on the car and had more work done on it than my ford truck with 265k. Would not buy another subaru this one.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Subaru Outback 2016

Mary Spence, 11/16/2015
updated 08/01/2016
Subaru Outback 2.5i Limited 4dr SUV AWD (2.5L 4cyl CVT)
21 of 33 people found this review helpful

You should drive both the 3.6 and the 2.5i to get a feel for the difference. Also should test the difference between the cloth seats and the leather seats, In my view comfort is important with the leather seats that give more. So I got them.

Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Way too noisy and underpowered

kathy kraholik, Prichard, WV, 04/09/2016
updated 10/19/2020
Subaru Outback 2.5i Limited 4dr SUV AWD (2.5L 4cyl CVT)
11 of 18 people found this review helpful

very comfortable road ride. great mileage for class. over 34 mpg on highway. very loud engine noise. lots of road noise. blind spot monitors not good in bright sunlight, need a larger warning sign, power rear hatch is very finickey needs improved would like to see a foot activated hatch like the ford escape, engine is under powered, bluetooth constantly disconnects the phones, hard to hear stereo due to road noise, seats in front need a little more support in seat, headlights are not good would like to see bi-xenon headlights, turn lights work well, adaptive cruise control needs work, does not return to speed soon enough almost caused me to get rear ended several times, do not like to be forced to purchase a sunroof to get eyesight system, needs front and rear parking sensors, radio controls and options need improved. mainly not enough torque when accelerating and way too much road noise are the biggest drawbacks for me, my ford escape was much better in these areas (2013 titanium) as well as having better headlights, nav system, audio system, front and rear parking sensors and RCTA were all much better and also had a foot activated rear hatch. Update Oct 2016: This 4 cylinder is extremely loud and noisy, so much so that you might as well not have a radio system and it is so under powered that it is very annoying and gives no confidence when trying to merge into highway driving or passing. A good vehicle for grandparents whose hearing has already been damaged and don't intend to use the radio. Subaru should focus on sound insulation for cabin occupants and improving power and acceleration. I could not purchase another outback until these very important to me issues are addressed. The voice controls have never worked and are useless. It never works correctly always calls the wrong number or performs the wrong task, not what I asked it to do. At least it looks good. Had vehicle for two years now, still underpowered and noisy especially when accelerating, hope the 18's have much more insulation to deaden sound and hope they can accelerate to 60 in less than 10 seconds, this one won't. Wanted to purchase a new 2020 Outback but could not stand the start stop feature. Vehicle shook each time the car restarted. You can turn the feature off but you have to go to 3 different touch screens to do that, each and every time you start the car, very distracting and irritating. Several car brands will let you turn that feature off until you turn it back on (never in my case) but with the outback you have to turn it back off each time you start the car. I just can't stand that and will stick with cars that allow you to completely turn that feature off permanently if you want to. I don't like the government telling me what features I must have on the vehicle I am paying for. Waiting to see if any changes were made to the 2021 as far as this disgusting feature (to me) have been made.

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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4 out of 5 stars

Great vehicle

D Frazier, Hicksville, NY, 10/10/2021
Subaru Outback 2.5i Limited 4dr SUV AWD (2.5L 4cyl CVT)
2 of 2 people found this review helpful

Bought the vehicle in Feb 2016 and in September of that same year I was T-boned on the drivers side by a young woman who ran a stop light at top speed. My wife on the passenger side suffered lateral whiplash because of the speed at which we were hit. Other than being slightly dazed by the impact, I was not injured at all, despite the impact being right on the driver’s door. “The design and safety features of the Outback protected me perfectly. I now have 55,000 miles on the vehicle and the only mechanical issue has been the rear wheel bearings, (design issue). If not for that, I would have rated it as 5 out of 5 stars.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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