Used 2011 Subaru Outback Consumer Reviews
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my best vehicle yet
I've had mine for 3 years now, bought it when it was 2 years old. I haven't had any issues. I can load it up and go on vacation and get 32 mpg on the hwy. Love my navigation, very helpful. I have helped a friend move and they couldn't believe how much I can fit in the car. Plus I never slip or slide when I leave work during a storm, as I watch others who cant make it up the hills. love this car
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
My third Subie in three years
We have an '08 Impreza OBS and an '09 WRX with lottsa mods. Both great cars. I needed a comfy adult vehicle to replace my just sold F250 pwrstroke diesel. I opted for the mileage and utility of the Outback Limited,moon, HK,Sat,camera. With 1400 miles and just returning from a ski trip where I average just under 30 mpg over the Cascades, I am very happy. I questioned my not buying the 3.6 for the first 1k miles until the 2.5i loosened up a bit. From experience I know the Subies don't really break in until close to 5k miles. This car is tight, very comfortable, and actually handles decently now that I'm getting used to how to toss it. Only gripe..hard plastic dash.
- 2.5i Premium 4dr SUVMSRP: $7,9955 mi away
- 2.5i Limited 4dr SUVMSRP: $7,990240 mi away
- 2.5i 4dr SUVMSRP: $9,995274 mi away
The Worst Phone System
I still can't believe how many steps I have to take to make a simple call. Even after that the computer usually says it doesn't recognize that name anyway and quits. Its dreadful and its clear to me now whey the salesman didn't demonstrate it. 3 different buttons for the phone on the wheel and not 1 to turn the stereo on. Still got to go the old fashioned way. The doors don't auto lock after the car is in drive. Even the Yaris does that. The lift gate does not open automatically. A low end Camry its standard. The so called 8 cup holders are a joke, 4 are on the doors so you can't put cups in them and the others are so big that even large water bottles tip over. Tiny sun roof.
Nice Rig......BUT!!! Update
I bought a 2011 Outback 3.6R with 24K miles on the tout of Consumer Reports, and the fact my nephew has been driving a used 2006 for years while going to college. The only negative feedback I found was from a friend who owned a Legacy. She loved the vehicle, however it developed the problem of everything stopping periodically for no apparent reason and Subaru could never resolve the problem. I should have leaned more to her experience for my choice! At about 42K miles, periodically, my Outback wouldn't shift out of 2nd gear when in auto mode requiring me to go to manual mode to shift out of 2nd. This problem progressively got worse to the point I took it to the dealer. That was nearly three months ago, April 19, 2016. Luckily, the problem repeated when the technician took it for a test!! Supposedly the transmission has been replaced THREE times, the last a brand new one after two factory rebuilds. Most or all control modules have also supposedly been replaced. Even the factory engineer was called out, and the problem even stumped him. The last I heard over a week ago, the main computer was to be cleared and reprogrammed. To date 7/17/16, I haven't heard from the service manager, so I am assuming that didn't work either. I have to say the dealership has treated me well by providing a new Legacy loaner. The only other negative points are the moon roof is too noisy when open, with or without the deflector and it pulls to the right after installing new tires which I was told by dealer is a design by Subaru, even though it didn't do so prior to new tires and the Legacy I'm driving doesn't pull either??? Otherwise, as a hiker, gold panner, and hunter, I think the Outback is a nice rig, but even if it is fixed, can I trust it??? Well, after nearly 7 months and $10K (on extended warranty so dealer ate it), the problem ended up being that Discount Tire installed 235/65R/17 on left side and 235/60R/17 on right side! This was supposedly found by one of the engineers asking if tire size had checked. When I bought the car, the rotors were required to be turned (something I forgot to mention on original review) which the dealer (Subaru of Las Vegas, NV) did at no cost to me. When I got the Outback back after shifting problem, it again had pulsations when applying the brakes. This time the dealer (Hohl Subaru in Carson City, NV) charged me $182.00 to inspect and troubleshoot, and of course the rotors needed to be replaced. I had Discount Tire replace all four tires (after them trying to change only one side & me having to make a scene) immediately on getting Outback returned. Then, after getting quote from brake shop to fix the front rotors, I took the Outback to the local Toyota dealer and traded it in on a Tacoma quad cab TRD Off Road. What a great rig! The Outback's off roading capabilities are limited.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Great First Impression
This is our first Subaru, and we've only had it for 3 days now (so take the Reliability rating with a grain of salt - but we hope it stays a 10). Other than a few minor interior fit & finish items that our dealer is taking care of, the 2011 Outback really seems to be a wonderful vehicle. Well thought-out and very comfortable. Great power to MPG compromise on the 4-cyl. We thought we were going out to get a small SUV (CR-V, Rav4, CX7, Sorento, etc.) and instead came home with an Outback. Only negatives so far are placement of A/C vent right by your right hand and very distinct top cutoff of low-beams. That's really not a lot to complain about though. Great features/comfort for the price.